feat(voip): add Daftaresoma provider tab with webhook and click-to-call

Map portal call events into CRM logs, store the API token for OutgoingCall, and surface a dedicated settings tab for wiring the webhook URL.

Co-authored-by: Cursor <cursoragent@cursor.com>

apps/api/src/integrations/voip/calls.service.ts

@@ -13,6 +13,11 @@ import { PrismaService } from '../../prisma/prisma.service';
 import { NotificationsService } from '../../notifications/notifications.service';
 import { iranMobileLookupKeys, normalizePhone } from '../../contacts/normalize';
 import { VoipConnectionsService } from './connections.service';
+import { DaftaresomaClient } from './daftareshoma-client';
+import {
+  daftareshomaRecordingRef,
+  parseDaftaresomaRecordingRef,
+} from './daftareshoma-webhook';
 
 function digitsOnly(value: string | null | undefined): string {
   return (value ?? '').replace(/\D/g, '');
@@ -57,6 +62,7 @@ export class VoipCallsService {
     private readonly prisma: PrismaService,
     private readonly connections: VoipConnectionsService,
     private readonly notifications: NotificationsService,
+    private readonly daftareshoma: DaftaresomaClient,
   ) {}
 
   async listRecent(
@@ -240,6 +246,17 @@ export class VoipCallsService {
       await this.notifyIncoming(conn.organizationId, personId, fromNumber);
     }
 
+    if (
+      conn.provider === 'daftareshoma' &&
+      ['completed', 'answered', 'missed'].includes(status)
+    ) {
+      void this.enrichDaftaresomaRecording(connectionId, callId).catch((e) => {
+        this.logger.warn(
+          `daftareshoma recording enrich failed: ${e instanceof Error ? e.message : e}`,
+        );
+      });
+    }
+
     const link = await this.prisma.voipCallLog.findUnique({
       where: {
         connectionId_externalCallId: {
@@ -261,10 +278,67 @@ export class VoipCallsService {
     userId: string,
     number: string,
     personId?: string,
-  ): Promise<{ ok: true; mode: 'url' | 'tel'; dialUrl: string }> {
+  ): Promise<{ ok: true; mode: 'url' | 'tel' | 'daftareshoma'; dialUrl: string }> {
     const phone = normalizePhone(number) ?? digitsOnly(number);
     if (!phone) throw new BadRequestException('شماره معتبر نیست');
 
+    const daftareshomaConn = await this.prisma.voipConnection.findFirst({
+      where: {
+        organizationId,
+        enabled: true,
+        provider: 'daftareshoma',
+      },
+      orderBy: { createdAt: 'asc' },
+    });
+
+    if (daftareshomaConn) {
+      const token = await this.connections.decryptApiToken(daftareshomaConn);
+      const fromNumber = daftareshomaConn.fromNumber?.trim();
+      const callerExtension = daftareshomaConn.callerExtension?.trim();
+      if (!token || !fromNumber || !callerExtension) {
+        throw new BadRequestException(
+          'اتصال دفتر شما ناقص است؛ توکن، شماره مبدأ و خط را تکمیل کنید',
+        );
+      }
+      const toE164 = this.toPlusDigits(phone);
+      const fromE164 = this.toPlusDigits(fromNumber);
+      const extE164 = this.toPlusDigits(callerExtension);
+      try {
+        await this.daftareshoma.outgoingCall(token, {
+          fromNumber: fromE164,
+          toNumber: toE164,
+          callerExtension: extE164,
+        });
+      } catch (e) {
+        const msg = e instanceof Error ? e.message : 'خطا';
+        await this.prisma.voipConnection.update({
+          where: { id: daftareshomaConn.id },
+          data: { lastError: msg.slice(0, 400) },
+        });
+        throw new BadRequestException(msg);
+      }
+
+      await this.prisma.voipCallLog.create({
+        data: {
+          organizationId,
+          connectionId: daftareshomaConn.id,
+          externalCallId: `ctc-${Date.now()}-${userId.slice(0, 6)}`,
+          direction: 'outbound',
+          status: 'ringing',
+          fromNumber: fromE164,
+          toNumber: toE164,
+          personId: personId ?? null,
+          startedAt: new Date(),
+        },
+      });
+
+      return {
+        ok: true,
+        mode: 'daftareshoma',
+        dialUrl: `daftareshoma:${toE164}`,
+      };
+    }
+
     const conn = await this.prisma.voipConnection.findFirst({
       where: {
         organizationId,
@@ -318,6 +392,69 @@ export class VoipCallsService {
     return { ok: true, mode: 'tel', dialUrl: `tel:${phone}` };
   }
 
+  private toPlusDigits(raw: string): string {
+    const d = digitsOnly(raw);
+    if (!d) return raw.trim();
+    if (raw.trim().startsWith('+')) return `+${d}`;
+    if (d.startsWith('98')) return `+${d}`;
+    if (d.startsWith('0') && d.length >= 10) return `+98${d.slice(1)}`;
+    if (d.length === 10 && d.startsWith('9')) return `+98${d}`;
+    return `+${d}`;
+  }
+
+  private async enrichDaftaresomaRecording(
+    connectionId: string,
+    callId: string,
+  ): Promise<void> {
+    const conn = await this.prisma.voipConnection.findFirst({
+      where: { id: connectionId, provider: 'daftareshoma', enabled: true },
+    });
+    if (!conn) return;
+    const log = await this.prisma.voipCallLog.findUnique({
+      where: {
+        connectionId_externalCallId: { connectionId, externalCallId: callId },
+      },
+    });
+    if (!log) return;
+    if (parseDaftaresomaRecordingRef(log.recordingUrl) || log.recordingUrl) {
+      if (
+        parseDaftaresomaRecordingRef(log.recordingUrl) &&
+        !['done', 'pending', 'processing'].includes(log.summaryStatus)
+      ) {
+        await this.prisma.voipCallLog.update({
+          where: { id: log.id },
+          data: {
+            summaryStatus: 'pending',
+            summaryError: null,
+            summaryNextAttemptAt: new Date(),
+          },
+        });
+      }
+      return;
+    }
+
+    const token = await this.connections.decryptApiToken(conn);
+    if (!token) return;
+    const row = await this.daftareshoma.findCallById(token, callId);
+    const recordingId = row?.recordingId?.trim();
+    if (!recordingId) return;
+
+    const ref = daftareshomaRecordingRef(recordingId);
+    await this.prisma.voipCallLog.update({
+      where: { id: log.id },
+      data: {
+        recordingUrl: ref,
+        summaryStatus: ['done', 'pending', 'processing'].includes(
+          log.summaryStatus,
+        )
+          ? log.summaryStatus
+          : 'pending',
+        summaryError: null,
+        summaryNextAttemptAt: new Date(),
+      },
+    });
+  }
+
   private shouldCreateActivity(status: string): boolean {
     return ['answered', 'completed', 'missed', 'failed'].includes(status);
   }