diff --git a/src/api/customer.ts b/src/api/customer.ts
index 950c740..807c1c8 100644
--- a/src/api/customer.ts
+++ b/src/api/customer.ts
@@ -21,6 +21,18 @@ export const getOnlineCustomers = async () =>
     rows: Customer[]
   }>('/admin/customer/online')
 
+/** حضور مشتریان دارای روم چت — برای نقطهٔ آنلاین لیست/هدر پشتیبانی */
+export const getCustomerChatPresence = async () =>
+  await useAxios.get<{
+    online_within_seconds: number
+    rows: Array<{
+      id: number
+      chat_room_id?: string | null
+      chat_user_id?: string | null
+      last_seen_at?: string | null
+    }>
+  }>('/admin/customer/chat-presence')
+
 export const getCustomer = async (id: number) =>
   await useAxios.get<Customer>(`/admin/customer/${id}`)
 
diff --git a/src/pages/menuPages/customers/base/index.vue b/src/pages/menuPages/customers/base/index.vue
index f140208..91dbfed 100644
--- a/src/pages/menuPages/customers/base/index.vue
+++ b/src/pages/menuPages/customers/base/index.vue
@@ -283,7 +283,7 @@
 // import BasicInfoModal from '@/components/BasicInfoModal'
 import { inputLenRules, inputRules } from '@/utils/inputRules'
 import { useStaticApiListsStore } from '@/store/staticApisStore'
-import { ref, watch, computed, onMounted } from 'vue'
+import { ref, watch, computed, onMounted, nextTick } from 'vue'
 import tbl from './components/table.vue'
 import type { FormInstance } from 'ant-design-vue'
 import BasicInfoModal from '@/components/BasicInfoModal/index.vue'
@@ -498,21 +498,76 @@ function infoOrder(val: Order) {
   userInfoOrderVisible.value = true
 }
 
+/** جلوگیری از race وقتی چند بار پشت‌سرهم مدال باز می‌شود */
+let infoLoadSeq = 0
+
+async function refetchCustomerProfile(customerId?: number | null) {
+  const id = customerId ?? userInfo.value?.id
+  if (id == null) return
+  const seq = ++infoLoadSeq
+  try {
+    const fresh = await getCustomer(id)
+    if (seq !== infoLoadSeq || !fresh) return
+    userInfo.value = cloneDeep(fresh)
+  } catch (e) {
+    console.error(e)
+    if (seq === infoLoadSeq) {
+      message.warning('به‌روزرسانی مشخصات مشتری ناموفق بود؛ داده‌های جدول نمایش داده شد')
+    }
+  }
+}
+
+/** رفرش دادهٔ همان تب فعال داخل مدال مشخصات */
+async function refreshInfoTab(key: string) {
+  if (!userInfoVisible.value || !userInfo.value?.id) return
+
+  switch (key) {
+    case 'اطلاعات جامع':
+      void loadInfoChargeTargets()
+      await Promise.allSettled([refetchCustomerProfile(), refreshWalletPanels()])
+      break
+    case 'لیست سفارشات':
+      await nextTick()
+      refreshOrderTable()
+      break
+    case 'لیست تراکنش ها':
+      await nextTick()
+      refreshTransactionTable()
+      break
+    case 'پیامک ها':
+      await nextTick()
+      refreshSMSTable()
+      break
+    case 'معرفی کرده ها':
+      await nextTick()
+      refreshReferralTable()
+      break
+    case 'قلک ها':
+      await nextTick()
+      refreshFundTable()
+      break
+    case 'لاگ پرگار':
+      await nextTick()
+      refreshPargarLogsTable()
+      break
+    case 'سفارش شرطی':
+      await refetchCustomerProfile()
+      break
+    default:
+      break
+  }
+}
+
 async function info(val: Customer) {
-  activeKey.value = 'اطلاعات جامع'
+  // فوری از ردیف جدول نشان بده؛ بعد تکی از API تازه می‌گیریم
   userInfo.value = cloneDeep(val)
   userInfoVisible.value = true
-  void loadInfoChargeTargets()
-  await nextTick(() => {
-    loading.value = true
-    refreshFundTable()
-    refreshPargarLogsTable()
-    refreshReferralTable()
-    refreshSMSTable()
-    refreshTransactionTable()
-    refreshOrderTable()
-    loading.value = false
-  })
+  // اگر تب از قبل «اطلاعات جامع» بود watch شلیک نمی‌کند — دستی رفرش کن
+  const alreadyOnOverview = activeKey.value === 'اطلاعات جامع'
+  activeKey.value = 'اطلاعات جامع'
+  if (alreadyOnOverview) {
+    await refreshInfoTab('اطلاعات جامع')
+  }
 }
 
 //edit
@@ -598,6 +653,12 @@ watch(
   { immediate: true }
 )
 
+/** با هر عوض شدن تب داخل مدال، دادهٔ همان تب دوباره از API گرفته شود */
+watch(activeKey, (key) => {
+  if (!userInfoVisible.value) return
+  void refreshInfoTab(key)
+})
+
 //add project modal
 const addUserVisible = ref<boolean>(false)
 const userInfoVisible = ref<boolean>(false)
diff --git a/src/pages/support/components/AdminSupportHeader.vue b/src/pages/support/components/AdminSupportHeader.vue
index 91470e9..e53dcfc 100644
--- a/src/pages/support/components/AdminSupportHeader.vue
+++ b/src/pages/support/components/AdminSupportHeader.vue
@@ -11,7 +11,11 @@
       </button>
 
       <div class="admin-support-header__identity">
-        <div class="admin-support-header__avatar" aria-hidden="true">
+        <div
+          class="admin-support-header__avatar"
+          :class="{ 'admin-support-header__avatar--online': online }"
+          aria-hidden="true"
+        >
           <img
             v-if="avatar"
             :src="avatar"
@@ -21,13 +25,18 @@
           <span v-else class="admin-support-header__avatar-text">
             {{ titleInitial }}
           </span>
+          <span v-if="online" class="admin-support-header__online" />
         </div>
 
         <div class="admin-support-header__text min-w-0 flex-1">
           <h1 class="admin-support-header__title">
             {{ title }}
           </h1>
-          <p v-if="subtitle" class="admin-support-header__subtitle">
+          <p
+            v-if="subtitle"
+            class="admin-support-header__subtitle"
+            :class="{ 'admin-support-header__subtitle--online': online }"
+          >
             {{ subtitle }}
           </p>
         </div>
@@ -43,6 +52,7 @@ const props = defineProps<{
   title: string
   subtitle: string
   avatar: string
+  online?: boolean
   mobileListOpen: boolean
 }>()
 
@@ -97,13 +107,14 @@ const titleInitial = computed(() => {
 }
 
 .admin-support-header__avatar {
+  position: relative;
   display: flex;
   flex: 0 0 40px;
   align-items: center;
   justify-content: center;
   width: 40px;
   height: 40px;
-  overflow: hidden;
+  overflow: visible;
   border-radius: 999px;
   border: 1px solid var(--admin-border-strong, #e4e4e7);
   background: color-mix(in srgb, var(--admin-gold-light, #2563eb) 14%, var(--admin-bg-muted, #eff6ff));
@@ -116,12 +127,26 @@ const titleInitial = computed(() => {
   width: 100%;
   height: 100%;
   object-fit: cover;
+  border-radius: 999px;
 }
 
 .admin-support-header__avatar-text {
   line-height: 1;
 }
 
+.admin-support-header__online {
+  position: absolute;
+  left: 0;
+  bottom: 0;
+  width: 11px;
+  height: 11px;
+  border-radius: 999px;
+  background: #22c55e;
+  border: 2px solid var(--admin-bg-elevated, #fff);
+  box-shadow: 0 0 0 0 rgba(34, 197, 94, 0.45);
+  animation: admin-support-online-pulse 1.6s ease-out infinite;
+}
+
 .admin-support-header__title {
   margin: 0;
   overflow: hidden;
@@ -144,6 +169,23 @@ const titleInitial = computed(() => {
   line-height: 1.2;
 }
 
+.admin-support-header__subtitle--online {
+  color: #16a34a;
+  font-weight: 700;
+}
+
+@keyframes admin-support-online-pulse {
+  0% {
+    box-shadow: 0 0 0 0 rgba(34, 197, 94, 0.45);
+  }
+  70% {
+    box-shadow: 0 0 0 6px rgba(34, 197, 94, 0);
+  }
+  100% {
+    box-shadow: 0 0 0 0 rgba(34, 197, 94, 0);
+  }
+}
+
 @media (min-width: 768px) {
   .admin-support-header {
     padding: 14px 20px;
@@ -169,4 +211,12 @@ html.is-dark .admin-support-header__avatar {
   border-color: var(--admin-border-strong);
   color: var(--admin-gold-light);
 }
+
+html.is-dark .admin-support-header__online {
+  border-color: var(--admin-bg-elevated, #18181b);
+}
+
+html.is-dark .admin-support-header__subtitle--online {
+  color: #4ade80;
+}
 </style>
diff --git a/src/pages/support/components/AdminSupportSidebar.vue b/src/pages/support/components/AdminSupportSidebar.vue
index eee9166..eae4360 100644
--- a/src/pages/support/components/AdminSupportSidebar.vue
+++ b/src/pages/support/components/AdminSupportSidebar.vue
@@ -466,7 +466,7 @@ const getAvatarText = (name: string) => {
   height: 46px;
   flex: 0 0 46px;
   border-radius: 18px;
-  overflow: hidden;
+  overflow: visible;
   background: color-mix(in srgb, var(--admin-gold-light, #2563eb) 16%, var(--admin-bg-elevated, #eef2ff));
   color: var(--admin-gold-light, #2563eb);
   display: inline-flex;
@@ -479,6 +479,7 @@ const getAvatarText = (name: string) => {
   width: 100%;
   height: 100%;
   object-fit: cover;
+  border-radius: 18px;
 }
 
 .admin-room-card__avatar-text {
diff --git a/src/pages/support/index.vue b/src/pages/support/index.vue
index 8f2387c..00cd424 100644
--- a/src/pages/support/index.vue
+++ b/src/pages/support/index.vue
@@ -25,6 +25,7 @@
             :title="activeConversation.userName"
             :subtitle="activeConversation.online ? 'آنلاین' : activeConversation.lastSeenText"
             :avatar="activeConversation.avatar"
+            :online="activeConversation.online"
             :mobile-list-open="mobileListOpen"
             @back-to-list="handleBackToList"
             @toggle-mobile-list="mobileListOpen = !mobileListOpen"
@@ -101,6 +102,53 @@ import {
   setAdminActiveRoomAtBottom
 } from '@/utils/adminChat'
 import { useUserStore } from '@/store/userStore'
+import { getCustomerChatPresence } from '@/api/customer'
+import {
+  formatCustomerPresenceLabel,
+  isCustomerOnline
+} from '@/utils/customerPresence'
+
+const PRESENCE_POLL_MS = 30_000
+
+/** last_seen_at keyed by room_id و chat_user_id */
+const presenceByRoomId = ref<Record<string, string | null>>({})
+const presenceByUserId = ref<Record<string, string | null>>({})
+let presencePollTimer: ReturnType<typeof setInterval> | null = null
+
+async function loadChatPresence() {
+  try {
+    const res = await getCustomerChatPresence()
+    const byRoom: Record<string, string | null> = {}
+    const byUser: Record<string, string | null> = {}
+
+    for (const row of res?.rows ?? []) {
+      const seen = row.last_seen_at ?? null
+      if (row.chat_room_id) byRoom[String(row.chat_room_id)] = seen
+      if (row.chat_user_id) byUser[String(row.chat_user_id)] = seen
+      byUser[`user_${row.id}`] = seen
+    }
+
+    presenceByRoomId.value = byRoom
+    presenceByUserId.value = byUser
+  } catch (e) {
+    console.error('chat presence load failed:', e)
+  }
+}
+
+function startPresencePolling() {
+  void loadChatPresence()
+  if (presencePollTimer) clearInterval(presencePollTimer)
+  presencePollTimer = setInterval(() => {
+    void loadChatPresence()
+  }, PRESENCE_POLL_MS)
+}
+
+function stopPresencePolling() {
+  if (presencePollTimer) {
+    clearInterval(presencePollTimer)
+    presencePollTimer = null
+  }
+}
 
 const userStore = useUserStore()
 
@@ -412,6 +460,32 @@ const getConversationName = (room: any) => {
   )
 }
 
+function resolveRoomLastSeen(room: any): string | null | undefined {
+  const roomId = getRoomId(room)
+  if (roomId && Object.prototype.hasOwnProperty.call(presenceByRoomId.value, roomId)) {
+    return presenceByRoomId.value[roomId]
+  }
+
+  const candidates = [
+    room?.user_id,
+    room?.user?.id,
+    room?.chat_user_id,
+    room?.customer?.chat_user_id,
+    room?.peer_id,
+    room?.peer?.id
+  ]
+
+  for (const raw of candidates) {
+    if (raw == null || raw === '' || raw === 'admin') continue
+    const key = String(raw)
+    if (Object.prototype.hasOwnProperty.call(presenceByUserId.value, key)) {
+      return presenceByUserId.value[key]
+    }
+  }
+
+  return undefined
+}
+
 const mapRawAttachment = (item: any): SupportAttachment | null => {
   if (!item) return null
 
@@ -574,9 +648,21 @@ const conversations = computed<SupportConversation[]>(() => {
         id: getRoomId(room),
         userName: getConversationName(room),
         avatar: room?.avatar || room?.user?.avatar || '',
-        online: Boolean(room?.online ?? room?.user?.online ?? false),
+        online: (() => {
+          const lastSeen = resolveRoomLastSeen(room)
+          if (lastSeen === undefined) {
+            return Boolean(room?.online ?? room?.user?.online ?? false)
+          }
+          return isCustomerOnline(lastSeen)
+        })(),
         unreadCount: Number(room?.unread_count ?? room?.unreadCount ?? 0),
-        lastSeenText: room?.last_seen_text || room?.lastSeenText || 'نامشخص',
+        lastSeenText: (() => {
+          const lastSeen = resolveRoomLastSeen(room)
+          if (lastSeen === undefined) {
+            return room?.last_seen_text || room?.lastSeenText || 'آفلاین'
+          }
+          return formatCustomerPresenceLabel(lastSeen)
+        })(),
         lastMessagePreview,
         updatedAtText: formatTime(
           room?.last_message?.created_at || room?.updated_at || room?.created_at || new Date()
@@ -788,6 +874,7 @@ const sendAdminReply = async (payload: ComposerSendPayload) => {
 
 onMounted(() => {
   setAdminSupportPageOpen(true)
+  startPresencePolling()
   if (isMobileViewport()) {
     mobileListOpen.value = !activeConversationId.value
   }
@@ -795,10 +882,12 @@ onMounted(() => {
 
 onUnmounted(() => {
   setAdminSupportPageOpen(false)
+  stopPresencePolling()
 })
 
 onActivated(() => {
   setAdminSupportPageOpen(true)
+  startPresencePolling()
   if (isMobileViewport() && !activeConversationId.value) {
     mobileListOpen.value = true
   }
@@ -806,6 +895,7 @@ onActivated(() => {
 
 onDeactivated(() => {
   setAdminSupportPageOpen(false)
+  stopPresencePolling()
 })
 </script>
 
diff --git a/src/utils/customerPresence.ts b/src/utils/customerPresence.ts
index a07672f..8918afa 100644
--- a/src/utils/customerPresence.ts
+++ b/src/utils/customerPresence.ts
@@ -1,3 +1,5 @@
+import { toJalali } from '@core/utils/useDataTime'
+
 /** هم‌تراز با CustomerPresenceService::ONLINE_THRESHOLD_SECONDS روی سرور */
 export const CUSTOMER_ONLINE_THRESHOLD_MS = 2 * 60 * 1000
 
@@ -16,3 +18,13 @@ export function getCustomerPresenceKind(
 export function isCustomerOnline(lastSeenAt: string | Date | null | undefined): boolean {
   return getCustomerPresenceKind(lastSeenAt) === 'online'
 }
+
+/** متن وضعیت برای چت (به‌جای «نامشخص») */
+export function formatCustomerPresenceLabel(
+  lastSeenAt: string | Date | null | undefined
+): string {
+  const kind = getCustomerPresenceKind(lastSeenAt)
+  if (kind === 'online') return 'آنلاین'
+  if (kind === 'never') return 'آفلاین'
+  return lastSeenAt ? `آخرین بازدید ${toJalali(lastSeenAt as string)}` : 'آفلاین'
+}