fix support issue

src/utils/adminChat.ts

@@ -40,6 +40,7 @@ type PendingOutgoingAdminMessage = {
     type: AdminOutgoingMessageType
     room_id: string
     content: string
+    reply?: string
   }
   optimisticKey: string | null
   attempts: number
@@ -908,7 +909,8 @@ const appendOptimisticAdminMessage = (
   roomId: string,
   content: string,
   messageId: string,
-  typeContent: AdminOutgoingMessageType = 'text'
+  typeContent: AdminOutgoingMessageType = 'text',
+  replyId: string | null = null
 ) => {
   const optimistic = normalizeMessage(
     {
@@ -918,6 +920,7 @@ const appendOptimisticAdminMessage = (
       content,
       type_content: typeContent,
       type: typeContent,
+      reply: replyId || undefined,
       created_at: new Date().toISOString()
     },
     'optimistic'
@@ -1348,7 +1351,7 @@ export const fetchAdminRooms = async () => {
         const existing = existingMap.get(roomId)
         const serverUnread = Number(room?.unread_count ?? room?.unreadCount ?? 0)
         const localUnread = Number(existing?.unread_count ?? existing?.unreadCount ?? 0)
-        const unread = isViewingRoomNow(roomId)
+        const unread = canTreatAdminRoomAsRead(roomId)
           ? 0
           : Math.max(serverUnread, localUnread)
 
@@ -1513,7 +1516,7 @@ export const setAdminActiveRoom = async (
 
   refreshFocusHeartbeat()
 
-  if (isViewingRoomNow(roomId)) {
+  if (isViewingRoomNow(roomId) && isAdminActiveRoomAtBottom.value) {
     clearRoomUnread(roomId)
   }
 
@@ -1550,9 +1553,11 @@ export const setAdminActiveRoom = async (
 export const sendAdminMessage = async (
   roomId: string,
   content: string,
-  type: AdminOutgoingMessageType = 'text'
+  type: AdminOutgoingMessageType = 'text',
+  replyId: string | null = null
 ) => {
   const value = content.trim()
+  const reply = replyId ? String(replyId).trim() : ''
 
   if (!roomId) throw new Error('room_id is required')
   if (!value) return
@@ -1570,15 +1575,25 @@ export const sendAdminMessage = async (
   }
 
   const messageId = createUuid()
-  const optimisticKey = appendOptimisticAdminMessage(roomId, value, messageId, type)
+  const optimisticKey = appendOptimisticAdminMessage(
+    roomId,
+    value,
+    messageId,
+    type,
+    reply || null
+  )
 
-  const payload = {
+  const payload: PendingOutgoingAdminMessage['payload'] = {
     id: messageId,
     type,
     room_id: roomId,
     content: value
   }
 
+  if (reply) {
+    payload.reply = reply
+  }
+
   pendingOutgoingById.set(messageId, {
     payload,
     optimisticKey,
@@ -1596,8 +1611,12 @@ export const sendAdminMessage = async (
   }
 }
 
-export const sendAdminTextMessage = async (roomId: string, content: string) => {
-  return await sendAdminMessage(roomId, content, 'text')
+export const sendAdminTextMessage = async (
+  roomId: string,
+  content: string,
+  replyId: string | null = null
+) => {
+  return await sendAdminMessage(roomId, content, 'text', replyId)
 }
 
 export const sendAdminMediaMessage = async (