120 lines
3.7 KiB
PHP
120 lines
3.7 KiB
PHP
<?php
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namespace App\Http\Controllers\Chat;
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use App\Http\Controllers\Controller;
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use App\Models\Customer;
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use App\Models\User;
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use App\Services\ChatWebhookService;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\Cache;
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use Illuminate\Support\Facades\Log;
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class SupportChatNotifyController extends Controller
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{
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public const FOCUS_CACHE_PREFIX = 'admin_support_focus:';
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public const FOCUS_TTL_SECONDS = 45;
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/**
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* Webhook از ah_chat وقتی اولین پیام خواندهنشدهٔ مشتری در اتاق SUPPORT ذخیره شود.
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*/
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public function notify(Request $request)
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{
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$secret = (string) self::Config('chat_webhook_secret');
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$incoming = (string) $request->header('X-Chat-Webhook-Secret', '');
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if ($secret === '' || ! hash_equals($secret, $incoming)) {
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return response()->json(['message' => 'unauthorized'], 401);
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}
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if (! self::isSmsNotifEnabled('sms_notif_support_admin')) {
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return response()->json(['ok' => true, 'skipped' => 'disabled']);
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}
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$roomId = trim((string) $request->input('room_id', ''));
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if ($roomId === '') {
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return response()->json(['message' => 'room_id required'], 422);
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}
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if (Cache::has(self::FOCUS_CACHE_PREFIX.$roomId)) {
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return response()->json(['ok' => true, 'skipped' => 'admin_focused']);
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}
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$customer = Customer::query()
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->where('chat_room_id', $roomId)
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->first();
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$name = $customer
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? trim((string) ($customer->name ?: $customer->username ?: 'مشتری'))
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: 'مشتری';
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if ($name === '') {
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$name = 'مشتری';
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}
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$message = 'شما از '.$name.' پیام دارید';
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try {
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User::where('send_sms', 1)->get()->each(function ($admin) use ($message) {
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if (! empty($admin->mobile)) {
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$this->send($admin->mobile, $message);
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}
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});
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} catch (\Throwable $e) {
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Log::warning('support chat SMS notify failed', [
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'room_id' => $roomId,
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'error' => $e->getMessage(),
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]);
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}
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return response()->json(['ok' => true]);
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}
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/**
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* Heartbeat تمرکز ادمین روی یک اتاق پشتیبانی (یا ترک تمرکز).
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*/
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public function focus(Request $request)
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{
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$roomId = trim((string) $request->input('room_id', ''));
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$previousRoomId = trim((string) $request->input('previous_room_id', ''));
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if ($previousRoomId !== '' && $previousRoomId !== $roomId) {
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Cache::forget(self::FOCUS_CACHE_PREFIX.$previousRoomId);
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}
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if ($roomId === '') {
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return response()->json(['ok' => true]);
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}
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Cache::put(self::FOCUS_CACHE_PREFIX.$roomId, true, self::FOCUS_TTL_SECONDS);
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return response()->json(['ok' => true, 'room_id' => $roomId]);
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}
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/**
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* ترک تمرکز روی یک اتاق مشخص.
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*/
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public function unfocus(Request $request)
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{
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$roomId = trim((string) $request->input('room_id', ''));
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if ($roomId !== '') {
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Cache::forget(self::FOCUS_CACHE_PREFIX.$roomId);
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}
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return response()->json(['ok' => true]);
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}
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/**
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* ثبت/تازهسازی وبهوک روی ah_chat (از پنل ادمین).
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*/
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public function ensureWebhook()
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{
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$ok = app(ChatWebhookService::class)->ensureRegistered();
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return response()->json([
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'ok' => $ok,
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'message' => $ok ? 'webhook registered' : 'webhook register skipped or failed',
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], $ok ? 200 : 422);
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}
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}
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