98 lines
3.7 KiB
TypeScript
98 lines
3.7 KiB
TypeScript
import { brand, brandSuggestionFa, type MemoryItemDto, type NoteDto, type PersonDto } from '@mento/shared';
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export type ProbabilityBand = 'بالا' | 'متوسط' | 'پایین';
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export function personInitials(fullName: string | null | undefined): string {
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const parts = fullName?.trim().split(/\s+/) ?? [];
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if (!parts.length) return 'م';
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return parts
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.slice(0, 2)
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.map((p) => p[0])
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.join('');
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}
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export function isVipPerson(person: PersonDto | null): boolean {
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if (!person) return false;
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const tier = person.loyaltyTier?.name ?? '';
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if (/vip|طلا|طلایی|gold|پلاتین|platinum/i.test(tier)) return true;
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if ((person.loyaltyPoints ?? 0) >= 800) return true;
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const fields = person.customFields ?? {};
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for (const [key, value] of Object.entries(fields)) {
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if (/vip/i.test(key) && (value === true || value === 'true' || value === 1 || value === '1')) {
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return true;
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}
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if (typeof value === 'string' && /^vip$/i.test(value.trim())) return true;
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}
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return false;
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}
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export function purchaseProbability(input: {
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daysSinceContact: number | null;
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openDealCount: number;
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quoteCount: number;
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hasUpcoming: boolean;
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noteCount: number;
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}): { score: number; band: ProbabilityBand } {
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let score = 38;
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if (input.openDealCount > 0) score += 16 + Math.min(8, input.openDealCount * 2);
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if (input.quoteCount > 0) score += 8;
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if (input.noteCount > 0) score += 4;
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if (input.hasUpcoming) score += 6;
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if (input.daysSinceContact != null) {
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if (input.daysSinceContact <= 2) score += 24;
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else if (input.daysSinceContact <= 7) score += 18;
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else if (input.daysSinceContact <= 14) score += 8;
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else if (input.daysSinceContact <= 30) score += 2;
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else score -= 10;
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} else {
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score -= 6;
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}
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score = Math.max(8, Math.min(95, Math.round(score)));
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const band: ProbabilityBand = score >= 70 ? 'بالا' : score >= 45 ? 'متوسط' : 'پایین';
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return { score, band };
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}
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export function buildSmartSummary(input: {
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memories: MemoryItemDto[];
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notes: NoteDto[];
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lastQuoteLabel: string | null;
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daysSinceCall: number | null;
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probabilityBand: ProbabilityBand;
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}): { text: string; cta: string; ctaKind: 'call' | 'activity' } {
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const parts: string[] = [];
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const memoryBits = input.memories
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.map((m) => m.content.trim())
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.filter(Boolean)
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.slice(0, 2);
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if (memoryBits.length) {
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parts.push(memoryBits.join(' '));
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} else {
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const note = input.notes.find((n) => n.body.trim());
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if (note?.body) {
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const snippet = note.body.replace(/\s+/g, ' ').trim();
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parts.push(snippet.length > 90 ? `${snippet.slice(0, 90)}…` : snippet);
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}
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}
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if (input.lastQuoteLabel) {
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parts.push(`آخرین پیشنهاد ${input.lastQuoteLabel} بوده.`);
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}
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if (input.daysSinceCall != null) {
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if (input.daysSinceCall <= 0) parts.push('امروز با مشتری تماس گرفته شده.');
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else parts.push(`${input.daysSinceCall} روز از آخرین تماس گذشته`);
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}
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parts.push(`و احتمال خرید ${input.probabilityBand} است.`);
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const hasSignal = memoryBits.length > 0 || input.notes.length > 0 || input.lastQuoteLabel;
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const text = hasSignal
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? parts.join(' ').replace(/\s+/g, ' ').trim()
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: `هنوز خلاصهٔ پایداری از این مشتری ثبت نشده. با یادداشت یا حافظهٔ ${brand.nameFa}، پیشنهاد هوشمند اینجا ظاهر می‌شود.`;
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let cta = brandSuggestionFa('امروز با مشتری تماس بگیر');
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let ctaKind: 'call' | 'activity' = 'call';
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if (input.daysSinceCall != null && input.daysSinceCall <= 1) {
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cta = brandSuggestionFa('پیگیری بعدی را ثبت کن');
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ctaKind = 'activity';
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}
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return { text, cta, ctaKind };
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}
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