added trigger for chat sms

2026-08-04 18:59:38 +03:30
parent fab3c2270a
commit bfb8b91133
8 changed files with 245 additions and 5 deletions
@@ -0,0 +1,119 @@
+<?php
+
+namespace App\Http\Controllers\Chat;
+
+use App\Http\Controllers\Controller;
+use App\Models\Customer;
+use App\Models\User;
+use App\Services\ChatWebhookService;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Cache;
+use Illuminate\Support\Facades\Log;
+
+class SupportChatNotifyController extends Controller
+{
+    public const FOCUS_CACHE_PREFIX = 'admin_support_focus:';
+    public const FOCUS_TTL_SECONDS = 45;
+
+    /**
+     * Webhook از ah_chat وقتی اولین پیام خوانده‌نشدهٔ مشتری در اتاق SUPPORT ذخیره شود.
+     */
+    public function notify(Request $request)
+    {
+        $secret = (string) self::Config('chat_webhook_secret');
+        $incoming = (string) $request->header('X-Chat-Webhook-Secret', '');
+
+        if ($secret === '' || ! hash_equals($secret, $incoming)) {
+            return response()->json(['message' => 'unauthorized'], 401);
+        }
+
+        if (! self::isSmsNotifEnabled('sms_notif_support_admin')) {
+            return response()->json(['ok' => true, 'skipped' => 'disabled']);
+        }
+
+        $roomId = trim((string) $request->input('room_id', ''));
+        if ($roomId === '') {
+            return response()->json(['message' => 'room_id required'], 422);
+        }
+
+        if (Cache::has(self::FOCUS_CACHE_PREFIX.$roomId)) {
+            return response()->json(['ok' => true, 'skipped' => 'admin_focused']);
+        }
+
+        $customer = Customer::query()
+            ->where('chat_room_id', $roomId)
+            ->first();
+
+        $name = $customer
+            ? trim((string) ($customer->name ?: $customer->username ?: 'مشتری'))
+            : 'مشتری';
+
+        if ($name === '') {
+            $name = 'مشتری';
+        }
+
+        $message = 'شما از '.$name.' پیام دارید';
+
+        try {
+            User::where('send_sms', 1)->get()->each(function ($admin) use ($message) {
+                if (! empty($admin->mobile)) {
+                    $this->send($admin->mobile, $message);
+                }
+            });
+        } catch (\Throwable $e) {
+            Log::warning('support chat SMS notify failed', [
+                'room_id' => $roomId,
+                'error' => $e->getMessage(),
+            ]);
+        }
+
+        return response()->json(['ok' => true]);
+    }
+
+    /**
+     * Heartbeat تمرکز ادمین روی یک اتاق پشتیبانی (یا ترک تمرکز).
+     */
+    public function focus(Request $request)
+    {
+        $roomId = trim((string) $request->input('room_id', ''));
+        $previousRoomId = trim((string) $request->input('previous_room_id', ''));
+
+        if ($previousRoomId !== '' && $previousRoomId !== $roomId) {
+            Cache::forget(self::FOCUS_CACHE_PREFIX.$previousRoomId);
+        }
+
+        if ($roomId === '') {
+            return response()->json(['ok' => true]);
+        }
+
+        Cache::put(self::FOCUS_CACHE_PREFIX.$roomId, true, self::FOCUS_TTL_SECONDS);
+
+        return response()->json(['ok' => true, 'room_id' => $roomId]);
+    }
+
+    /**
+     * ترک تمرکز روی یک اتاق مشخص.
+     */
+    public function unfocus(Request $request)
+    {
+        $roomId = trim((string) $request->input('room_id', ''));
+        if ($roomId !== '') {
+            Cache::forget(self::FOCUS_CACHE_PREFIX.$roomId);
+        }
+
+        return response()->json(['ok' => true]);
+    }
+
+    /**
+     * ثبت/تازه‌سازی وب‌هوک روی ah_chat (از پنل ادمین).
+     */
+    public function ensureWebhook()
+    {
+        $ok = app(ChatWebhookService::class)->ensureRegistered();
+
+        return response()->json([
+            'ok' => $ok,
+            'message' => $ok ? 'webhook registered' : 'webhook register skipped or failed',
+        ], $ok ? 200 : 422);
+    }
+}