CRM_Montzar/packages/shared/src/index.ts

import type { PersonGender } from "./person-name";
export type { PersonGender } from "./person-name";
export {
  PERSON_GENDERS,
  PERSON_GENDER_LABELS,
  applyLeadGenderName,
  applyPersonGenderTitle,
  isGenderQuestionLabel,
  parsePersonGenderAnswer,
  splitPersonHonorific,
} from "./person-name";

export type UserRole = "owner" | "admin" | "sales" | "support";

export const USER_ROLES: UserRole[] = ["owner", "admin", "sales", "support"];

export const USER_ROLE_LABELS: Record<UserRole, string> = {
  owner: "مالک",
  admin: "مدیر",
  sales: "فروش",
  support: "پشتیبانی",
};

/** تنظیمات سازمانی و مدیریت کاربران */
export function canManageSettings(role: UserRole | string | null | undefined): boolean {
  return role === "owner" || role === "admin";
}

export function canManageUsers(role: UserRole | string | null | undefined): boolean {
  return role === "owner" || role === "admin";
}

/** مشاهده همه پرونده‌های سازمان (نه فقط مالکیت خود) */
export function canViewAllRecords(role: UserRole | string | null | undefined): boolean {
  return role === "owner" || role === "admin";
}

/** تغییر مالک پرونده */
export function canReassignRecords(role: UserRole | string | null | undefined): boolean {
  return role === "owner" || role === "admin";
}

export interface AuthUserDto {
  id: string;
  email: string;
  mobile?: string;
  fullName: string;
  role: UserRole;
  organizationId: string;
  organizationName?: string;
  hasAvatar?: boolean;
  /** مالک محیط فعلی — اشتراک متعلق به مالک است نه عضو زیرمجموعه */
  isOrgOwner?: boolean;
  enabledModules?: OrgModuleKey[];
  /** خلاصه اشتراک مالک محیط (برای اعضا فقط جهت نمایش/گیت ورود) */
  subscription?: SubscriptionSummaryDto | null;
  /** اگر باشد، این کاربر سوئیچ «بایگانی اطلاعات قبل» را دارد */
  priorArchive?: { lens: "current" | "archive"; cutoffAt: string | null } | null;
  /**
   * مالک در حال مشاهدهٔ فقط‌خواندنی به‌جای این کاربر است.
   * role/id مربوط به کاربر مشاهده‌شده است.
   */
  viewAs?: {
    impersonatorId: string;
    impersonatorFullName: string;
    /** صفحهٔ تیم برای مالک واقعی باز بماند */
    canOpenTeamSettings: boolean;
  } | null;
  /** مجوزهای نقش سازمانی؛ مالک و مدیر همهٔ بخش‌ها را دارند */
  permissions?: RolePermissionKey[];
}

export type BillingPlanCode =
  | "trial"
  | "monthly"
  | "quarterly"
  | "semiannual"
  | "yearly"
  | "lifetime"
  | "custom";

export type BillingAccountStatus = "active" | "expired" | "suspended";

export const BILLING_PLAN_CODES: BillingPlanCode[] = [
  "trial",
  "monthly",
  "quarterly",
  "semiannual",
  "yearly",
  "lifetime",
  "custom",
];

export const BILLING_PLAN_LABELS: Record<BillingPlanCode, string> = {
  trial: "دمو ۷ روزه",
  monthly: "ماهانه",
  quarterly: "سه‌ماهه",
  semiannual: "شش‌ماهه",
  yearly: "یکساله",
  lifetime: "دائمی",
  custom: "سفارشی",
};

export const BILLING_TRIAL_DAYS = 7;

/** مدت پیش‌فرض پلن‌ها (روز) — custom ندارد؛ lifetime عملاً بدون انقضا (۱۰۰ سال) */
export const BILLING_PLAN_DAYS: Record<Exclude<BillingPlanCode, "custom">, number> = {
  trial: BILLING_TRIAL_DAYS,
  monthly: 30,
  quarterly: 90,
  semiannual: 180,
  yearly: 365,
  lifetime: 36500,
};

export function isPermanentBillingPlan(code: string | null | undefined): boolean {
  return code === "lifetime";
}

export const BILLING_PLAN_DEFAULT_MAX_ORGS: Record<
  Exclude<BillingPlanCode, "custom">,
  number
> = {
  trial: 1,
  monthly: 3,
  quarterly: 5,
  semiannual: 10,
  yearly: 20,
  lifetime: 20,
};

export type OrgModuleKey =
  | "customers"
  | "pipeline"
  | "products"
  | "invoices"
  | "quotes"
  | "commissions"
  | "sales_forecast"
  | "activities"
  | "tickets"
  | "workflow_automations"
  | "workflow_automations_advanced"
  | "message_automations"
  | "lead_forms"
  | "project_boards"
  | "inventory"
  | "cheques"
  | "attachments"
  | "loyalty"
  | "reports"
  | "notes"
  | "tahesab"
  | "custom_fields"
  | "currencies"
  | "team_settings"
  | "faq"
  | "audit_logs"
  | "saved_views"
  | "public_api"
  | "sms_campaigns"
  | "teams"
  | "woocommerce"
  | "montify"
  | "voip"
  | "reservations"
  | "leads"
  | "conversations"
  | "routines"
  | "gamification"
  | "prior_data_archive"
  | "treasury"
  | "behavior";

export const ORG_MODULE_KEYS: OrgModuleKey[] = [
  "customers",
  "pipeline",
  "products",
  "invoices",
  "quotes",
  "commissions",
  "sales_forecast",
  "activities",
  "tickets",
  "workflow_automations",
  "workflow_automations_advanced",
  "message_automations",
  "lead_forms",
  "leads",
  "project_boards",
  "inventory",
  "cheques",
  "attachments",
  "loyalty",
  "reports",
  "notes",
  "tahesab",
  "custom_fields",
  "currencies",
  "team_settings",
  "faq",
  "audit_logs",
  "saved_views",
  "public_api",
  "sms_campaigns",
  "teams",
  "woocommerce",
  "montify",
  "voip",
  "reservations",
  "conversations",
  "routines",
  "gamification",
  "prior_data_archive",
  "treasury",
  "behavior",
];

export const ORG_MODULE_LABELS: Record<OrgModuleKey, string> = {
  customers: "مشتریان",
  pipeline: "مسیر فروش",
  products: "محصولات",
  invoices: "فاکتورها",
  quotes: "پیش‌فاکتورها",
  commissions: "پورسانت",
  sales_forecast: "هدف و پیش‌بینی",
  activities: "فعالیت‌ها",
  tickets: "تیکت‌ها",
  workflow_automations: "اتوماسیون گردش کار",
  workflow_automations_advanced: "اتوماسیون گردش کار حرفه‌ای (چندشاخه)",
  message_automations: "اتوماسیون پیامک",
  lead_forms: "فرم‌ساز سرنخ",
  leads: "مدیریت لیدها",
  project_boards: "تابلوی پروژه",
  inventory: "انبار",
  cheques: "چک‌ها",
  attachments: "پیوست‌ها",
  loyalty: "باشگاه مشتریان",
  reports: "گزارش‌ها",
  notes: "یادداشت‌ها",
  tahesab: "ته‌حساب (اتصال و گزارش فروش)",
  custom_fields: "فیلدهای سفارشی",
  currencies: "ارزها",
  team_settings: "تیم و تنظیمات سازمان",
  faq: "FAQ",
  audit_logs: "لاگ فعالیت کاربران",
  saved_views: "فیلترهای ذخیره‌شده",
  public_api: "API و وب‌هوک",
  sms_campaigns: "پیامک گروهی",
  teams: "تیم‌ها و سطح دسترسی به پرونده‌ها",
  woocommerce: "ووکامرس",
  montify: "فروشگاه‌های مونتیفای",
  voip: "تلفن سازمانی",
  reservations: "رزرو و نوبت‌دهی",
  conversations: "گفتگو",
  routines: "کارهای روتین",
  gamification: "باشگاه امتیازات",
  prior_data_archive: "بایگانی اطلاعات قبل",
  treasury: "مدیریت مالی",
  behavior: "شخصیت‌شناسی و دستیار فروش",
};

export const ORG_MODULE_GROUPS: Array<{
  title: string;
  keys: OrgModuleKey[];
}> = [
  { title: "مشتریان", keys: ["customers"] },
  { title: "لیدها", keys: ["leads", "lead_forms"] },
  {
    title: "فروش",
    keys: [
      "pipeline",
      "behavior",
      "products",
      "invoices",
      "quotes",
      "commissions",
      "sales_forecast",
    ],
  },
  { title: "فعالیت‌ها", keys: ["activities", "routines", "notes", "gamification"] },
  { title: "پشتیبانی", keys: ["tickets", "faq", "conversations"] },
  {
    title: "اتوماسیون",
    keys: [
      "workflow_automations",
      "message_automations",
      "sms_campaigns",
    ],
  },
  {
    title: "ابزارها",
    keys: [
      "project_boards",
      "inventory",
      "cheques",
      "treasury",
      "attachments",
      "loyalty",
      "reports",
      "saved_views",
      "woocommerce",
      "montify",
      "voip",
      "reservations",
    ],
  },
  {
    title: "تنظیمات",
    keys: [
      "team_settings",
      "teams",
      "custom_fields",
      "currencies",
      "tahesab",
      "audit_logs",
      "public_api",
    ],
  },
];

export function isOrgModuleKey(value: string): value is OrgModuleKey {
  return (ORG_MODULE_KEYS as readonly string[]).includes(value);
}

/** ماژول‌هایی که باید صراحتاً توسط سوپرادمین فعال شوند */
export const OPT_IN_ORG_MODULES: OrgModuleKey[] = [
  "workflow_automations_advanced",
  "prior_data_archive",
];

export function defaultEnabledModules(): OrgModuleKey[] {
  return ORG_MODULE_KEYS.filter((k) => !OPT_IN_ORG_MODULES.includes(k));
}

export interface SubscriptionSummaryDto {
  planCode: BillingPlanCode;
  status: BillingAccountStatus;
  startsAt: string;
  expiresAt: string;
  maxOrganizations: number;
  daysRemaining: number;
  warn: boolean;
}

export interface BillingAccountDto {
  id: string;
  ownerUserId: string;
  planCode: BillingPlanCode;
  status: BillingAccountStatus;
  startsAt: string;
  expiresAt: string;
  maxOrganizations: number;
  externalPaymentRef?: string | null;
  notes?: string | null;
  daysRemaining: number;
  warn: boolean;
}

export interface ApplyBillingPlanRequest {
  planCode: BillingPlanCode;
  maxOrganizations?: number;
  expiresAt?: string;
  notes?: string | null;
  status?: BillingAccountStatus;
}

export interface UpdateOrgModulesRequest {
  enabledModules: OrgModuleKey[];
}

export interface OrgUserDto {
  id: string;
  email: string;
  mobile?: string | null;
  fullName: string;
  role: UserRole;
  orgRoleId?: string | null;
  orgRoleName?: string;
  orgRoleColor?: string;
  isActive?: boolean;
  lastLoginAt?: string | null;
  hasAvatar?: boolean;
  commissionPercent?: number;
  /** own = فقط خود | team = هم‌تیمی‌ها | org = کل سازمان */
  dataVisibility?: DataVisibility;
  /** سطح دسترسی تفکیکی هر بخش (فقط بخش‌هایی که با پیش‌فرض فرق دارند) */
  dataVisibilityScopes?: DataVisibilityScopes;
  /**
   * Override عمق داده نسبت به نقش؛ کلید غایب = ارث از نقش.
   * اگر کل آبجکت خالی باشد و نقش هم خالی باشد → بدون محدودیت عمقی.
   */
  dataAccessOverride?: DataAccessPolicy;
  /** سیاست مؤثر پس از resolve (نقش + override) — فقط برای نمایش UI */
  effectiveDataAccess?: DataAccessPolicy;
  /** @deprecated از effectiveDataAccess.customers استفاده کنید */
  effectiveCustomersAccess?: SectionDataAccess;
  /** تیک مالک: این کاربر سوئیچ بایگانی اطلاعات قبل را ببیند */
  priorArchiveEnabled?: boolean;
  /** ساعت خروج روزانه HH:mm به وقت تهران؛ خالی یعنی بدون محدودیت */
  logoutTime?: string | null;
  /** بعد از ساعت خروج تا پایان روز نمی‌تواند دوباره وارد شود */
  blockLoginAfterLogout?: boolean;
  /**
   * ورود فقط با کد پیامکی؛ رمز عبور برای این کاربر در این محیط پذیرفته نمی‌شود
   * (حتی اگر از قبل رمز داشته باشد).
   */
  loginOtpOnly?: boolean;
  createdAt: string;
}

export interface UpdateUserLoginOtpOnlyRequest {
  loginOtpOnly: boolean;
}

export type DataVisibility = "own" | "team" | "org";

export const DATA_VISIBILITIES: DataVisibility[] = ["own", "team", "org"];

export const DATA_VISIBILITY_LABELS: Record<DataVisibility, string> = {
  own: "فقط پرونده‌های خود",
  team: "تیم‌های عضو",
  org: "کل سازمان",
};

/** بخش‌هایی که سطح دسترسی به پرونده‌ها برایشان جداگانه تعیین می‌شود */
export type DataScope =
  | "contacts"
  | "deals"
  | "activities"
  | "leads"
  | "finance"
  | "tickets"
  | "notes"
  | "projects"
  | "routines";

export const DATA_SCOPES: DataScope[] = [
  "contacts",
  "deals",
  "activities",
  "leads",
  "finance",
  "tickets",
  "notes",
  "projects",
  "routines",
];

export const DATA_SCOPE_LABELS: Record<DataScope, string> = {
  contacts: "مشتریان (اشخاص و شرکت‌ها)",
  deals: "معاملات و اهداف فروش",
  activities: "فعالیت‌ها و کارها",
  leads: "لیدها",
  finance: "فاکتور، پیش‌فاکتور و چک",
  tickets: "تیکت‌ها",
  notes: "یادداشت‌ها",
  projects: "پروژه‌ها",
  routines: "کارهای روتین",
};

export type DataVisibilityScopes = Partial<Record<DataScope, DataVisibility>>;

export interface UpdateUserVisibilityRequest {
  /** سطح پیش‌فرض برای بخش‌هایی که جداگانه تنظیم نشده‌اند */
  dataVisibility?: DataVisibility;
  /** سطح هر بخش؛ مقدار null یعنی «مثل پیش‌فرض» */
  scopes?: Partial<Record<DataScope, DataVisibility | null>>;
}

/* ——— Deep data access (customers + leads + sales + activities + notes/routines/projects/tickets) ——— */

export type DataAccessOwnerKind = "self" | "team";

export type DataAccessMode = "all" | "rules";

/**
 * بخش‌های عمق داده.
 * customers/leads/sales/activities/notes ≈ RolePermissionKey؛
 * routines/projects/tickets ≈ ماژول / DataScope (بدون مجوز نقش جدا).
 */
export type DataAccessSection =
  | "customers"
  | "leads"
  | "sales"
  | "activities"
  | "notes"
  | "routines"
  | "projects"
  | "tickets";

export const DATA_ACCESS_SECTIONS: DataAccessSection[] = [
  "customers",
  "leads",
  "sales",
  "activities",
  "notes",
  "routines",
  "projects",
  "tickets",
];

export const DATA_ACCESS_SECTION_LABELS: Record<DataAccessSection, string> = {
  customers: "مشتریان (اشخاص و شرکت‌ها)",
  leads: "لیدها",
  sales: "فروش و معاملات",
  activities: "فعالیت‌ها",
  notes: "یادداشت‌ها",
  routines: "کارهای روتین",
  projects: "پروژه‌ها",
  tickets: "تیکت‌ها",
};

/** نگاشت بخش عمق‌داده ← کلید قدیمی DataScope برای مهاجرت */
export const DATA_ACCESS_LEGACY_SCOPE: Record<DataAccessSection, DataScope | null> = {
  customers: "contacts",
  leads: "leads",
  sales: "deals",
  activities: "activities",
  notes: "notes",
  routines: "routines",
  projects: "projects",
  tickets: "tickets",
};

/**
 * یک قانون: فیلدهای پرشده با AND.
 * قوانین متعدد در SectionDataAccess با OR ترکیب می‌شوند.
 * ابعاد بلااستفاده برای یک بخش نادیده گرفته می‌شوند.
 */
export type DataAccessRule = {
  /** self / team → مالک / مسئول / نویسنده (بسته به بخش) */
  owners?: DataAccessOwnerKind[];
  /** مشتریان: گروه‌ها */
  groupIds?: string[];
  /** مشتریان: importSource/sourceRef · لیدها: source · یادداشت: noteType · تیکت: status */
  sources?: string[];
  /** مشتریان: حال */
  moods?: PersonMood[];
  /** لید / معامله / فعالیت / پروژه: مرحله */
  stageIds?: string[];
  /** معامله: پایپ‌لاین */
  pipelineIds?: string[];
  /** فعالیت / پروژه: بورد */
  boardIds?: string[];
  /** فعالیت: typeDefId · روتین: categoryId */
  typeIds?: string[];
};

/** @deprecated نام قبلی؛ از DataAccessRule استفاده کنید */
export type ContactAccessRule = DataAccessRule;

export type SectionDataAccess = {
  mode: DataAccessMode;
  rules?: DataAccessRule[];
};

export type DataAccessPolicy = Partial<Record<DataAccessSection, SectionDataAccess>>;

export interface UpdateUserDataAccessRequest {
  /**
   * null یعنی حذف override و برگشت به ارث از نقش.
   * آبجکت یعنی جایگزینی کامل override (کلید غایب در آبجکت = آن بخش از override پاک می‌شود).
   */
  dataAccessOverride?: DataAccessPolicy | null;
}

export function emptySectionDataAccess(): SectionDataAccess {
  return { mode: "all", rules: [] };
}

export function parseDataAccessPolicy(raw: unknown): DataAccessPolicy {
  const out: DataAccessPolicy = {};
  if (!raw || typeof raw !== "object" || Array.isArray(raw)) return out;
  const obj = raw as Record<string, unknown>;
  for (const section of DATA_ACCESS_SECTIONS) {
    const parsed = parseSectionDataAccess(obj[section]);
    if (parsed) out[section] = parsed;
  }
  return out;
}

export function parseSectionDataAccess(raw: unknown): SectionDataAccess | null {
  if (!raw || typeof raw !== "object" || Array.isArray(raw)) return null;
  const obj = raw as Record<string, unknown>;
  const mode: DataAccessMode = obj.mode === "rules" ? "rules" : "all";
  const rulesRaw = Array.isArray(obj.rules) ? obj.rules : [];
  const rules: DataAccessRule[] = [];
  for (const item of rulesRaw) {
    const rule = parseDataAccessRule(item);
    if (rule) rules.push(rule);
  }
  if (mode === "all") return { mode: "all", rules: [] };
  return { mode: "rules", rules };
}

function parseStringIdList(raw: unknown): string[] | undefined {
  if (!Array.isArray(raw)) return undefined;
  const list = raw
    .filter((v): v is string => typeof v === "string" && v.trim().length > 0)
    .map((v) => v.trim());
  return list.length ? [...new Set(list)] : undefined;
}

export function parseDataAccessRule(raw: unknown): DataAccessRule | null {
  if (!raw || typeof raw !== "object" || Array.isArray(raw)) return null;
  const obj = raw as Record<string, unknown>;
  const rule: DataAccessRule = {};
  if (Array.isArray(obj.owners)) {
    const owners = obj.owners.filter(
      (v): v is DataAccessOwnerKind => v === "self" || v === "team",
    );
    if (owners.length) rule.owners = [...new Set(owners)];
  }
  const groupIds = parseStringIdList(obj.groupIds);
  if (groupIds) rule.groupIds = groupIds;
  const sources = parseStringIdList(obj.sources);
  if (sources) rule.sources = sources;
  if (Array.isArray(obj.moods)) {
    const moods = obj.moods.filter(
      (v): v is PersonMood =>
        typeof v === "string" && (PERSON_MOODS as readonly string[]).includes(v),
    );
    if (moods.length) rule.moods = [...new Set(moods)];
  }
  const stageIds = parseStringIdList(obj.stageIds);
  if (stageIds) rule.stageIds = stageIds;
  const pipelineIds = parseStringIdList(obj.pipelineIds);
  if (pipelineIds) rule.pipelineIds = pipelineIds;
  const boardIds = parseStringIdList(obj.boardIds);
  if (boardIds) rule.boardIds = boardIds;
  const typeIds = parseStringIdList(obj.typeIds);
  if (typeIds) rule.typeIds = typeIds;

  if (
    !rule.owners &&
    !rule.groupIds &&
    !rule.sources &&
    !rule.moods &&
    !rule.stageIds &&
    !rule.pipelineIds &&
    !rule.boardIds &&
    !rule.typeIds
  ) {
    return null;
  }
  return rule;
}

/** @deprecated */
export const parseContactAccessRule = parseDataAccessRule;

/** آیا این بخش محدودیت عمقی دارد؟ mode=all یا بدون قانون معتبر = بدون محدودیت */
export function sectionHasDataAccessLimits(section: SectionDataAccess | null | undefined): boolean {
  if (!section || section.mode !== "rules") return false;
  return Boolean(section.rules?.length);
}

/**
 * مهاجرت از مدل قدیمی own/team/org به SectionDataAccess.
 * اگر scopeKey داده شود، سطح تفکیکی همان بخش اولویت دارد.
 */
export function migrateVisibilityToSectionAccess(
  dataVisibility: DataVisibility | string | null | undefined,
  scopes?: DataVisibilityScopes | null,
  scopeKey?: DataScope | null,
): SectionDataAccess {
  const scoped =
    scopeKey && scopes
      ? scopes[scopeKey]
      : undefined;
  const level =
    scoped === "own" || scoped === "team" || scoped === "org"
      ? scoped
      : dataVisibility === "team" || dataVisibility === "org" || dataVisibility === "own"
        ? dataVisibility
        : "own";
  if (level === "org") return { mode: "all", rules: [] };
  if (level === "team") return { mode: "rules", rules: [{ owners: ["self", "team"] }] };
  return { mode: "rules", rules: [{ owners: ["self"] }] };
}

/** @deprecated از migrateVisibilityToSectionAccess استفاده کنید */
export function migrateVisibilityToCustomersAccess(
  dataVisibility: DataVisibility | string | null | undefined,
  scopes?: DataVisibilityScopes | null,
): SectionDataAccess {
  return migrateVisibilityToSectionAccess(dataVisibility, scopes, "contacts");
}

export type RolePermissionKey =
  | "customers"
  | "leads"
  | "sales"
  | "billing"
  | "products"
  | "activities"
  | "notes"
  | "reports"
  | "audit"
  | "conversations"
  | "conversations_groups"
  | "treasury"
  | "treasury_payroll"
  | "behavior";

export const ROLE_PERMISSION_ITEMS: Array<{
  key: RolePermissionKey;
  label: string;
}> = [
  { key: "customers", label: "مشتریان" },
  { key: "leads", label: "لیدها" },
  { key: "sales", label: "فروش و معاملات" },
  { key: "billing", label: "پیش‌فاکتورها و فاکتورها" },
  { key: "products", label: "محصولات و خدمات" },
  { key: "activities", label: "فعالیت‌ها" },
  { key: "notes", label: "یادداشت‌ها" },
  { key: "reports", label: "گزارش‌ها" },
  { key: "audit", label: "لاگ فعالیت کاربران" },
  { key: "conversations", label: "گفتگو" },
  { key: "conversations_groups", label: "ساخت گروه گفتگو" },
  { key: "treasury", label: "مدیریت مالی" },
  { key: "treasury_payroll", label: "حقوق و دستمزد" },
  { key: "behavior", label: "شخصیت‌شناسی و دستیار فروش" },
];

export interface OrgRoleMemberDto {
  id: string;
  fullName: string;
  hasAvatar: boolean;
}

export interface OrgRoleDto {
  id: string;
  name: string;
  description: string;
  color: string;
  permissions: RolePermissionKey[];
  /** پیش‌فرض عمق داده برای اعضای این نقش */
  dataAccessPolicy?: DataAccessPolicy;
  systemKey: UserRole | null;
  /** نقش والد؛ null یعنی ریشه */
  parentId: string | null;
  /** نام نقش والد برای نمایش در UI */
  parentName: string | null;
  /** عمق در درخت (۰ = ریشه) */
  depth: number;
  /** تعداد زیرنقش‌های مستقیم */
  childCount: number;
  userCount: number;
  members: OrgRoleMemberDto[];
}

export interface CreateOrgRoleRequest {
  name: string;
  description?: string;
  color?: string;
  permissions?: RolePermissionKey[];
  dataAccessPolicy?: DataAccessPolicy;
  /** اگر ست شود، این نقش زیرمجموعهٔ نقش والد خواهد بود */
  parentId?: string | null;
}

export interface UpdateOrgRoleRequest {
  name?: string;
  description?: string;
  color?: string;
  permissions?: RolePermissionKey[];
  dataAccessPolicy?: DataAccessPolicy;
  /** null یعنی جدا کردن از والد و تبدیل به ریشه */
  parentId?: string | null;
}

export interface InviteUserRequest {
  mobile: string;
  fullName: string;
  password?: string;
  role?: Exclude<UserRole, "owner">;
  orgRoleId?: string;
}

/** ویرایش مشخصات عضو تیم (نام، موبایل، رمز) — نه نقش/دسترسی */
export interface UpdateOrgUserRequest {
  fullName: string;
  mobile: string;
  /** در صورت ارسال، رمز جدید تنظیم می‌شود (حداقل ۸ کاراکتر) */
  password?: string;
}

export interface UpdateUserRoleRequest {
  role?: UserRole;
  orgRoleId?: string;
}

export interface UpdateUserStatusRequest {
  isActive: boolean;
}

export interface UpdateUserCommissionRequest {
  commissionPercent: number;
}

export interface UpdateProfileRequest {
  fullName: string;
  email: string;
  mobile: string;
}

export type DealStatus = "open" | "won" | "lost";

export interface ApiErrorBody {
  statusCode: number;
  message: string | string[];
  error?: string;
}

export interface LoginRequest {
  /** ایمیل یا شماره موبایل */
  identifier: string;
  password: string;
}

export interface RegisterOrganizationRequest {
  organizationName: string;
  fullName: string;
  email: string;
  mobile: string;
  password: string;
  passwordConfirm: string;
  businessField: BusinessField;
  referralCode?: string;
  acceptedTerms?: boolean;
}

export interface LoginChallengeResponse {
  challengeId: string;
  channel: 'email' | 'mobile';
  expiresInSeconds: number;
  maskedDestination?: string;
  /** فقط در محیط توسعه / AUTH_RETURN_OTP */
  devCode?: string;
}

export interface RegisterChallengeResponse {
  challengeId: string;
  expiresInSeconds: number;
  maskedEmail?: string;
  maskedMobile?: string;
  /** وقتی سرویس ایمیل خاموش است false — فقط OTP موبایل لازم است */
  emailOtpRequired?: boolean;
  devEmailCode?: string;
  devMobileCode?: string;
}

export interface LoginVerifyRequest {
  challengeId: string;
  code: string;
}

export interface RegisterVerifyRequest {
  challengeId: string;
  emailCode?: string;
  mobileCode: string;
}

export interface LoginResponse {
  accessToken: string;
  user: AuthUserDto;
}

export interface OrganizationMembershipDto {
  id: string;
  name: string;
  role: UserRole;
  orgRoleName?: string;
}

export interface LoginOrganizationChoiceResponse {
  requiresOrganizationChoice: true;
  selectionToken: string;
  organizations: OrganizationMembershipDto[];
}

export type LoginResult = LoginResponse | LoginOrganizationChoiceResponse;

export function isLoginOrganizationChoice(
  data: LoginResult,
): data is LoginOrganizationChoiceResponse {
  return (
    typeof data === "object" &&
    data !== null &&
    "requiresOrganizationChoice" in data &&
    data.requiresOrganizationChoice === true
  );
}

export interface SelectOrganizationRequest {
  selectionToken: string;
  organizationId: string;
}

export interface SwitchOrganizationRequest {
  organizationId: string;
}

export interface CreateOrganizationRequest {
  name: string;
  businessField?: BusinessField;
}

export interface OrganizationDto {
  id: string;
  name: string;
  slug: string;
  businessField: BusinessField | null;
  baseCurrency: string;
  enabledCurrencies: string[];
  exchangeRates: ExchangeRateDto[];
  enabledModules: OrgModuleKey[];
  priorArchiveCutoffAt?: string | null;
}

export interface UpdatePriorArchiveCutoffRequest {
  /** ISO datetime (start of selected Jalali day) or null to clear */
  cutoffAt: string | null;
}

export interface UpdateOrganizationRequest {
  name?: string;
  businessField?: BusinessField;
}

/** زمینه فعالیت سازمان — هم‌تراز صنایع دیدار */
export const BUSINESS_FIELDS = [
  "education",
  "beauty",
  "real_estate",
  "construction",
  "advertising",
  "insurance",
  "consulting",
  "startup",
  "medical_devices",
  "travel",
  "contractor",
  "trading",
  "manufacturing",
  "personal",
  "tech",
  "legal",
  "repair",
  "retail",
  "jewelry",
  "other",
] as const;

export type BusinessField = (typeof BUSINESS_FIELDS)[number];

export const BUSINESS_FIELD_LABELS: Record<BusinessField, string> = {
  education: "آموزشگاه و مؤسسات آموزشی",
  beauty: "کلینیک زیبایی و آرایشگاه",
  real_estate: "املاک و مشاورین مسکن",
  construction: "صنعت ساختمان",
  advertising: "تبلیغات و مشاوره کسب‌وکار",
  insurance: "بیمه",
  consulting: "شرکت‌های مشاور",
  startup: "استارتاپ و کسب‌وکار آنلاین",
  medical_devices: "تجهیزات پزشکی",
  travel: "گردشگری و مهاجرت",
  contractor: "پیمانکاری و پروژه‌ای",
  trading: "بازرگانی",
  manufacturing: "تولیدی و صنعتی",
  personal: "کسب‌وکار شخصی و خانگی",
  tech: "نرم‌افزار و سخت‌افزار",
  legal: "وکلا و مشاورین حقوقی",
  repair: "خدمات و تعمیرات",
  retail: "خرده‌فروشی",
  jewelry: "طلا و جواهر",
  other: "سایر",
};

export function isBusinessField(value: string): value is BusinessField {
  return (BUSINESS_FIELDS as readonly string[]).includes(value);
}

export interface ExchangeRateDto {
  currency: string;
  rateToBase: number;
  updatedAt: string;
}

export interface UpdateOrgCurrenciesRequest {
  baseCurrency?: string;
  enabledCurrencies?: string[];
  /** نرخ‌ها نسبت به ارز پایه؛ ارز پایه نیازی به نرخ ندارد */
  rates?: Array<{ currency: string; rateToBase: number }>;
}

export const CURRENCY_CATALOG: Array<{
  code: string;
  labelFa: string;
  suffix: string;
}> = [
  { code: "IRR", labelFa: "ریال ایران", suffix: "ریال" },
  { code: "USD", labelFa: "دلار آمریکا", suffix: "دلار" },
  { code: "EUR", labelFa: "یورو", suffix: "یورو" },
  { code: "AED", labelFa: "درهم امارات", suffix: "درهم" },
  { code: "TRY", labelFa: "لیر ترکیه", suffix: "لیر" },
  { code: "GBP", labelFa: "پوند انگلیس", suffix: "پوند" },
];

export function currencySuffix(code: string): string {
  return CURRENCY_CATALOG.find((c) => c.code === code)?.suffix ?? code;
}

export function formatMoneyAmount(amount: number, currency = "IRR"): string {
  try {
    const n = new Intl.NumberFormat("fa-IR").format(amount);
    return `${n} ${currencySuffix(currency)}`;
  } catch {
    return `${amount} ${currency}`;
  }
}

export interface HealthResponse {
  status: "ok";
  service: string;
  timestamp: string;
}

/* ───────── گروه مشتری (اشخاص و شرکت‌ها) ───────── */

export const CUSTOMER_GROUP_COLORS = [
  "teal",
  "sky",
  "violet",
  "rose",
  "amber",
  "pink",
  "slate",
] as const;
export type CustomerGroupColor = (typeof CUSTOMER_GROUP_COLORS)[number];

export interface CustomerGroupSummaryDto {
  id: string;
  name: string;
  color: CustomerGroupColor | string;
  /** manual | tahesab — فقط برای اشخاص */
  source?: "manual" | "tahesab";
}

export interface CustomerGroupDto {
  id: string;
  name: string;
  color: CustomerGroupColor | string;
  position: number;
  /** گروه متناظر در ته‌حساب دارد */
  fromTahesab: boolean;
  personCount: number;
  companyCount: number;
  /** گروه اصلی؛ خالی یعنی خودش اصلی است */
  parentId?: string | null;
  parentName?: string | null;
}

export interface CreateCustomerGroupRequest {
  name: string;
  color?: CustomerGroupColor;
}

export interface UpdateCustomerGroupRequest {
  name?: string;
  color?: CustomerGroupColor;
  /** null = برداشتن گروه اصلی */
  parentId?: string | null;
}

export interface CompanySummaryDto {
  id: string;
  name: string;
  province?: string | null;
  city?: string | null;
}

export interface CompanyDto {
  id: string;
  name: string;
  /** کد داخلی شرکت */
  code: string | null;
  importSource: PersonImportSource | string;
  /** کد شرکت در مبدأ (مثلاً کد دیدار) */
  sourceRef: string | null;
  nationalId: string | null;
  economicCode: string | null;
  registrationNumber: string | null;
  phone: string | null;
  otherPhones: string | null;
  fax: string | null;
  email: string | null;
  otherEmails: string | null;
  website: string | null;
  province: string | null;
  city: string | null;
  postalCode: string | null;
  address: string | null;
  groupName: string | null;
  notes: string | null;
  registeredAt: string | null;
  tags: string[];
  customFields: Record<string, unknown>;
  groups: CustomerGroupSummaryDto[];
  peopleCount: number;
  owner: UserSummaryDto | null;
  createdAt: string;
  updatedAt: string;
}

export interface CreateCompanyRequest {
  name: string;
  code?: string | null;
  importSource?: PersonImportSource | string;
  sourceRef?: string | null;
  nationalId?: string;
  economicCode?: string | null;
  registrationNumber?: string | null;
  phone?: string;
  otherPhones?: string | null;
  fax?: string | null;
  email?: string;
  otherEmails?: string | null;
  website?: string;
  province?: string | null;
  city?: string | null;
  postalCode?: string | null;
  address?: string;
  groupName?: string | null;
  notes?: string;
  registeredAt?: string | null;
  tags?: string[];
  customFields?: Record<string, unknown>;
  ownerId?: string | null;
  /** همهٔ گروه‌های شرکت (جایگزین کامل) */
  groupIds?: string[];
}

export type UpdateCompanyRequest = Partial<CreateCompanyRequest>;

export interface LoyaltyTierSummaryDto {
  id: string;
  name: string;
  minPoints: number;
  color: string | null;
}

export const PERSON_MOODS = ["newcomer", "happy", "unhappy", "special"] as const;
export type PersonMood = (typeof PERSON_MOODS)[number];

export const PERSON_MOOD_LABELS: Record<PersonMood, string> = {
  newcomer: "مشتری تازه وارد",
  happy: "مشتری خوشحال",
  unhappy: "مشتری ناراضی",
  special: "مشتری خاص",
};

/** منبع ورود شخص به CRM */
export const PERSON_IMPORT_SOURCES = [
  "manual",
  "tahesab",
  "didar",
  "excel",
  "phone",
  "lead_form",
  "montify",
  "other",
] as const;
export type PersonImportSource = (typeof PERSON_IMPORT_SOURCES)[number];

export const PERSON_IMPORT_SOURCE_LABELS: Record<PersonImportSource, string> = {
  manual: "دستی",
  tahesab: "ته‌حساب",
  didar: "دیدار",
  excel: "اکسل",
  phone: "مخاطبین گوشی",
  lead_form: "فرم لید",
  montify: "فروشگاه مونتیفای",
  other: "سایر",
};

export interface PersonImportSourceStatDto {
  source: PersonImportSource | string;
  label: string;
  count: number;
}

export interface PersonDto {
  id: string;
  firstName: string;
  lastName: string;
  previousFirstName: string | null;
  previousLastName: string | null;
  previousFullName: string | null;
  importSource: PersonImportSource | string;
  sourceRef: string | null;
  /** منبع/کد قبل از آخرین ورود از منبع دیگر (مثلاً کد دیدار پیش از ته‌حساب) */
  previousImportSource: PersonImportSource | string | null;
  previousSourceRef: string | null;
  fullName: string;
  gender: PersonGender;
  showGenderInName: boolean;
  email: string | null;
  phone: string | null;
  mobile: string | null;
  position: string | null;
  website: string | null;
  instagram: string | null;
  birthDate: string | null;
  referrer: string | null;
  addresses: string[];
  notes: string | null;
  mood: PersonMood;
  tags: string[];
  customFields: Record<string, unknown>;
  groups: CustomerGroupSummaryDto[];
  loyaltyPoints: number;
  loyaltyTier: LoyaltyTierSummaryDto | null;
  /** تیپ غالب یا ترکیبی تأییدشده؛ بدون مجوز رفتار خالی برمی‌گردد */
  discLabel: string | null;
  discReliable: boolean;
  discAssessedAt: string | null;
  company: CompanySummaryDto | null;
  owner: UserSummaryDto | null;
  createdAt: string;
  updatedAt: string;
}

export interface CreatePersonRequest {
  firstName?: string;
  lastName?: string;
  gender?: PersonGender;
  showGenderInName?: boolean;
  previousFirstName?: string | null;
  previousLastName?: string | null;
  importSource?: PersonImportSource | string;
  sourceRef?: string | null;
  email?: string;
  phone?: string;
  mobile?: string;
  position?: string;
  website?: string;
  instagram?: string;
  birthDate?: string | null;
  referrer?: string;
  addresses?: string[];
  notes?: string;
  mood?: PersonMood;
  tags?: string[];
  companyId?: string | null;
  customFields?: Record<string, unknown>;
  ownerId?: string | null;
  /** فقط برای ایمپورت اکسل — تاریخ ثبت مبدأ */
  registeredAt?: string | null;
  /** همهٔ گروه‌های شخص (جایگزین کامل؛ منبع گروه‌های ته‌حسابیِ باقی‌مانده حفظ می‌شود) */
  groupIds?: string[];
}

export type UpdatePersonRequest = Partial<CreatePersonRequest>;

export interface PaginatedResponse<T> {
  items: T[];
  total: number;
  page: number;
  limit: number;
}

export interface PersonSummaryDto {
  id: string;
  fullName: string;
}

export interface UserSummaryDto {
  id: string;
  fullName: string;
}

export interface PipelineStageDto {
  id: string;
  name: string;
  position: number;
  isWon: boolean;
  isLost: boolean;
}

export interface PipelineDto {
  id: string;
  name: string;
  isDefault: boolean;
  stages: PipelineStageDto[];
  /** تعداد معاملات؛ در فهرست کاریزها پر می‌شود */
  dealCount?: number;
}

export interface DealDto {
  id: string;
  title: string;
  /** کد دستی معامله */
  code: string | null;
  /** منبع ورود: manual | didar | excel */
  importSource: string;
  promotedFromPriorAt: string | null;
  /** شناسه در مبدأ (کد دیدار) */
  sourceRef: string | null;
  amount: number | null;
  currency: string;
  status: DealStatus;
  /** احتمال موفقیت ۰ تا ۱۰۰ */
  probability: number | null;
  source: string | null;
  sourceDetail: string | null;
  referrer: string | null;
  lostReason: string | null;
  lostNote: string | null;
  closedAt: string | null;
  createdBy: UserSummaryDto | null;
  notes: string | null;
  tags: string[];
  isStale: boolean;
  isRotten: boolean;
  customFields: Record<string, unknown>;
  expectedCloseAt: string | null;
  position: number;
  pipelineId: string;
  stageId: string;
  person: PersonSummaryDto | null;
  company: CompanySummaryDto | null;
  owner: UserSummaryDto | null;
  /** مسئولان مشترک معامله (علاوه بر مالک اصلی) */
  assignees: UserSummaryDto[];
  lineItems: DealLineItemDto[];
  createdAt: string;
  updatedAt: string;
}

export interface PipelineBoardStageDto extends PipelineStageDto {
  deals: DealDto[];
  totalAmount: number;
}

export interface PipelineBoardDto {
  pipeline: PipelineDto;
  stages: PipelineBoardStageDto[];
}

export interface CreatePipelineRequest {
  name: string;
}

export interface CreatePipelineStageRequest {
  name: string;
}

export interface UpdatePipelineStageRequest {
  name?: string;
}

export interface ReorderPipelineStagesRequest {
  stageIds: string[];
}

export type PipelineMergeLeadFormMode = 'retarget_all';

export interface PipelineMergePreviewStageDto {
  id: string;
  name: string;
  isWon: boolean;
  isLost: boolean;
  dealCount: number;
}

export interface PipelineMergePreviewTargetDto {
  id: string;
  name: string;
  isDefault: boolean;
  stages: Array<{
    id: string;
    name: string;
    isWon: boolean;
    isLost: boolean;
  }>;
}

export interface PipelineMergePreviewDto {
  source: { id: string; name: string; isDefault: boolean };
  stages: PipelineMergePreviewStageDto[];
  dealCount: number;
  leadForms: Array<{ id: string; name: string; isActive: boolean }>;
  targets: PipelineMergePreviewTargetDto[];
}

export interface MergePipelineRequest {
  targetPipelineId: string;
  stageMap: Record<string, string>;
  leadFormMode?: PipelineMergeLeadFormMode;
}

export interface MergePipelineResultDto {
  ok: true;
  targetPipelineId: string;
  movedDeals: number;
  retargetedLeadForms: number;
  deletedPipelineId: string;
}

export interface CreateDealRequest {
  title: string;
  pipelineId?: string;
  stageId?: string;
  code?: string | null;
  amount?: number | null;
  currency?: string;
  probability?: number | null;
  source?: string;
  sourceDetail?: string | null;
  referrer?: string | null;
  notes?: string;
  tags?: string[];
  isStale?: boolean;
  isRotten?: boolean;
  expectedCloseAt?: string | null;
  lostReason?: string | null;
  lostNote?: string | null;
  closedAt?: string | null;
  personId?: string | null;
  companyId?: string | null;
  ownerId?: string | null;
  assigneeIds?: string[];
  customFields?: Record<string, unknown>;
  lineItems?: DealLineItemInput[];
}

export interface UpdateDealRequest {
  title?: string;
  code?: string | null;
  amount?: number | null;
  currency?: string;
  probability?: number | null;
  source?: string;
  sourceDetail?: string | null;
  referrer?: string | null;
  notes?: string;
  tags?: string[];
  isStale?: boolean;
  isRotten?: boolean;
  lostReason?: string | null;
  lostNote?: string | null;
  closedAt?: string | null;
  expectedCloseAt?: string | null;
  personId?: string | null;
  companyId?: string | null;
  ownerId?: string | null;
  assigneeIds?: string[];
  customFields?: Record<string, unknown>;
  lineItems?: DealLineItemInput[];
}

/** ستون‌های اکسل معامله — هم‌ترتیب با خروجی معاملات دیدار */
export const DEAL_EXCEL_COLUMNS: Array<{ header: string; key: string; width?: number }> = [
  { header: "_type", key: "_type", width: 8 },
  { header: "کد دیدار معامله", key: "didarId", width: 14 },
  { header: "کد دستی معامله", key: "code", width: 14 },
  { header: "عنوان معامله", key: "title", width: 30 },
  { header: "ارزش معامله", key: "amount", width: 16 },
  { header: "ارز معامله", key: "currency", width: 10 },
  { header: "توضیحات معامله", key: "notes", width: 32 },
  { header: "وضعیت معامله", key: "status", width: 12 },
  { header: "تاریخ انجام معامله", key: "closedAt", width: 14 },
  { header: "تاریخ ایجاد معامله", key: "createdAt", width: 14 },
  { header: "تاریخ احتمالی انجام معامله", key: "expectedCloseAt", width: 16 },
  { header: "مسئول معامله", key: "ownerName", width: 18 },
  { header: "ثبت کننده معامله", key: "creatorName", width: 18 },
  { header: "احتمال موفقیت معامله", key: "probability", width: 12 },
  { header: "دلیل شکست معامله", key: "lostReason", width: 18 },
  { header: "یادداشت شکست معامله", key: "lostNote", width: 24 },
  { header: "مجوز مشاهده معامله", key: "visibility", width: 18 },
  { header: "شیوه آشنایی معامله", key: "source", width: 16 },
  { header: "معرف معامله", key: "referrer", width: 16 },
  { header: "شیوه آشنایی دلخواه", key: "sourceDetail", width: 16 },
  { header: "برچسب", key: "tags", width: 16 },
  { header: "مسیر فروش معامله", key: "pipelineName", width: 20 },
  { header: "مرحله مسیر فروش معامله", key: "stageName", width: 20 },
  { header: "نام شخص معامله", key: "personFirstName", width: 16 },
  { header: "نام خانوادگی شخص معامله", key: "personName", width: 22 },
  { header: "کد دیدار شخص معامله", key: "personCode", width: 14 },
  { header: "موبایل شخص معامله", key: "personMobile", width: 14 },
  { header: "شرکت معامله", key: "companyName", width: 20 },
  { header: "کد دیدار شرکت معامله", key: "companyCode", width: 14 },
  { header: "شماره تلفن شرکت", key: "companyPhone", width: 14 },
  { header: "عنوان محصول", key: "productName", width: 20 },
  { header: "کد محصول", key: "productCode", width: 12 },
  { header: "دسته بندی محصول", key: "productCategory", width: 14 },
  { header: "تعداد محصول", key: "productQty", width: 10 },
  { header: "قیمت", key: "productPrice", width: 14 },
  { header: "واحد قیمت محصول", key: "productCurrency", width: 12 },
  { header: "میزان تخفیف محصول", key: "productDiscount", width: 12 },
  { header: "مبلغ نهایی", key: "productTotal", width: 14 },
  { header: "گروه محصول", key: "productGroup", width: 14 },
];

/** کلید ستون‌های ناشناخته اکسل که به‌عنوان فیلد سفارشی ذخیره می‌شوند: cf:<عنوان ستون> */
export const EXCEL_CUSTOM_FIELD_PREFIX = "cf:";

export function compactExcelHeader(raw: string): string {
  return raw
    .trim()
    .toLowerCase()
    .replace(/[_-]+/g, "")
    .replace(/\u200c/g, "")
    .replace(/\s+/g, "")
    .replace(/[()]/g, "");
}

export const DEAL_EXCEL_ALIASES: Record<string, string> = {
  ...Object.fromEntries(DEAL_EXCEL_COLUMNS.map((c) => [compactExcelHeader(c.header), c.key])),
  type: "_type",
  عنوان: "title",
  مبلغمعامله: "amount",
  مبلغ: "amount",
  ارز: "currency",
  وضعیت: "status",
  توضیحات: "notes",
  تاریخثبتمعامله: "createdAt",
  کددیدارشخص: "personCode",
  نامشرکتمعامله: "companyName",
  شرکت: "companyName",
  منبعمعامله: "source",
  منبع: "source",
  مسیرفروش: "pipelineName",
  مسیر: "pipelineName",
  // سرستون‌های قدیمی (قبل از تغییر نام کاریز → مسیر فروش)
  کاریز: "pipelineName",
  کاریزمعامله: "pipelineName",
  مرحلهکاریزمعامله: "stageName",
  مرحله: "stageName",
};
/** فیلتر ذخیره‌شدهٔ لیست اشخاص */
export interface PeopleViewFilters {
  q?: string;
  sort?: string;
  mood?: string;
  page?: number;
}

/** فیلتر ذخیره‌شدهٔ مسیر فروش / معاملات */
export interface DealsViewFilters {
  q?: string;
  amountMin?: string;
  amountMax?: string;
  pipelineId?: string;
  viewMode?: string;
}
export interface MoveDealRequest {
  stageId: string;
  position?: number;
}

export type ActivityType = "call" | "meeting" | "task" | "note";
export type ActivityStatus = "open" | "done" | "canceled";
export type ActivityPriority = "very_low" | "low" | "medium" | "high" | "very_high";
export type ActivityFilter = "today" | "overdue" | "upcoming" | "done" | "all";

export type ActivityStageColor = "green" | "orange" | "purple" | "blue" | "rose" | "slate";

export const ACTIVITY_STAGE_COLORS: ActivityStageColor[] = [
  "green",
  "orange",
  "purple",
  "blue",
  "rose",
  "slate",
];

export const ACTIVITY_STAGE_COLOR_LABELS: Record<ActivityStageColor, string> = {
  green: "سبز",
  orange: "نارنجی",
  purple: "بنفش",
  blue: "آبی",
  rose: "قرمز",
  slate: "خاکستری",
};

/** نوع مرحله = وضعیتی که فعالیت با رفتن به آن ستون می‌گیرد */
export const ACTIVITY_STAGE_KIND_LABELS: Record<ActivityStatus, string> = {
  open: "باز (در جریان)",
  done: "انجام‌شده",
  canceled: "لغو شده",
};

/** گروه فعالیت (مثل مسیر فروش): هر گروه ستون‌های خودش را دارد */
export interface ActivityBoardDto {
  id: string;
  name: string;
  isDefault: boolean;
  position: number;
  /** خالی = گروه برای همهٔ اعضای محیط باز است */
  memberIds: string[];
}

export interface CreateActivityBoardRequest {
  name: string;
  memberIds?: string[];
}

export interface UpdateActivityBoardRequest {
  name?: string;
  memberIds?: string[];
}

export interface ActivityStageDto {
  id: string;
  boardId: string;
  name: string;
  position: number;
  color: ActivityStageColor;
  kind: ActivityStatus;
}

export interface CreateActivityStageRequest {
  /** خالی = گروه پیش‌فرض */
  boardId?: string;
  name: string;
  color?: ActivityStageColor;
  kind?: ActivityStatus;
}

export interface UpdateActivityStageRequest {
  name?: string;
  color?: ActivityStageColor;
  kind?: ActivityStatus;
}

export interface ReorderActivityStagesRequest {
  stageIds: string[];
}

export interface MoveActivityStageRequest {
  stageId: string;
}

/** شمارش فعالیت‌ها به تفکیک مرحله با فیلترهای فعلی */
export interface ActivityStageCountsDto {
  counts: Record<string, number>;
  total: number;
}

/** برچسب نوع پایه (برای گزارش‌ها و فعالیت‌های بدون نوع سفارشی) */
export const ACTIVITY_TYPE_LABELS: Record<ActivityType, string> = {
  call: "تماس",
  meeting: "جلسه",
  task: "وظیفه",
  note: "پیام",
};

export type ActivityFieldType =
  | "text"
  | "textarea"
  | "number"
  | "date"
  | "url"
  | "select"
  | "multiselect"
  | "checkbox"
  | "checklist"
  | "participants";

export const ACTIVITY_FIELD_TYPES: ActivityFieldType[] = [
  "text",
  "textarea",
  "number",
  "date",
  "url",
  "select",
  "multiselect",
  "checkbox",
  "checklist",
  "participants",
];

export const ACTIVITY_FIELD_TYPE_LABELS: Record<ActivityFieldType, string> = {
  text: "متن کوتاه",
  textarea: "متن بلند",
  number: "عدد",
  date: "تاریخ",
  url: "لینک",
  select: "انتخاب از لیست",
  multiselect: "چندانتخابی",
  checkbox: "بله / خیر",
  checklist: "چک‌لیست (لیست کارها)",
  participants: "شرکت‌کنندگان",
};

/** فیلدهایی که گزینه لازم دارند */
export const ACTIVITY_FIELD_TYPES_WITH_OPTIONS: ActivityFieldType[] = ["select", "multiselect"];

export interface ActivityFieldDef {
  /** کلید پایدار (a-z، 0-9، _) — با تغییر برچسب عوض نمی‌شود */
  key: string;
  label: string;
  type: ActivityFieldType;
  options?: string[];
  required?: boolean;
  placeholder?: string | null;
}

export interface ActivityChecklistItem {
  id: string;
  text: string;
  done: boolean;
}

export interface ActivityParticipantsValue {
  /** کاربران سازمان — فعالیت در لیست آن‌ها هم دیده می‌شود */
  userIds: string[];
  /** اشخاص (مشتریان) */
  people: Array<{ id: string; name: string }>;
  /** مهمانان آزاد (نام) */
  guests: string[];
}

export type ActivityFieldValue =
  | string
  | number
  | boolean
  | string[]
  | ActivityChecklistItem[]
  | ActivityParticipantsValue
  | null;

export type ActivityFieldValues = Record<string, ActivityFieldValue>;

export const ACTIVITY_TYPE_ICONS = [
  "phone",
  "users",
  "check",
  "chat",
  "mail",
  "building",
  "calendar",
  "star",
  "flag",
  "briefcase",
  "document",
  "target",
  "truck",
  "send",
  "megaphone",
  "pin",
  "bell",
  "sparkle",
] as const;

export type ActivityTypeIcon = (typeof ACTIVITY_TYPE_ICONS)[number];

export interface ActivityTypeSummaryDto {
  id: string;
  name: string;
  icon: ActivityTypeIcon;
  color: ActivityStageColor;
}

export interface ActivityTypeDefDto extends ActivityTypeSummaryDto {
  /** نوع پایه — مبنای گزارش‌ها و سازگاری */
  baseType: ActivityType;
  fields: ActivityFieldDef[];
  position: number;
  isActive: boolean;
  /** چهار نوع اصلی — حذف‌شدنی نیستند */
  isSystem: boolean;
}

export interface CreateActivityTypeRequest {
  name: string;
  baseType?: ActivityType;
  icon?: ActivityTypeIcon;
  color?: ActivityStageColor;
  fields?: ActivityFieldDef[];
}

export interface UpdateActivityTypeRequest {
  name?: string;
  baseType?: ActivityType;
  icon?: ActivityTypeIcon;
  color?: ActivityStageColor;
  fields?: ActivityFieldDef[];
  isActive?: boolean;
}

export interface ReorderActivityTypesRequest {
  typeIds: string[];
}

export type CustomFieldEntity = "person" | "company" | "deal" | "note";
export type CustomFieldType = "text" | "number" | "date" | "boolean" | "select";

export interface CustomFieldDefinitionDto {
  id: string;
  entityType: CustomFieldEntity;
  key: string;
  label: string;
  fieldType: CustomFieldType;
  options: string[];
  required: boolean;
  position: number;
  isActive: boolean;
  createdAt: string;
  updatedAt: string;
}

export interface CreateCustomFieldRequest {
  entityType: CustomFieldEntity;
  label: string;
  key?: string;
  fieldType?: CustomFieldType;
  options?: string[];
  required?: boolean;
  position?: number;
  isActive?: boolean;
}

export interface UpdateCustomFieldRequest {
  label?: string;
  fieldType?: CustomFieldType;
  options?: string[];
  required?: boolean;
  position?: number;
  isActive?: boolean;
}

export interface DealSummaryDto {
  id: string;
  title: string;
}

export interface ActivityImageDto {
  id: string;
  fileName: string;
  mimeType: string;
  sizeBytes: number;
  createdAt: string;
}

export interface ActivityDto {
  id: string;
  type: ActivityType;
  status: ActivityStatus;
  priority: ActivityPriority;
  title: string;
  description: string | null;
  /** عکس‌های یادداشت؛ فقط در جزئیات فعالیت پر می‌شود */
  images?: ActivityImageDto[];
  dueAt: string | null;
  durationMinutes: number | null;
  reminderAt: string | null;
  reminderNotifyApp: boolean;
  reminderNotifySms: boolean;
  /** زمان ارسال یادآور (اگر ارسال شده باشد) */
  reminderSentAt: string | null;
  completedAt: string | null;
  /** manual یا didar؛ برای جدا کردن سابقهٔ قبلی */
  importSource?: string;
  promotedFromPriorAt?: string | null;
  tags: string[];
  person: PersonSummaryDto | null;
  company: CompanySummaryDto | null;
  deal: DealSummaryDto | null;
  /** لید مرتبط (مثلاً فعالیت ساخته‌شده از فرم) */
  lead?: { id: string; title: string } | null;
  /** مسئول اصلی (اولین مسئول) — سازگاری با فیلترها و یادآور */
  assignee: UserSummaryDto | null;
  /** همه مسئولان انجام فعالیت */
  assignees: UserSummaryDto[];
  createdBy: UserSummaryDto | null;
  /** گروه مؤثر فعالیت (گروه پیش‌فرض اگر گروهی انتخاب نشده باشد) */
  boardId?: string | null;
  /** مرحلهٔ مؤثر (ستون کانبان) */
  stageId?: string | null;
  /** نوع مؤثر (سفارشی یا نوع اصلیِ همان type) */
  typeDef?: ActivityTypeSummaryDto | null;
  /** مقادیر فیلدهای اختصاصی نوع */
  fields?: ActivityFieldValues;
  /** کاربران شرکت‌کننده (از فیلدهای شرکت‌کنندگان) */
  participantIds?: string[];
  /** نام کاربران شرکت‌کننده — فقط در جزئیات فعالیت */
  participantUsers?: UserSummaryDto[];
  createdAt: string;
  updatedAt: string;
}

export interface CreateActivityRequest {
  title: string;
  /** گروه فعالیت؛ خالی = گروه پیش‌فرض. اگر stageId بیاید، گروه از همان مرحله گرفته می‌شود */
  boardId?: string | null;
  /** مرحلهٔ اولیه؛ وضعیت فعالیت از نوع مرحله گرفته می‌شود */
  stageId?: string | null;
  type?: ActivityType;
  /** نوع سفارشی؛ type از نوع پایهٔ آن گرفته می‌شود */
  typeDefId?: string | null;
  fields?: ActivityFieldValues;
  priority?: ActivityPriority;
  description?: string;
  dueAt?: string | null;
  durationMinutes?: number | null;
  reminderAt?: string | null;
  reminderNotifyApp?: boolean;
  reminderNotifySms?: boolean;
  tags?: string[];
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  /** سازگاری — اگر assigneeIds نباشد از این استفاده می‌شود */
  assigneeId?: string | null;
  /** چند مسئول؛ اولی به‌عنوان assigneeId ذخیره می‌شود */
  assigneeIds?: string[];
}

export interface UpdateActivityRequest {
  title?: string;
  /** انتقال به گروه دیگر؛ فعالیت به ستون اولِ هم‌وضعیت آن گروه می‌رود */
  boardId?: string | null;
  type?: ActivityType;
  typeDefId?: string | null;
  fields?: ActivityFieldValues;
  status?: ActivityStatus;
  priority?: ActivityPriority;
  description?: string | null;
  dueAt?: string | null;
  durationMinutes?: number | null;
  reminderAt?: string | null;
  reminderNotifyApp?: boolean;
  reminderNotifySms?: boolean;
  tags?: string[];
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  assigneeId?: string | null;
  assigneeIds?: string[];
}

export interface ActivitySummaryDto {
  today: ActivityDto[];
  overdue: ActivityDto[];
  upcoming: ActivityDto[];
  todayCount: number;
  overdueCount: number;
}

export type NoteType =
  | "general"
  | "call_result"
  | "meeting"
  | "important"
  | "warning"
  | "next_action"
  | "follow_up"
  | "idea"
  | "suggestion"
  | "personal";

export interface NoteAttachmentDto {
  id: string;
  fileName: string;
  mimeType: string;
  sizeBytes: number;
  createdAt: string;
}

export interface NoteChecklistItemDto {
  id: string;
  text: string;
  done: boolean;
}

export interface NoteDto {
  id: string;
  title: string | null;
  body: string;
  noteType: NoteType | string;
  /** team = تیمی | personal = فقط نویسنده */
  visibility: NoteVisibility;
  pinned: boolean;
  color: string | null;
  tags: string[];
  reminderAt: string | null;
  checklist: NoteChecklistItemDto[];
  locationText: string | null;
  analyzeEnabled: boolean;
  customFields: Record<string, unknown>;
  person: PersonSummaryDto | null;
  company: CompanySummaryDto | null;
  deal: DealSummaryDto | null;
  activity: { id: string; title: string } | null;
  author: UserSummaryDto | null;
  attachments: NoteAttachmentDto[];
  /** تعداد نسخه‌های قبلی (برای نمایش دکمه تاریخچه) */
  revisionCount?: number;
  createdAt: string;
  updatedAt: string;
}

export type NoteVisibility = "team" | "personal";

export const NOTE_VISIBILITIES: NoteVisibility[] = ["team", "personal"];

export const NOTE_VISIBILITY_LABELS: Record<NoteVisibility, string> = {
  team: "تیمی",
  personal: "شخصی (فقط من)",
};

export type NoteCategoryTone =
  | "general"
  | "follow_up"
  | "idea"
  | "suggestion"
  | "meeting"
  | "personal";

export interface NoteCategoryDto {
  id: string;
  key: string;
  label: string;
  tone: NoteCategoryTone | string;
  position: number;
  isActive: boolean;
  showInBar: boolean;
  isSystem: boolean;
}

export interface CreateNoteCategoryRequest {
  label: string;
  tone?: NoteCategoryTone | string;
  showInBar?: boolean;
}

export interface UpdateNoteCategoryRequest {
  label?: string;
  tone?: NoteCategoryTone | string;
  showInBar?: boolean;
  isActive?: boolean;
  position?: number;
}

export interface ReorderNoteCategoriesRequest {
  ids: string[];
}

export interface NoteRevisionDto {
  id: string;
  title: string | null;
  body: string;
  noteType: string;
  visibility: NoteVisibility;
  tags: string[];
  checklist: NoteChecklistItemDto[];
  editor: UserSummaryDto | null;
  createdAt: string;
}

export interface CreateNoteRequest {
  title?: string;
  body: string;
  noteType?: NoteType | string;
  visibility?: NoteVisibility;
  pinned?: boolean;
  color?: string;
  tags?: string[];
  reminderAt?: string | null;
  checklist?: NoteChecklistItemDto[];
  locationText?: string | null;
  analyzeEnabled?: boolean;
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  activityId?: string | null;
  customFields?: Record<string, unknown>;
}

export interface UpdateNoteRequest {
  title?: string | null;
  body?: string;
  noteType?: NoteType | string;
  visibility?: NoteVisibility;
  pinned?: boolean;
  color?: string | null;
  tags?: string[];
  reminderAt?: string | null;
  checklist?: NoteChecklistItemDto[];
  locationText?: string | null;
  analyzeEnabled?: boolean;
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  activityId?: string | null;
  customFields?: Record<string, unknown>;
}

export type NoteAiSuggestionStatus =
  | 'pending'
  | 'applied'
  | 'dismissed'
  | 'failed';

export type MemorySourceType = 'note' | 'manual';

export interface NoteAiNextActionDto {
  title: string;
  description?: string;
  dueAt?: string | null;
}

export interface NoteAiMemoryExtractDto {
  content: string;
  category?: string;
}

export interface NoteAiPayloadDto {
  nextAction: NoteAiNextActionDto | null;
  memoryItems: NoteAiMemoryExtractDto[];
  summary?: string;
}

export interface NoteAiSuggestionDto {
  id: string;
  noteId: string;
  status: NoteAiSuggestionStatus;
  payload: NoteAiPayloadDto | null;
  errorMessage: string | null;
  analyzedAt: string | null;
  createdAt: string;
  updatedAt: string;
}

export interface ApplyNoteAiSuggestionRequest {
  applyNextAction?: boolean;
  memoryIndices?: number[];
  nextAction?: NoteAiNextActionDto;
  memoryItems?: Array<{ index: number; content: string }>;
}

export type AskMentoSourceType = 'person' | 'note' | 'activity' | 'deal' | 'memory';

export interface AskMentoSourceDto {
  type: AskMentoSourceType;
  id: string;
  label: string;
}

export interface AskMentoRequest {
  question: string;
  personId?: string;
  /** زمینهٔ اختیاری گفتگو برای پاسخ مرتبط‌تر داخل چت */
  chatContext?: string;
}

export interface AskMentoResponse {
  answer: string;
  sources: AskMentoSourceDto[];
}

export type VoiceCommandIntent = 'create_person' | 'create_activity' | 'none';

export interface VoicePersonDraft {
  firstName: string;
  lastName: string;
  mobile: string;
  phone: string;
  email: string;
  website: string;
  referrer: string;
  position: string;
  notes: string;
}

export interface VoiceActivityDraft {
  title: string;
  type: ActivityType;
  description: string;
  dueAt: string | null;
  personName: string;
  personId: string | null;
}

export interface VoiceCommandDraft {
  intent: VoiceCommandIntent;
  summary: string;
  missing: string[];
  canConfirm: boolean;
  person: VoicePersonDraft | null;
  activity: VoiceActivityDraft | null;
}

export interface PersonAiSummaryDto {
  text: string;
  cta: string;
  ctaKind: 'call' | 'activity';
}

export interface MemoryItemDto {
  id: string;
  personId: string;
  content: string;
  sourceType: MemorySourceType;
  sourceId: string | null;
  confirmedBy: UserSummaryDto | null;
  createdAt: string;
  updatedAt: string;
}

export interface CreateMemoryItemRequest {
  personId: string;
  content: string;
}

export interface UpdateMemoryItemRequest {
  content: string;
}

export interface ImportContactsResult {
  created: number;
  skipped: number;
  errors: Array<{ row: number; message: string }>;
  boardId?: string;
  boards?: string[];
  /** جلسه چندمرحله‌ای برای فایل‌های بزرگ */
  sessionId?: string;
  /** تعداد کل ردیف‌های داده‌ای فایل */
  total?: number;
  /** تا این آفست پردازش شده */
  processed?: number;
  /** مرحله بعدی وجود دارد */
  hasMore?: boolean;
  nextOffset?: number;
  /** وضعیت آماده‌سازی ناهمگام فایل بزرگ */
  status?: "parsing" | "ready" | "error";
  parsed?: number;
}

export interface ExcelImportPrepareStatus {
  sessionId: string;
  status: "parsing" | "ready" | "error";
  total: number;
  parsed: number;
  error?: string;
  hasMore?: boolean;
  nextOffset?: number;
}

export interface ExcelFieldOption {
  key: string;
  label: string;
  required?: boolean;
}

export interface ExcelColumnPreview {
  header: string;
  index: number;
  samples: string[];
}

export interface ExcelPreviewResult {
  columns: ExcelColumnPreview[];
  fields: ExcelFieldOption[];
  suggested: Record<string, string>;
  needsMapping: boolean;
  /** تعداد ردیف‌های غیرخالی (بدون هدر) */
  rowCount: number;
  /** پیشنهاد ایمپورت چندمرحله‌ای */
  largeFile?: boolean;
}

export interface ProductDto {
  id: string;
  kind: "product" | "service";
  name: string;
  sku: string | null;
  description: string | null;
  category: string | null;
  unit: string | null;
  stockQty: number | null;
  brand: string | null;
  model: string | null;
  country: string | null;
  tags: string[];
  unitPrice: number | null;
  currency: string;
  isActive: boolean;
  createdAt: string;
  updatedAt: string;
}

export interface CreateProductRequest {
  kind?: "product" | "service";
  name: string;
  sku?: string;
  description?: string;
  category?: string;
  unit?: string;
  stockQty?: number | null;
  brand?: string;
  model?: string;
  country?: string;
  tags?: string[];
  unitPrice?: number | null;
  currency?: string;
  isActive?: boolean;
}

export interface UpdateProductRequest {
  kind?: "product" | "service";
  name?: string;
  sku?: string | null;
  description?: string | null;
  category?: string | null;
  unit?: string | null;
  stockQty?: number | null;
  brand?: string | null;
  model?: string | null;
  country?: string | null;
  tags?: string[];
  unitPrice?: number | null;
  currency?: string;
  isActive?: boolean;
}

export type StockMovementType =
  | "opening"
  | "purchase"
  | "sale"
  | "credit"
  | "adjustment";

export interface InventoryStockRowDto {
  productId: string;
  name: string;
  sku: string | null;
  unit: string | null;
  kind: "product" | "service";
  stockQty: number;
  currency: string;
  unitPrice: number | null;
}

export interface StockMovementDto {
  id: string;
  productId: string;
  productName: string;
  type: StockMovementType;
  quantity: number;
  note: string | null;
  invoiceId: string | null;
  occurredAt: string;
}

export interface InventorySummaryDto {
  enabled: boolean;
  warehouseName: string | null;
  products: InventoryStockRowDto[];
  cashTotal: number;
  receivablesTotal: number;
  currency: string;
}

export interface CreateStockMovementRequest {
  productId: string;
  type: "purchase" | "adjustment";
  quantity: number;
  note?: string;
}

export interface PartyBalanceDto {
  enabled: boolean;
  personId: string;
  openingAmount: number;
  invoicedAmount: number;
  paidAmount: number;
  balance: number;
  currency: string;
}

export interface UpdatePartyOpeningRequest {
  amount: number;
  note?: string;
}

export interface DealLineItemDto {
  id: string;
  productId: string | null;
  name: string;
  quantity: number;
  unitPrice: number;
  currency: string;
  position: number;
  lineTotal: number;
}

export interface DealLineItemInput {
  productId?: string | null;
  name: string;
  quantity: number;
  unitPrice: number;
  currency?: string;
}

export type NotificationType =
  | "activity_assigned"
  | "activity_overdue"
  | "activity_reminder"
  | "deal_moved"
  | "note_reminder"
  | "cheque_due"
  | "ticket_assigned"
  | "automation"
  | "routine_task_reminder"
  | "routine_task_overdue"
  | "routine_day_summary"
  | "routine_task_assigned"
  | "system";

export interface NotificationDto {
  id: string;
  type: NotificationType | string;
  title: string;
  body: string | null;
  link: string | null;
  entityType: string | null;
  entityId: string | null;
  readAt: string | null;
  createdAt: string;
}

export interface NotificationsListDto {
  items: NotificationDto[];
  unreadCount: number;
}

export const LEAD_FORM_FIELD_TYPES = [
  "text",
  "textarea",
  "email",
  "phone",
  "select",
  "radio",
  "checkbox",
  "date",
  "number",
  "file",
  "rating",
  "heading",
] as const;
export type LeadFormFieldType = (typeof LEAD_FORM_FIELD_TYPES)[number];

export type LeadFormMapTo =
  | "person.firstName"
  | "person.lastName"
  | "person.fullName"
  | "person.email"
  | "person.mobile"
  | "person.phone"
  | "person.position"
  | "deal.title"
  | "deal.notes"
  | "lead.title"
  | "lead.contactName"
  | "lead.mobile"
  | "lead.phone"
  | "lead.city"
  | "lead.region"
  | "lead.trade"
  | "lead.notes"
  | "lead.source"
  | "lead.gender"
  | "person.gender"
  | "notes"
  | "custom";

export type LeadFormDuplicateMode = "skip" | "update" | "activity";

export interface LeadFormFieldDto {
  id: string;
  key: string;
  label: string;
  fieldType: LeadFormFieldType | string;
  required: boolean;
  mapTo: LeadFormMapTo | string;
  position: number;
  placeholder: string | null;
  options: string[];
}

export interface LeadFormDto {
  id: string;
  name: string;
  description: string | null;
  publicToken: string;
  isActive: boolean;
  createLead: boolean;
  createPerson: boolean;
  createDeal: boolean;
  pipelineId: string | null;
  leadStageId: string | null;
  duplicateMode: LeadFormDuplicateMode | string;
  source: string | null;
  thankYouMessage: string | null;
  redirectUrl: string | null;
  assigneeIds: string[];
  submitLabel: string;
  submitColor: string;
  hasCover: boolean;
  fields: LeadFormFieldDto[];
  submissionCount?: number;
  viewCount: number;
  startCount: number;
  submitCount: number;
  leadCreateCount: number;
  duplicateCount: number;
  publicPath: string;
  createdAt: string;
  updatedAt: string;
}

export interface LeadFormFieldInput {
  key?: string;
  label: string;
  fieldType: LeadFormFieldType | string;
  required?: boolean;
  mapTo: LeadFormMapTo | string;
  position?: number;
  placeholder?: string | null;
  options?: string[];
}

export interface CreateLeadFormRequest {
  name: string;
  description?: string | null;
  createLead?: boolean;
  createPerson?: boolean;
  createDeal?: boolean;
  pipelineId?: string | null;
  leadStageId?: string | null;
  duplicateMode?: LeadFormDuplicateMode | string;
  source?: string | null;
  thankYouMessage?: string | null;
  redirectUrl?: string | null;
  assigneeIds?: string[];
  submitLabel?: string;
  submitColor?: string;
  fields?: LeadFormFieldInput[];
}

export interface UpdateLeadFormRequest {
  name?: string;
  description?: string | null;
  isActive?: boolean;
  createLead?: boolean;
  createPerson?: boolean;
  createDeal?: boolean;
  pipelineId?: string | null;
  leadStageId?: string | null;
  duplicateMode?: LeadFormDuplicateMode | string;
  source?: string | null;
  thankYouMessage?: string | null;
  redirectUrl?: string | null;
  assigneeIds?: string[];
  submitLabel?: string;
  submitColor?: string;
  fields?: LeadFormFieldInput[];
}

export interface PublicLeadFormDto {
  name: string;
  description: string | null;
  thankYouMessage: string | null;
  redirectUrl: string | null;
  submitLabel: string;
  submitColor: string;
  hasCover: boolean;
  coverPath: string | null;
  fields: Array<{
    key: string;
    label: string;
    fieldType: LeadFormFieldType | string;
    required: boolean;
    placeholder: string | null;
    options: string[];
  }>;
}

export interface LeadFormSubmissionDto {
  id: string;
  values: Record<string, string>;
  personId: string | null;
  leadId: string | null;
  status: string;
  utm: Record<string, string> | null;
  createdAt: string;
}

export interface LeadFormUtmDto {
  source?: string;
  medium?: string;
  campaign?: string;
  term?: string;
  content?: string;
  landingPage?: string;
  referrer?: string;
}

export interface SubmitLeadFormRequest {
  values: Record<string, string>;
  utm?: LeadFormUtmDto;
  pageUrl?: string;
  referrer?: string;
  /** honeypot — must be empty */
  website?: string;
}

export interface SubmitLeadFormResponse {
  ok: true;
  thankYouMessage: string | null;
  redirectUrl: string | null;
  outcome?: "created" | "updated" | "duplicate_skipped";
  leadId?: string | null;
  duplicate?: boolean;
  message?: string | null;
}

export type LeadFormPublicEvent = "view" | "start";

export type QuoteStatus =
  | "draft"
  | "sent"
  | "accepted"
  | "rejected"
  | "expired";

export interface QuoteLineItemDto {
  id: string;
  productId: string | null;
  name: string;
  quantity: number;
  unitPrice: number;
  currency: string;
  position: number;
  lineTotal: number;
}

export interface QuoteDto {
  id: string;
  number: string;
  title: string;
  status: QuoteStatus | string;
  currency: string;
  notes: string | null;
  discountAmount?: number;
  taxPercent?: number;
  issuedAt?: string | null;
  validUntil: string | null;
  totalAmount: number;
  subtotal: number;
  taxAmount: number;
  payableAmount: number;
  person: PersonSummaryDto | null;
  company: CompanySummaryDto | null;
  deal: DealSummaryDto | null;
  owner: UserSummaryDto | null;
  lineItems: QuoteLineItemDto[];
  createdAt: string;
  updatedAt: string;
}

export interface CreateQuoteRequest {
  title: string;
  status?: QuoteStatus | string;
  currency?: string;
  notes?: string;
  discountAmount?: number;
  taxPercent?: number;
  issuedAt?: string | null;
  validityDays?: number;
  validUntil?: string | null;
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  fromDealId?: string | null;
  lineItems?: DealLineItemInput[];
}

export interface UpdateQuoteRequest {
  title?: string;
  status?: QuoteStatus | string;
  currency?: string;
  notes?: string | null;
  discountAmount?: number;
  taxPercent?: number;
  issuedAt?: string | null;
  validUntil?: string | null;
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  lineItems?: DealLineItemInput[];
}

export type InvoiceStatus =
  | "draft"
  | "issued"
  | "partially_paid"
  | "paid"
  | "canceled";

export type PaymentMethod =
  | "cash"
  | "transfer"
  | "card"
  | "check"
  | "other";

export type InstallmentStatus = "pending" | "paid" | "canceled";

export interface InvoiceLineItemDto {
  id: string;
  productId: string | null;
  name: string;
  quantity: number;
  unitPrice: number;
  currency: string;
  position: number;
  lineTotal: number;
}

export type ChequeStatus = "pending" | "cleared" | "bounced";
export type ChequeDirection = "in" | "out";

export interface ChequeDto {
  id: string;
  paymentId: string | null;
  invoiceId: string | null;
  invoiceNumber: string | null;
  invoiceTitle: string | null;
  personId: string | null;
  personName: string | null;
  amount: number;
  currency: string;
  number: string;
  bank: string;
  dueDate: string;
  status: ChequeStatus | string;
  direction: ChequeDirection | string;
  notes: string | null;
  paidAt: string;
  createdAt: string;
  updatedAt: string;
}

export interface ChequeInput {
  number: string;
  bank: string;
  dueDate: string;
  status?: ChequeStatus | string;
  notes?: string;
}

export interface CreateChequeRequest {
  personId: string;
  amount: number;
  currency?: string;
  number: string;
  bank: string;
  dueDate: string;
  status?: ChequeStatus | string;
  direction?: ChequeDirection | string;
  notes?: string;
  financialAccountId?: string | null;
}

export interface UpdateChequeRequest {
  number?: string;
  bank?: string;
  dueDate?: string;
  status?: ChequeStatus | string;
  notes?: string | null;
  financialAccountId?: string | null;
}

export interface PaymentDto {
  id: string;
  amount: number;
  currency: string;
  method: PaymentMethod | string;
  paidAt: string;
  notes: string | null;
  installmentId: string | null;
  cheque?: ChequeDto | null;
  createdAt: string;
}

export interface CommissionEntryDto {
  id: string;
  userId: string;
  userName: string;
  invoiceId: string;
  invoiceNumber: string;
  invoiceTitle: string;
  percent: number;
  amount: number;
  currency: string;
  status: "posted" | "void" | string;
  createdAt: string;
}

export interface InvoiceInstallmentDto {
  id: string;
  position: number;
  dueDate: string;
  amount: number;
  currency: string;
  status: InstallmentStatus | string;
  paidAt: string | null;
  paymentId: string | null;
}

export interface InvoiceDto {
  id: string;
  number: string;
  title: string;
  status: InvoiceStatus | string;
  kind?: "invoice" | "credit";
  currency: string;
  notes: string | null;
  discountAmount?: number;
  taxPercent?: number;
  issuedAt: string | null;
  dueDate: string | null;
  totalAmount: number;
  subtotal: number;
  taxAmount: number;
  payableAmount: number;
  paidAmount: number;
  remainingAmount: number;
  person: PersonSummaryDto | null;
  company: CompanySummaryDto | null;
  deal: DealSummaryDto | null;
  quote: { id: string; number: string; title: string } | null;
  owner: UserSummaryDto | null;
  lineItems: InvoiceLineItemDto[];
  payments: PaymentDto[];
  installments: InvoiceInstallmentDto[];
  commissionPercent?: number | null;
  commissionFixedAmount?: number | null;
  commission?: {
    percent: number;
    amount: number;
    status: string;
  } | null;
  createdAt: string;
  updatedAt: string;
}

export interface InvoiceInstallmentInput {
  dueDate: string;
  amount: number;
  currency?: string;
}

export interface CreateInvoiceRequest {
  title: string;
  status?: InvoiceStatus | string;
  kind?: "invoice" | "credit";
  currency?: string;
  notes?: string;
  discountAmount?: number;
  taxPercent?: number;
  issuedAt?: string | null;
  dueDate?: string | null;
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  quoteId?: string | null;
  fromDealId?: string | null;
  fromQuoteId?: string | null;
  lineItems?: DealLineItemInput[];
  installments?: InvoiceInstallmentInput[];
  commissionPercent?: number | null;
  commissionFixedAmount?: number | null;
}

export interface UpdateInvoiceRequest {
  title?: string;
  status?: InvoiceStatus | string;
  kind?: "invoice" | "credit";
  currency?: string;
  notes?: string | null;
  discountAmount?: number;
  taxPercent?: number;
  issuedAt?: string | null;
  dueDate?: string | null;
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  quoteId?: string | null;
  lineItems?: DealLineItemInput[];
  installments?: InvoiceInstallmentInput[];
  commissionPercent?: number | null;
  commissionFixedAmount?: number | null;
}

export interface CreatePaymentRequest {
  amount: number;
  currency?: string;
  method?: PaymentMethod | string;
  paidAt?: string;
  notes?: string;
  installmentId?: string | null;
  /** اگر پر باشد، پرداخت غیرچکی یا چک وصول‌شده در این حساب صندوق می‌نشیند */
  financialAccountId?: string | null;
  cheque?: ChequeInput;
}

export type SalesGoalType =
  | "sales"
  | "customer"
  | "revenue"
  | "deal"
  | "activity"
  | "quality";

export type SalesGoalStatus = "in_progress" | "completed" | "needs_attention";

export interface SalesGoalDto {
  id: string;
  title: string;
  type: SalesGoalType | string;
  periodStart: string;
  periodEnd: string;
  targetAmount: number;
  forecastAmount: number | null;
  probability: number | null;
  currency: string;
  notes: string | null;
  user: UserSummaryDto | null;
  currentAmount: number;
  progressPercent: number;
  status: SalesGoalStatus;
  createdAt: string;
  updatedAt: string;
}

export interface CreateSalesGoalRequest {
  title: string;
  periodStart: string;
  periodEnd: string;
  targetAmount: number;
  type?: SalesGoalType | string;
  forecastAmount?: number | null;
  /** 0-100 */
  probability?: number | null;
  currency?: string;
  notes?: string;
  /** فقط مالک/مدیر؛ در غیر این صورت هدف برای خود کاربر */
  userId?: string | null;
}

export interface UpdateSalesGoalRequest {
  title?: string;
  periodStart?: string;
  periodEnd?: string;
  targetAmount?: number;
  type?: SalesGoalType | string;
  forecastAmount?: number | null;
  /** 0-100 */
  probability?: number | null;
  currency?: string;
  notes?: string | null;
  userId?: string | null;
}

export interface SalesForecastKpiDto {
  key: "sales" | "customer" | "deal" | "forecast";
  label: string;
  current: number;
  target: number;
  percent: number;
  unit: "money" | "count";
}

export interface SalesForecastDto {
  periodStart: string;
  periodEnd: string;
  currency: string;
  /** مجموع اهداف هم‌پوشان با بازه */
  targetAmount: number;
  /** معاملات برنده‌شده در بازه */
  wonAmount: number;
  /** معاملات باز فعلی */
  openPipelineAmount: number;
  /** پیش‌بینی: تحقق + معاملات باز × میانگین احتمال */
  forecastAmount: number;
  progressPercent: number | null;
  openDealsCount: number;
  wonDealsCount: number;
  goals: SalesGoalDto[];
  kpis: SalesForecastKpiDto[];
  newCustomersCount: number;
  /** معاملات ایجادشده در بازه */
  newDealsCount: number;
}

export type TicketStatus =
  | "open"
  | "in_progress"
  | "waiting"
  | "resolved"
  | "closed";

export type TicketPriority = "low" | "normal" | "high" | "urgent";

export interface TicketMessageDto {
  id: string;
  body: string;
  isInternal: boolean;
  author: UserSummaryDto | null;
  createdAt: string;
}

export interface TicketDto {
  id: string;
  number: string;
  subject: string;
  description: string | null;
  status: TicketStatus | string;
  priority: TicketPriority | string;
  person: PersonSummaryDto | null;
  company: CompanySummaryDto | null;
  deal: DealSummaryDto | null;
  assignee: UserSummaryDto | null;
  reporter: UserSummaryDto | null;
  resolvedAt: string | null;
  slaDueAt: string | null;
  firstRespondedAt: string | null;
  slaBreached: boolean;
  csatScore: number | null;
  csatComment: string | null;
  csatAt: string | null;
  messages: TicketMessageDto[];
  createdAt: string;
  updatedAt: string;
}

export interface CreateTicketRequest {
  subject: string;
  description?: string;
  status?: TicketStatus | string;
  priority?: TicketPriority | string;
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  assigneeId?: string | null;
}

export interface UpdateTicketRequest {
  subject?: string;
  description?: string | null;
  status?: TicketStatus | string;
  priority?: TicketPriority | string;
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  assigneeId?: string | null;
  csatScore?: number | null;
  csatComment?: string | null;
}

export interface CreateTicketMessageRequest {
  body: string;
  isInternal?: boolean;
}

export interface FaqArticleDto {
  id: string;
  question: string;
  answer: string;
  category: string | null;
  isPublished: boolean;
  position: number;
  createdAt: string;
  updatedAt: string;
}

export interface CreateFaqArticleRequest {
  question: string;
  answer: string;
  category?: string;
  isPublished?: boolean;
  position?: number;
}

export interface UpdateFaqArticleRequest {
  question?: string;
  answer?: string;
  category?: string | null;
  isPublished?: boolean;
  position?: number;
}

/** ساعات مهلت پاسخ اول بر اساس اولویت */
export const TICKET_SLA_HOURS: Record<TicketPriority, number> = {
  urgent: 4,
  high: 8,
  normal: 24,
  low: 48,
};

/* ——— پرتال مشتری (OTP) ——— */

export interface PortalOrgInfoDto {
  name: string;
  slug: string;
}

export interface PortalRequestOtpRequest {
  mobile: string;
}

export interface PortalRequestOtpResponse {
  ok: true;
  /** فقط در حالت توسعه / دمو وقتی SMS واقعی وصل نیست */
  devCode?: string;
  expiresInSeconds: number;
}

export interface PortalVerifyOtpRequest {
  mobile: string;
  code: string;
}

export interface PortalPersonDto {
  id: string;
  fullName: string;
  mobile: string | null;
}

export interface PortalLoginResponse {
  accessToken: string;
  person: PortalPersonDto;
  organization: PortalOrgInfoDto;
}

export interface PortalCreateTicketRequest {
  subject: string;
  description?: string;
  priority?: TicketPriority | string;
}

export interface PortalCreateMessageRequest {
  body: string;
}

export interface PortalCsatRequest {
  csatScore: number;
  csatComment?: string | null;
}

export interface PortalTicketDto {
  id: string;
  number: string;
  subject: string;
  description: string | null;
  status: TicketStatus | string;
  priority: TicketPriority | string;
  resolvedAt: string | null;
  csatScore: number | null;
  csatComment: string | null;
  messages: Array<{
    id: string;
    body: string;
    createdAt: string;
    fromStaff: boolean;
  }>;
  createdAt: string;
  updatedAt: string;
}

/* ——— گزارشات و داشبورد ——— */

export interface ReportsKpiDto {
  key: string;
  label: string;
  value: number;
  format: "money" | "number";
  changePercent: number | null;
  changeLabel: string;
}

export interface ReportsSeriesPointDto {
  key: string;
  label: string;
  value: number;
}

export interface ReportsSliceDto {
  label: string;
  count: number;
  percent: number;
  amount?: number;
}

export interface ReportsTopProductDto {
  name: string;
  quantity: number;
  amount: number;
}

export interface ReportsTeamRowDto {
  userId: string;
  fullName: string;
  wonAmount: number;
  wonCount: number;
  activitiesDone: number;
}

/** گونه‌های drill-down گزارش عمیق (فاز ۱ BI) */
export type ReportsDrillKind =
  | "stage_open"
  | "team_won"
  | "period_won"
  | "period_lost"
  | "source"
  | "lost_reason";

export const REPORTS_DRILL_KINDS: ReportsDrillKind[] = [
  "stage_open",
  "team_won",
  "period_won",
  "period_lost",
  "source",
  "lost_reason",
];

export interface ReportsFunnelStageDto {
  stageId: string;
  stageName: string;
  pipelineId: string;
  pipelineName: string;
  count: number;
  amount: number;
  /** درصد تبدیل نسبت به مرحله قبل همان مسیر فروش؛ null برای اولین مرحله */
  conversionFromPrevPercent: number | null;
  /** سهم از کل معاملات باز همان مسیر فروش */
  shareOfPipelinePercent: number;
}

/** یک ردیف نرخ تبدیل (ورودی → موفق) مثل دیدار */
export interface ReportsConversionRateRowDto {
  key: string;
  label: string;
  incomingCount: number;
  wonCount: number;
  /** درصد؛ اگر ورودی صفر باشد ۰ */
  conversionPercent: number;
}

/**
 * نرخ تبدیل به سبک دیدار:
 * از معاملات تازه‌ساخته‌شده در بازه، چند درصد الان برنده شده‌اند.
 */
export interface ReportsConversionRateDto {
  incomingCount: number;
  wonCount: number;
  conversionPercent: number;
  previousIncomingCount: number;
  previousWonCount: number;
  previousConversionPercent: number;
  changePercent: number | null;
  byTime: ReportsConversionRateRowDto[];
  byUser: ReportsConversionRateRowDto[];
  bySource: ReportsConversionRateRowDto[];
}

export interface ReportsPeriodCompareRowDto {
  key: string;
  label: string;
  format: "money" | "number" | "percent";
  current: number;
  previous: number;
  changePercent: number | null;
  /** اگر قابل کلیک برای لیست پرونده باشد */
  drillKind?: ReportsDrillKind;
}

export interface ReportsDrillItemDto {
  id: string;
  title: string;
  status: string;
  statusLabel: string;
  amount: number;
  currency: string;
  ownerName: string | null;
  stageName: string | null;
  updatedAt: string;
  link: string;
}

export interface ReportsDrilldownDto {
  kind: ReportsDrillKind;
  title: string;
  from: string;
  to: string;
  total: number;
  items: ReportsDrillItemDto[];
}

export interface ReportsDashboardDto {
  from: string;
  to: string;
  currency: string;
  kpis: ReportsKpiDto[];
  salesTrend: ReportsSeriesPointDto[];
  monthlyComparison: ReportsSeriesPointDto[];
  customerGrowth: ReportsSeriesPointDto[];
  sources: ReportsSliceDto[];
  lostReasons: ReportsSliceDto[];
  salesByCategory: ReportsSliceDto[];
  topProducts: ReportsTopProductDto[];
  customerStatus: ReportsSliceDto[];
  activities: {
    open: number;
    done: number;
    overdue: number;
    byType: Array<{ type: string; label: string; count: number }>;
  };
  team: ReportsTeamRowDto[];
  insights: string[];
  sales: {
    openCount: number;
    wonCount: number;
    lostCount: number;
    openAmount: number;
    wonAmount: number;
    lostAmount: number;
    winRate: number;
  };
  funnel: ReportsFunnelStageDto[];
  /** نرخ تبدیل ورودی→موفق (سبک دیدار) */
  conversionRate: ReportsConversionRateDto;
  /** مقایسه صریح بازه فعلی با دوره قبل هم‌طول */
  periodCompare: ReportsPeriodCompareRowDto[];
  tickets: {
    open: number;
    resolved: number;
    closed: number;
    slaBreached: number;
    avgCsat: number | null;
    csatCount: number;
  };
  peopleCreated: number;
  invoiceCount: number;
  invoiceAmount: number;
}

export interface HomeDashboardKpiDto {
  key: string;
  label: string;
  value: number;
  changePercent: number | null;
  changeLabel: string;
}

export interface HomeDashboardAlertDto {
  key: string;
  tone: 'urgent' | 'warning' | 'success' | 'info';
  text: string;
  link?: string;
}

export interface HomeDashboardTrendPointDto {
  monthKey: string;
  monthLabel: string;
  amount: number;
}

export interface HomeDashboardSourceDto {
  label: string;
  count: number;
  percent: number;
}

export interface HomeDashboardTopCustomerDto {
  id: string;
  name: string;
  dealCount: number;
  rank: number;
}

export interface HomeDashboardDto {
  currency: string;
  kpis: HomeDashboardKpiDto[];
  alerts: HomeDashboardAlertDto[];
  salesTrend: HomeDashboardTrendPointDto[];
  sources: HomeDashboardSourceDto[];
  topCustomers: HomeDashboardTopCustomerDto[];
}

/** تابلوی پروژه / کارت */
export interface ProjectBoardStageDto {
  id: string;
  name: string;
  position: number;
}

export interface ProjectBoardDto {
  id: string;
  name: string;
  isDefault: boolean;
  stages: ProjectBoardStageDto[];
}

export interface ProjectCardDto {
  id: string;
  title: string;
  notes: string | null;
  position: number;
  boardId: string;
  stageId: string;
  tags: string[];
  person: PersonSummaryDto | null;
  company: CompanySummaryDto | null;
  deal: { id: string; title: string } | null;
  owner: UserSummaryDto | null;
  assignees: UserSummaryDto[];
  createdAt: string;
  updatedAt: string;
}

export interface ProjectBoardColumnDto extends ProjectBoardStageDto {
  cards: ProjectCardDto[];
}

export interface ProjectBoardBoardDto {
  board: ProjectBoardDto;
  stages: ProjectBoardColumnDto[];
}

export interface CreateProjectBoardRequest {
  name: string;
}

export interface CreateProjectCardRequest {
  title: string;
  boardId?: string;
  stageId?: string;
  notes?: string;
  tags?: string[];
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  ownerId?: string | null;
  assigneeIds?: string[];
}

export type UpdateProjectCardRequest = Partial<CreateProjectCardRequest>;

export interface MoveProjectCardRequest {
  stageId: string;
  position?: number;
}

/** باشگاه مشتریان */
export interface LoyaltyTierDto {
  id: string;
  name: string;
  minPoints: number;
  position: number;
  color: string | null;
  memberCount?: number;
}

export interface CreateLoyaltyTierRequest {
  name: string;
  minPoints: number;
  color?: string | null;
}

export type UpdateLoyaltyTierRequest = Partial<CreateLoyaltyTierRequest>;

export interface AdjustLoyaltyPointsRequest {
  delta: number;
  reason?: string;
}

export interface LoyaltyMemberDto {
  id: string;
  fullName: string;
  mobile: string | null;
  email: string | null;
  loyaltyPoints: number;
  loyaltyTier: LoyaltyTierSummaryDto | null;
  company: CompanySummaryDto | null;
  lastActivityAt: string | null;
}

export interface LoyaltyStatsDto {
  memberCount: number;
  memberDeltaPct: number | null;
  pointsIssued: number;
  pointsIssuedDeltaPct: number | null;
  rewardsUsed: number;
  rewardsUsedDeltaPct: number | null;
  retentionRate: number;
  retentionDeltaPct: number | null;
}

export interface LoyaltySettingsDto {
  enabled: boolean;
  welcomePoints: number;
  notifyOnAdjust: boolean;
}

export type UpdateLoyaltySettingsRequest = Partial<LoyaltySettingsDto>;

export interface LoyaltyRewardDto {
  id: string;
  name: string;
  description: string | null;
  pointsCost: number;
  isActive: boolean;
  position: number;
  color: string | null;
  redemptionCount?: number;
}

export interface CreateLoyaltyRewardRequest {
  name: string;
  description?: string | null;
  pointsCost: number;
  isActive?: boolean;
  color?: string | null;
}

export type UpdateLoyaltyRewardRequest = Partial<CreateLoyaltyRewardRequest>;

export interface LoyaltyLedgerDto {
  id: string;
  delta: number;
  reason: string | null;
  source: string;
  createdAt: string;
}

export interface BulkAdjustLoyaltyRequest {
  personIds: string[];
  delta: number;
  reason?: string;
}

export interface LoyaltyMessageRequest {
  personIds: string[];
  text: string;
}

export interface LoyaltyMessageResult {
  sent: number;
  skipped: number;
  failed: number;
}

export interface RedeemLoyaltyRewardRequest {
  personId: string;
}

/** اتوماسیون اگر/آنگاه */
export type AutomationTrigger =
  | "person_created"
  | "lead_submitted"
  | "deal_created"
  | "deal_stage_changed"
  | "deal_won"
  | "deal_lost"
  | "ticket_created"
  | "ticket_resolved"
  | "invoice_issued"
  | "invoice_paid"
  | "activity_done"
  | "sms_link_clicked";
export type AutomationAction =
  | "create_activity"
  | "create_notification"
  | "add_loyalty_points";

export const AUTOMATION_TRIGGER_LABELS: Record<AutomationTrigger, string> = {
  person_created: "مخاطب جدید ساخته شد",
  lead_submitted: "فرم سرنخ ارسال شد",
  deal_created: "معامله جدید ساخته شد",
  deal_stage_changed: "مرحله معامله عوض شد",
  deal_won: "معامله برنده شد",
  deal_lost: "معامله باخت",
  ticket_created: "تیکت جدید ساخته شد",
  ticket_resolved: "تیکت حل شد",
  invoice_issued: "فاکتور صادر شد",
  invoice_paid: "پرداخت روی فاکتور ثبت شد",
  activity_done: "فعالیت تمام شد",
  sms_link_clicked: "کلیک روی لینک پیامک",
};

export const AUTOMATION_ACTION_LABELS: Record<AutomationAction, string> = {
  create_activity: "ساخت فعالیت",
  create_notification: "ارسال اعلان",
  add_loyalty_points: "افزودن امتیاز باشگاه",
};

export const MAX_AUTOMATION_STEPS = 20;

export const AUTOMATION_ACTIONS = [
  "create_activity",
  "create_notification",
  "add_loyalty_points",
] as const satisfies readonly AutomationAction[];

export const AUTOMATION_TRIGGERS = [
  "person_created",
  "lead_submitted",
  "deal_created",
  "deal_stage_changed",
  "deal_won",
  "deal_lost",
  "ticket_created",
  "ticket_resolved",
  "invoice_issued",
  "invoice_paid",
  "activity_done",
  "sms_link_clicked",
] as const satisfies readonly AutomationTrigger[];

export const AUTOMATION_TRIGGER_GROUPS: {
  label: string;
  items: AutomationTrigger[];
}[] = [
  { label: "مخاطب", items: ["person_created", "lead_submitted"] },
  {
    label: "معامله",
    items: ["deal_created", "deal_stage_changed", "deal_won", "deal_lost"],
  },
  { label: "تیکت", items: ["ticket_created", "ticket_resolved"] },
  { label: "فعالیت", items: ["activity_done"] },
  { label: "مالی", items: ["invoice_issued", "invoice_paid"] },
  { label: "پیامک", items: ["sms_link_clicked"] },
];

export type AutomationStepKind = "action" | "condition";

export type AutomationConditionField =
  | "deal_amount"
  | "has_person"
  | "has_company"
  | "ticket_priority"
  | "form_field";

export type AutomationConditionOp =
  | "gte"
  | "lte"
  | "eq"
  | "neq"
  | "is_set"
  | "is_empty"
  | "contains"
  | "contains_any"
  | "not_contains";

/** stop: شرط ناموفق کل زنجیره را متوقف می‌کند — branches: هر شرط فقط عمل‌های بعدی خودش را تا شرط بعدی کنترل می‌کند */
export type AutomationChainMode = "stop" | "branches";

export type AutomationAssignMode =
  | "owner"
  | "user"
  | "team_round_robin"
  | "users_round_robin";

export const AUTOMATION_ASSIGN_MODE_LABELS: Record<AutomationAssignMode, string> = {
  owner: "مسئول پیش‌فرض (مسئول پرونده)",
  user: "کاربر مشخص",
  team_round_robin: "نوبتی بین اعضای یک تیم",
  users_round_robin: "نوبتی بین کاربران انتخابی",
};

export const AUTOMATION_CHAIN_MODE_LABELS: Record<AutomationChainMode, string> = {
  branches: "شاخه‌ای — هر شرط فقط عمل‌های بعد از خودش را کنترل می‌کند",
  stop: "توقف — شرط ناموفق کل زنجیره را متوقف می‌کند",
};

export type AutomationNotifyChannel = "app" | "sms" | "both";
export type AutomationNotifyTarget = "staff" | "person";

export const AUTOMATION_CONDITION_FIELD_LABELS: Record<
  AutomationConditionField,
  string
> = {
  deal_amount: "مبلغ معامله",
  has_person: "مخاطب دارد",
  has_company: "شرکت دارد",
  ticket_priority: "اولویت تیکت",
  form_field: "پاسخ فیلد فرم",
};

export const AUTOMATION_CONDITION_OP_LABELS: Record<
  AutomationConditionOp,
  string
> = {
  gte: "بزرگ‌تر یا مساوی",
  lte: "کوچک‌تر یا مساوی",
  eq: "مساوی",
  neq: "نامساوی",
  is_set: "دارد",
  is_empty: "ندارد",
  contains: "شامل",
  contains_any: "شامل یکی از",
  not_contains: "شامل نیست",
};

export const AUTOMATION_NOTIFY_CHANNEL_LABELS: Record<
  AutomationNotifyChannel,
  string
> = {
  app: "ناتیفیکیشن داخلی",
  sms: "پیامک",
  both: "هر دو",
};

export const AUTOMATION_NOTIFY_CHANNELS = [
  "app",
  "sms",
  "both",
] as const satisfies readonly AutomationNotifyChannel[];

export function isAutomationCondition(step: Pick<AutomationStep, "kind">): boolean {
  return step.kind === "condition";
}

export function firstAutomationAction(
  steps: AutomationStep[],
): AutomationAction | null {
  const step = steps.find((s) => !isAutomationCondition(s) && s.action);
  return step?.action ?? null;
}

export function conditionFieldsForTrigger(
  trigger: AutomationTrigger,
): AutomationConditionField[] {
  if (
    trigger === "deal_won" ||
    trigger === "deal_lost" ||
    trigger === "deal_created" ||
    trigger === "deal_stage_changed"
  ) {
    return ["deal_amount", "has_person", "has_company"];
  }
  if (trigger === "ticket_resolved" || trigger === "ticket_created") {
    return ["ticket_priority", "has_person", "has_company"];
  }
  if (trigger === "lead_submitted") {
    return ["form_field", "has_person", "has_company"];
  }
  return ["has_person", "has_company"];
}

export function conditionOpsForField(
  field: AutomationConditionField | undefined,
): AutomationConditionOp[] {
  if (field === "deal_amount") return ["gte", "lte", "eq", "neq"];
  if (field === "ticket_priority") return ["eq", "neq"];
  if (field === "form_field") {
    return ["contains", "contains_any", "not_contains", "eq", "neq", "is_set", "is_empty"];
  }
  return ["is_set", "is_empty"];
}

export interface AutomationStep {
  id: string;
  kind?: AutomationStepKind;
  action?: AutomationAction;
  title?: string;
  body?: string;
  assigneeId?: string | null;
  notifyUserId?: string | null;
  notifyChannel?: AutomationNotifyChannel;
  notifyTarget?: AutomationNotifyTarget;
  activityType?: "call" | "meeting" | "task" | "note";
  points?: number;
  conditionField?: AutomationConditionField;
  conditionOp?: AutomationConditionOp;
  conditionValue?: string | number;
  /** چند گزینهٔ فیلد فرم (چندانتخابی)؛ اگر پر باشد به‌جای conditionValue استفاده می‌شود */
  conditionValues?: string[];
  /** کلید فیلد فرم برای شرط form_field */
  conditionKey?: string | null;
  assignMode?: AutomationAssignMode;
  assigneeTeamId?: string | null;
  assigneeUserIds?: string[];
  /** موعد فعالیت نسبت به زمان اجرا (دقیقه)؛ ۰ یا خالی = همان لحظه */
  dueOffsetMinutes?: number | null;
  activityTypeDefId?: string | null;
}

export interface AutomationRuleConfig {
  title?: string;
  body?: string;
  assigneeId?: string | null;
  notifyUserId?: string | null;
  notifyChannel?: AutomationNotifyChannel;
  notifyTarget?: AutomationNotifyTarget;
  activityType?: "call" | "meeting" | "task" | "note";
  points?: number;
  assignMode?: AutomationAssignMode;
  assigneeTeamId?: string | null;
  assigneeUserIds?: string[];
  dueOffsetMinutes?: number | null;
  activityTypeDefId?: string | null;
  /** فیلتر اختیاری: فقط برای منبع خاص (مثلاً id کمپین SMS یا id فرم سرنخ) */
  sourceId?: string | null;
  /** نبودِ مقدار = stop (رفتار قدیمی) */
  chainMode?: AutomationChainMode;
  /** زنجیرهٔ اعمال؛ اگر خالی باشد همان action تکی استفاده می‌شود */
  steps?: AutomationStep[];
}

export interface AutomationRuleDto {
  id: string;
  name: string;
  isActive: boolean;
  trigger: AutomationTrigger;
  action: AutomationAction;
  config: AutomationRuleConfig;
  createdAt: string;
  updatedAt: string;
}

export interface CreateAutomationRuleRequest {
  name: string;
  trigger: AutomationTrigger;
  action: AutomationAction;
  isActive?: boolean;
  config?: AutomationRuleConfig;
}

export type UpdateAutomationRuleRequest = Partial<CreateAutomationRuleRequest>;

export function normalizeAutomationSteps(
  action: AutomationAction,
  config?: AutomationRuleConfig | null,
): AutomationStep[] {
  const cfg = config ?? {};
  if (Array.isArray(cfg.steps) && cfg.steps.length) {
    return cfg.steps
      .filter((s) => s && (s.kind === "condition" || s.action))
      .map((s, i) => ({
        id: s.id || `step-${i}`,
        kind: s.kind === "condition" ? "condition" : "action",
        action: s.action,
        title: s.title,
        body: s.body,
        assigneeId: s.assigneeId,
        notifyUserId: s.notifyUserId,
        notifyChannel: s.notifyChannel,
        notifyTarget: s.notifyTarget,
        activityType: s.activityType,
        points: s.points,
        conditionField: s.conditionField,
        conditionOp: s.conditionOp,
        conditionValue: s.conditionValue,
        conditionValues: Array.isArray(s.conditionValues)
          ? s.conditionValues.map((v) => String(v).trim()).filter(Boolean)
          : undefined,
        conditionKey: s.conditionKey,
        assignMode: s.assignMode,
        assigneeTeamId: s.assigneeTeamId,
        assigneeUserIds: Array.isArray(s.assigneeUserIds) ? s.assigneeUserIds : undefined,
        dueOffsetMinutes: s.dueOffsetMinutes,
        activityTypeDefId: s.activityTypeDefId,
      }));
  }
  return [
    {
      id: "step-0",
      kind: "action",
      action,
      title: cfg.title,
      body: cfg.body,
      assigneeId: cfg.assigneeId,
      notifyUserId: cfg.notifyUserId,
      notifyChannel: cfg.notifyChannel,
      notifyTarget: cfg.notifyTarget,
      activityType: cfg.activityType,
      points: cfg.points,
      assignMode: cfg.assignMode,
      assigneeTeamId: cfg.assigneeTeamId,
      assigneeUserIds: cfg.assigneeUserIds,
      dueOffsetMinutes: cfg.dueOffsetMinutes,
      activityTypeDefId: cfg.activityTypeDefId,
    },
  ];
}

export function packAutomationConfig(
  steps: AutomationStep[],
  extra: Pick<AutomationRuleConfig, "sourceId" | "chainMode"> = {},
): AutomationRuleConfig {
  const first =
    steps.find((s) => (s.kind ?? "action") !== "condition") ?? steps[0];
  return {
    steps,
    title: first?.title,
    body: first?.body,
    assigneeId: first?.assigneeId,
    notifyUserId: first?.notifyUserId,
    notifyChannel: first?.notifyChannel,
    notifyTarget: first?.notifyTarget,
    activityType: first?.activityType,
    points: first?.points,
    ...(extra.sourceId !== undefined ? { sourceId: extra.sourceId || null } : {}),
    ...(extra.chainMode ? { chainMode: extra.chainMode } : {}),
  };
}

export function automationStepToConfig(step: AutomationStep): AutomationRuleConfig {
  return {
    title: step.title,
    body: step.body,
    assigneeId: step.assigneeId,
    notifyUserId: step.notifyUserId,
    notifyChannel: step.notifyChannel,
    notifyTarget: step.notifyTarget,
    activityType: step.activityType,
    points: step.points,
    assignMode: step.assignMode,
    assigneeTeamId: step.assigneeTeamId,
    assigneeUserIds: step.assigneeUserIds,
    dueOffsetMinutes: step.dueOffsetMinutes,
    activityTypeDefId: step.activityTypeDefId,
  };
}

/**
 * گام‌های عملی که باید اجرا شوند.
 * stop: اولین شرط ناموفق بقیهٔ زنجیره را قطع می‌کند.
 * branches: هر دنبالهٔ پیاپی از شرط‌ها (AND) فقط عمل‌های بعد از خودش را تا شرط بعدی کنترل می‌کند.
 */
export function planAutomationActions(
  steps: AutomationStep[],
  chainMode: AutomationChainMode | undefined,
  evalCondition: (step: AutomationStep) => boolean,
): AutomationStep[] {
  const out: AutomationStep[] = [];
  if (chainMode !== "branches") {
    for (const step of steps) {
      if (isAutomationCondition(step)) {
        if (!evalCondition(step)) break;
        continue;
      }
      if (step.action) out.push(step);
    }
    return out;
  }
  let gateOpen = true;
  let prevWasCondition = false;
  for (const step of steps) {
    if (isAutomationCondition(step)) {
      const ok = evalCondition(step);
      gateOpen = prevWasCondition ? gateOpen && ok : ok;
      prevWasCondition = true;
      continue;
    }
    prevWasCondition = false;
    if (gateOpen && step.action) out.push(step);
  }
  return out;
}

export interface AutomationBranchRange {
  /** اندیس اولین شرط شاخه */
  start: number;
  /** اندیس بعد از آخرین گام شاخه */
  end: number;
}

/** گام‌های بدون شرط ابتدای زنجیره و بازهٔ هر شاخه (در حالت branches) */
export function splitAutomationBranches(steps: AutomationStep[]): {
  prefixEnd: number;
  branches: AutomationBranchRange[];
} {
  const branches: AutomationBranchRange[] = [];
  let prefixEnd = steps.length;
  steps.forEach((step, i) => {
    if (!isAutomationCondition(step)) return;
    const prev = steps[i - 1];
    if (prev && isAutomationCondition(prev)) return;
    if (!branches.length) prefixEnd = i;
    else branches[branches.length - 1].end = i;
    branches.push({ start: i, end: steps.length });
  });
  return { prefixEnd, branches };
}

/** قانون از امکانات اتوماسیون حرفه‌ای (شاخه، شرط فرم، تخصیص نوبتی) استفاده می‌کند */
export function automationUsesAdvanced(
  steps: AutomationStep[],
  chainMode: AutomationChainMode | undefined,
): boolean {
  if (chainMode === "branches") return true;
  return steps.some(
    (s) =>
      (isAutomationCondition(s) && s.conditionField === "form_field") ||
      s.assignMode === "team_round_robin" ||
      s.assignMode === "users_round_robin",
  );
}

/** مقدار پاسخ فرم را به گزینه‌ها می‌شکند (چندانتخابی با کاما ذخیره می‌شود) */
export function splitFormAnswer(raw: unknown): string[] {
  if (raw == null) return [];
  return String(raw)
    .split(/[,،]/)
    .map((s) => s.trim())
    .filter(Boolean);
}

/** گزینه‌های مورد انتظار شرط فرم: چندتایی اگر پر باشد، وگرنه مقدار تکی */
export function formConditionValues(
  step: Pick<AutomationStep, "conditionValue" | "conditionValues">,
): string[] {
  const many = (step.conditionValues ?? []).map((v) => String(v).trim()).filter(Boolean);
  if (many.length) return [...new Set(many)];
  const one = String(step.conditionValue ?? "").trim();
  return one ? [one] : [];
}

/**
 * contains: همهٔ گزینه‌ها انتخاب شده باشند — contains_any: حداقل یکی —
 * not_contains: هیچ‌کدام — eq: دقیقاً همین گزینه‌ها (نه بیشتر، نه کمتر)
 */
export function matchFormFieldCondition(
  op: AutomationConditionOp | undefined,
  raw: unknown,
  expected: string | number | string[] | null | undefined,
): boolean {
  const parts = splitFormAnswer(raw);
  const whole = raw == null ? "" : String(raw).trim();
  const values = (Array.isArray(expected) ? expected : [expected])
    .map((v) => String(v ?? "").trim())
    .filter(Boolean);
  const exact = () =>
    values.length === 1
      ? whole === values[0] || (parts.length === 1 && parts[0] === values[0])
      : new Set(parts).size === values.length && values.every((v) => parts.includes(v));
  switch (op ?? "contains") {
    case "is_set":
      return parts.length > 0;
    case "is_empty":
      return parts.length === 0;
    case "contains":
      return values.length > 0 && values.every((v) => parts.includes(v));
    case "contains_any":
      return values.some((v) => parts.includes(v));
    case "not_contains":
      return !values.some((v) => parts.includes(v));
    case "eq":
      return values.length > 0 && exact();
    case "neq":
      return !(values.length > 0 && exact());
    default:
      return false;
  }
}

// —— ته‌حساب / حسابداری ——

export const TAHSAB_SANAD_TYPES = [
  "buy_sale_gold",
  "buy_sale_sekeh",
  "talab_bedehi",
  "vkh_gold",
  "vkh_bank",
] as const;

export type TahesabSanadType = (typeof TAHSAB_SANAD_TYPES)[number];

export const TAHSAB_SANAD_LABELS: Record<TahesabSanadType, string> = {
  buy_sale_gold: "خرید/فروش آبشده",
  buy_sale_sekeh: "خرید/فروش سکه",
  talab_bedehi: "طلب/بدهی",
  vkh_gold: "واریز/خروج طلا",
  vkh_bank: "واریز/خروج بانکی",
};

export interface TahesabConnectionDto {
  id: string;
  organizationId: string;
  provider: string;
  label: string;
  baseUrl: string;
  dbName: string;
  tokenMasked: string;
  enabled: boolean;
  isDefault: boolean;
  allowInsecureTls: boolean;
  lastHealthAt: string | null;
  lastHealthOk: boolean | null;
  lastError: string | null;
  createdAt: string;
  updatedAt: string;
}

export interface CreateTahesabConnectionRequest {
  label: string;
  baseUrl: string;
  dbName: string;
  token: string;
  enabled?: boolean;
  isDefault?: boolean;
  allowInsecureTls?: boolean;
}

export type UpdateTahesabConnectionRequest = Partial<CreateTahesabConnectionRequest>;

export interface PersonAccountingLinkDto {
  id: string;
  personId: string;
  connectionId: string;
  moshtariCode: number;
  matchMethod: string;
  linkedAt: string;
  lastBalanceSyncedAt: string | null;
  connectionLabel?: string;
  dbName?: string;
  isDefaultConnection?: boolean;
}

/** طبقه‌بندی تقریبی نوع سند از روی متن NO ته‌حساب */
export const TAHESAB_ASNAD_KINDS = [
  "sale",
  "return",
  "purchase",
  "other",
] as const;
export type TahesabAsnadKind = (typeof TAHESAB_ASNAD_KINDS)[number];

export const TAHESAB_ASNAD_KIND_LABELS: Record<TahesabAsnadKind, string> = {
  sale: "فروش",
  return: "مرجوعی",
  purchase: "خرید",
  other: "سایر",
};

export const TAHESAB_JENS_FELEZ_LABELS: Record<number, string> = {
  0: "طلا",
  1: "پلاتین",
  2: "نقره",
};

export interface TahesabAsnadSyncRequest {
  connectionId?: string;
  /** شمسی YYYY-MM-DD */
  from: string;
  /** شمسی YYYY-MM-DD */
  to: string;
}

export interface TahesabAsnadSyncJobDto {
  id: string;
  status: "pending" | "running" | "done" | "failed" | string;
  connectionId: string | null;
  from: string;
  to: string;
  processed: number;
  total: number;
  linesUpserted: number;
  truncatedPersonIds: string[];
  errorMessage: string | null;
  createdAt: string;
  updatedAt: string;
}

export interface TahesabAsnadLineDto {
  id: string;
  connectionId: string;
  personId: string | null;
  personName: string | null;
  moshtariCode: number;
  tarikh: string;
  noRaw: string;
  kind: TahesabAsnadKind | string;
  jensFelez: number | null;
  noKar: string | null;
  vazn: number | null;
  tabdilVazn: number | null;
  mali: number | null;
  count: number | null;
  shFactor: number | null;
  factorCode: string | null;
  groups: CustomerGroupSummaryDto[];
  syncedAt: string;
}

export interface TahesabAsnadReportQuery {
  connectionId?: string;
  from: string;
  to: string;
  groupIds?: string[];
  personId?: string;
  kinds?: TahesabAsnadKind[];
  jensFelez?: number;
  page?: number;
  pageSize?: number;
}

export interface TahesabAsnadReportPageDto {
  items: TahesabAsnadLineDto[];
  total: number;
  page: number;
  pageSize: number;
}

export interface TahesabAsnadSummaryBucketDto {
  key: string;
  label: string;
  lineCount: number;
  maliSum: number;
  vaznSum: number;
}

export interface TahesabAsnadSummaryDto {
  totalLines: number;
  maliSum: number;
  vaznSum: number;
  byKind: TahesabAsnadSummaryBucketDto[];
  byMetal: TahesabAsnadSummaryBucketDto[];
  byGroup: TahesabAsnadSummaryBucketDto[];
  distinctNos: string[];
  lastSyncedAt: string | null;
}

export interface SalesPercentStatsDto {
  first: number | null;
  last: number | null;
  min: number | null;
  max: number | null;
  avg: number | null;
}

export interface SalesMovementStatsDto {
  grossWeight: number;
  returnWeight: number;
  netWeight: number;
  grossMali: number;
  returnMali: number;
  netMali: number;
  grossCount: number;
  returnCount: number;
  netCount: number;
  percent: SalesPercentStatsDto | null;
}

export interface SalesFactorOverviewDto {
  key: string;
  label: string;
  sale: SalesMovementStatsDto;
  purchase: SalesMovementStatsDto;
}

export interface SalesNamedMovementDto {
  name: string;
  sale: SalesMovementStatsDto;
  purchase: SalesMovementStatsDto;
}

export interface SalesGroupChildDto {
  id: string;
  label: string;
  netSaleWeight: number;
  netSaleMali: number;
  saleReturnWeight: number;
}

export interface SalesGroupOverviewDto {
  id: string;
  label: string;
  netSaleWeight: number;
  netSaleMali: number;
  saleReturnWeight: number;
  children: SalesGroupChildDto[];
}

export interface SalesExpertOverviewDto {
  userId: string;
  name: string;
  percent: number;
  silverWeight: number;
  silverMali: number;
  silverCommission: number;
  investWeight: number;
  investMali: number;
  investCommission: number;
}

export interface SalesInternetOverviewDto {
  orderCount: number;
  returnCount: number;
  netGold: number;
  netSilver: number;
  returnGold: number;
  returnSilver: number;
  netMali: number;
  returnMali: number;
  linkedSkipped: number;
}

export interface TahesabSalesOverviewDto {
  factors: SalesFactorOverviewDto[];
  karsakhte: SalesNamedMovementDto[];
  groups: SalesGroupOverviewDto[];
  experts: SalesExpertOverviewDto[];
  internet: SalesInternetOverviewDto;
  distinctNos: string[];
  otherNos: string[];
  percentReady: boolean;
}

/** تنظیمات ظاهر فاکتور PDF اسناد ته‌حساب (جدا از فاکتور CRM) */
export interface TahesabInvoiceSettingsDto {
  id: string;
  organizationId: string;
  logoDataUrl: string | null;
  companyName: string;
  companySubtitle: string;
  address: string;
  phone: string;
  headerText: string;
  footerText: string;
  updatedAt: string;
}

export interface UpdateTahesabInvoiceSettingsRequest {
  logoDataUrl?: string | null;
  companyName?: string;
  companySubtitle?: string;
  address?: string;
  phone?: string;
  headerText?: string;
  footerText?: string;
}

export interface MandehValueDto {
  amount: string | number;
  unit: string;
  /** بس = بستانکار | بد = بدهکار */
  status: "بس" | "بد" | string;
}

export interface MandehDetailItemDto {
  Name: string;
  values: MandehValueDto[];
}

/** یک فیلد سطح بالای پاسخ GetMandeHesabByCode، دقیقاً همان مقدار ته‌حساب */
export interface TahesabMandehFieldDto {
  key: string;
  value: string | null;
}

/** یک ردیف details پاسخ مانده، بدون هیچ تبدیل */
export interface TahesabMandehDetailRawDto {
  Name: string;
  Value: string | null;
  Value1: string | null;
  Value2: string | null;
  Value3: string | null;
  Value4: string | null;
}

export interface PersonAssetsDto {
  connectionId: string;
  connectionLabel: string;
  dbName: string;
  moshtariCode: number;
  /** فیلدهای خام ته‌حساب به همان ترتیب پاسخ */
  mandehFields?: TahesabMandehFieldDto[];
  mandehDetailRaw?: TahesabMandehDetailRawDto[];
  goldBalance: number | null;
  rialBalance: number | null;
  currencyBalance: number | null;
  totalGoldEquiv: number | null;
  mandehDetail: MandehDetailItemDto[];
  fetchedAt: string;
}

// —— پیام خودکار (جدا از اتوماسیون گردش کار) ——

export type MessageAutomationTrigger =
  | "person_created"
  | "lead_submitted"
  | "deal_created"
  | "deal_stage_changed"
  | "deal_won"
  | "deal_lost"
  | "ticket_created"
  | "ticket_resolved"
  | "invoice_issued"
  | "invoice_paid"
  | "activity_created"
  | "activity_done"
  | "sms_link_clicked";

export type MessageAutomationDelayUnit =
  | "minutes"
  | "hours"
  | "days"
  | "weeks"
  | "months";
export type MessageAutomationChannel = "app" | "sms" | "both";
export type MessageAutomationTarget = "staff" | "person" | "both";

export const MESSAGE_AUTOMATION_TRIGGERS = [
  "person_created",
  "lead_submitted",
  "deal_created",
  "deal_stage_changed",
  "deal_won",
  "deal_lost",
  "ticket_created",
  "ticket_resolved",
  "invoice_issued",
  "invoice_paid",
  "activity_created",
  "activity_done",
  "sms_link_clicked",
] as const satisfies readonly MessageAutomationTrigger[];

export const MESSAGE_AUTOMATION_TRIGGER_LABELS: Record<
  MessageAutomationTrigger,
  string
> = {
  person_created: "مخاطب جدید ساخته شد",
  lead_submitted: "فرم سرنخ ارسال شد",
  deal_created: "معامله جدید ساخته شد",
  deal_stage_changed: "مرحله معامله عوض شد",
  deal_won: "معامله برنده شد",
  deal_lost: "معامله باخت",
  ticket_created: "تیکت جدید ساخته شد",
  ticket_resolved: "تیکت حل شد",
  invoice_issued: "فاکتور صادر شد",
  invoice_paid: "پرداخت روی فاکتور ثبت شد",
  activity_created: "فعالیت ثبت شد",
  activity_done: "فعالیت تمام شد",
  sms_link_clicked: "کلیک روی لینک پیامک",
};

export const MESSAGE_AUTOMATION_UNIT_LABELS: Record<
  MessageAutomationDelayUnit,
  string
> = {
  minutes: "دقیقه",
  hours: "ساعت",
  days: "روز",
  weeks: "هفته",
  months: "ماه",
};

export const MESSAGE_AUTOMATION_FIELDS = [
  { token: "{نام}", label: "نام مشتری" },
  { token: "{شماره}", label: "شماره موبایل" },
  { token: "{تاریخ}", label: "تاریخ ارسال" },
  { token: "{عنوان}", label: "عنوان رکورد" },
  { token: "{شرکت}", label: "نام شرکت" },
] as const;

/** First-part Persian SMS limit (legacy UI estimate). Prefer countSmsParts(). */
export const MESSAGE_AUTOMATION_SMS_SEGMENT = 70;

/** Hamkar-compatible Persian multipart limits: 70 / 64 / 67 */
export function countSmsParts(text: string): number {
  const length = [...String(text ?? "").trim()].length;
  if (length <= 0) return 0;
  const first = 70;
  const second = 64;
  const rest = 67;
  if (length <= first) return 1;
  if (length <= first + second) return 2;
  const thirdThreshold = first + second + rest;
  if (length <= thirdThreshold) return 3;
  return 3 + Math.ceil((length - thirdThreshold) / rest);
}

export const MESSAGE_AUTOMATION_CHANNEL_LABELS: Record<
  MessageAutomationChannel,
  string
> = {
  app: "ناتیف داخل برنامه",
  sms: "پیامک",
  both: "پیامک و ناتیف",
};

export const MESSAGE_AUTOMATION_TARGET_LABELS: Record<
  MessageAutomationTarget,
  string
> = {
  staff: "مسئول پرونده",
  person: "مشتری",
  both: "مشتری و مسئول",
};

export interface MessageAutomationRuleDto {
  id: string;
  name: string;
  isActive: boolean;
  trigger: MessageAutomationTrigger;
  startDelayValue: number;
  startDelayUnit: MessageAutomationDelayUnit;
  repeatCount: number;
  intervalValue: number;
  intervalUnit: MessageAutomationDelayUnit;
  notifyTarget: MessageAutomationTarget;
  channel: MessageAutomationChannel;
  title: string;
  description: string | null;
  body: string;
  createdAt: string;
  updatedAt: string;
}

export interface CreateMessageAutomationRuleRequest {
  name: string;
  isActive?: boolean;
  trigger: MessageAutomationTrigger;
  startDelayValue?: number;
  startDelayUnit?: MessageAutomationDelayUnit;
  repeatCount?: number;
  intervalValue?: number;
  intervalUnit?: MessageAutomationDelayUnit;
  notifyTarget?: MessageAutomationTarget;
  channel?: MessageAutomationChannel;
  title: string;
  description?: string | null;
  body: string;
}

export type UpdateMessageAutomationRuleRequest =
  Partial<CreateMessageAutomationRuleRequest>;

export interface PlatformAdminDto {
  id: string;
  mobile?: string | null;
  email?: string | null;
  fullName: string;
  isActive?: boolean;
  lastLoginAt?: string | null;
  createdAt?: string;
}

export interface PlatformLoginRequest {
  mobile: string;
  password: string;
}

export interface PlatformLoginResponse {
  accessToken: string;
  admin: PlatformAdminDto;
}

export interface CreatePlatformAdminRequest {
  fullName: string;
  mobile: string;
  password: string;
  email?: string;
}

export interface ResetPlatformAdminPasswordRequest {
  password: string;
}

export interface PlatformStatsDto {
  organizationCount: number;
  activeOrganizationCount: number;
  userCount: number;
  activeUserCount: number;
  membershipCount: number;
  expiringSoonCount?: number;
  expiredBillingCount?: number;
}

export interface PlatformOrgMemberDto {
  membershipId: string;
  userId: string;
  fullName: string;
  email: string;
  mobile?: string | null;
  role: UserRole;
  isActive: boolean;
  userIsActive: boolean;
  isBillingOwner?: boolean;
  billing?: BillingAccountDto | null;
}

export interface PlatformOrganizationDto {
  id: string;
  name: string;
  slug: string;
  businessField?: string | null;
  isActive: boolean;
  createdAt: string;
  memberCount: number;
  personCount: number;
  dealCount: number;
  enabledModules?: OrgModuleKey[];
  /** اشتراک مالک اصلی محیط */
  subscription?: SubscriptionSummaryDto | null;
  members?: PlatformOrgMemberDto[];
}

export interface PlatformUserMembershipDto {
  membershipId: string;
  organizationId: string;
  organizationName: string;
  organizationIsActive: boolean;
  role: UserRole;
  isActive: boolean;
}

export interface PlatformUserDto {
  id: string;
  email: string;
  mobile?: string | null;
  fullName: string;
  isActive: boolean;
  lastLoginAt?: string | null;
  createdAt: string;
  memberships: PlatformUserMembershipDto[];
  /** فقط اگر حداقل یک عضویت مالک فعال دارد */
  isBillingOwner?: boolean;
  billing?: BillingAccountDto | null;
}

export interface UpdatePlatformStatusRequest {
  isActive: boolean;
}

export interface CreatePlatformOrganizationRequest {
  name: string;
  businessField?: string;
  ownerFullName: string;
  ownerEmail: string;
  ownerPassword: string;
  ownerMobile?: string;
}

export interface UpdatePlatformOrganizationRequest {
  name?: string;
  slug?: string;
  businessField?: string | null;
  isActive?: boolean;
}

export interface UpdatePlatformMembershipRoleRequest {
  role: UserRole;
}

export interface ResetPlatformUserPasswordRequest {
  password: string;
}

export { brand, APP_NAME, APP_NAME_FA, brandSuggestionFa } from "./brand";
export type { Brand } from "./brand";
export const API_PREFIX = "api";

/* ——— لاگ فعالیت کاربران ——— */

export interface AuditLogDto {
  id: string;
  action: string;
  method: string;
  path: string;
  entityType: string | null;
  entityId: string | null;
  summary: string;
  /** نام خوانای پرونده، مثل عنوان فعالیت یا نام مشتری */
  label?: string | null;
  /** چه چیزی ساخته یا عوض شده */
  detail?: string | null;
  actor: UserSummaryDto | null;
  ip: string | null;
  createdAt: string;
}

export interface AuditLogListResponse {
  items: AuditLogDto[];
  total: number;
  page: number;
  limit: number;
}

export type DeletionRetention =
  | 'month'
  | 'two_months'
  | 'three_months'
  | 'six_months'
  | 'year'
  | 'never';

export interface DeletionArchiveDto {
  id: string;
  model: string;
  modelLabel: string;
  entityId: string;
  label: string;
  deletedById: string | null;
  deletedByName: string | null;
  deletedAt: string;
}

export interface DeletionArchiveListResponse {
  items: DeletionArchiveDto[];
  total: number;
  page: number;
  limit: number;
  retention: DeletionRetention;
}

/* ——— فیلترهای ذخیره‌شده ——— */

export type SavedViewScope =
  | "deals"
  | "people"
  | "companies"
  | "activities"
  | "project_cards"
  | "reports";

export const SAVED_VIEW_SCOPES: SavedViewScope[] = [
  "deals",
  "people",
  "companies",
  "activities",
  "project_cards",
  "reports",
];

/** فیلترهای ذخیره‌شدهٔ صفحه گزارشات */
export interface ReportsViewFilters {
  /** today | week | month | quarter | year | custom */
  period: string;
  from?: string;
  to?: string;
  /** dashboard | builder */
  mode?: string;
  builder?: {
    metric?: string;
    dimension?: string;
    userId?: string;
    teamId?: string;
  };
}

/** متریک‌های گزارش‌ساز ساده */
export type ReportsBuilderMetric =
  | "won_amount"
  | "won_count"
  | "lost_count"
  | "open_count"
  | "open_amount"
  | "activities_done"
  | "people_created"
  | "invoice_amount"
  | "invoice_count";

export const REPORTS_BUILDER_METRICS: ReportsBuilderMetric[] = [
  "won_amount",
  "won_count",
  "lost_count",
  "open_count",
  "open_amount",
  "activities_done",
  "people_created",
  "invoice_amount",
  "invoice_count",
];

export const REPORTS_BUILDER_METRIC_LABELS: Record<
  ReportsBuilderMetric,
  string
> = {
  won_amount: "مبلغ معاملات برنده",
  won_count: "تعداد معاملات برنده",
  lost_count: "تعداد معاملات باخته",
  open_count: "تعداد معاملات باز",
  open_amount: "مبلغ معاملات باز",
  activities_done: "فعالیت انجام‌شده",
  people_created: "مشتریان جدید",
  invoice_amount: "مبلغ فاکتور",
  invoice_count: "تعداد فاکتور",
};

/** ابعاد گروه‌بندی گزارش‌ساز */
export type ReportsBuilderDimension =
  | "none"
  | "owner"
  | "team"
  | "source"
  | "stage"
  | "month"
  | "status";

export const REPORTS_BUILDER_DIMENSIONS: ReportsBuilderDimension[] = [
  "none",
  "owner",
  "team",
  "source",
  "stage",
  "month",
  "status",
];

export const REPORTS_BUILDER_DIMENSION_LABELS: Record<
  ReportsBuilderDimension,
  string
> = {
  none: "بدون گروه‌بندی (جمع کل)",
  owner: "کاربر / مسئول",
  team: "تیم",
  source: "منبع",
  stage: "مرحله مسیر فروش",
  month: "ماه",
  status: "وضعیت معامله",
};

export interface ReportsBuilderQuery {
  metric: ReportsBuilderMetric;
  dimension: ReportsBuilderDimension;
  from?: string;
  to?: string;
  userId?: string;
  teamId?: string;
}

export interface ReportsBuilderRowDto {
  key: string;
  label: string;
  value: number;
}

export interface ReportsBuilderResultDto {
  metric: ReportsBuilderMetric;
  metricLabel: string;
  dimension: ReportsBuilderDimension;
  dimensionLabel: string;
  from: string;
  to: string;
  currency: string;
  format: "money" | "number";
  total: number;
  rows: ReportsBuilderRowDto[];
}

export interface SavedViewDto {
  id: string;
  name: string;
  scope: SavedViewScope;
  filters: Record<string, unknown>;
  isShared: boolean;
  owner: UserSummaryDto | null;
  createdAt: string;
  updatedAt: string;
}

export interface CreateSavedViewRequest {
  name: string;
  scope: SavedViewScope;
  filters: Record<string, unknown>;
  isShared?: boolean;
}

export type UpdateSavedViewRequest = Partial<CreateSavedViewRequest>;

/* ——— API عمومی و وب‌هوک ——— */

export const WEBHOOK_EVENTS = [
  "person.created",
  "person.updated",
  "deal.created",
  "deal.updated",
  "deal.won",
  "deal.lost",
  "invoice.paid",
  "activity.created",
] as const;

export type WebhookEvent = (typeof WEBHOOK_EVENTS)[number];

export interface OrganizationApiKeyDto {
  id: string;
  name: string;
  prefix: string;
  lastUsedAt: string | null;
  revokedAt: string | null;
  createdAt: string;
}

export interface CreateOrganizationApiKeyRequest {
  name: string;
}

export interface CreateOrganizationApiKeyResponse extends OrganizationApiKeyDto {
  /** فقط یک‌بار هنگام ساخت برگردانده می‌شود */
  rawKey: string;
}

export interface WebhookEndpointDto {
  id: string;
  name: string;
  url: string;
  events: string[];
  isActive: boolean;
  createdAt: string;
  updatedAt: string;
}

export interface CreateWebhookEndpointRequest {
  name: string;
  url: string;
  events: string[];
  secret?: string;
  isActive?: boolean;
}

/** فقط هنگام ساخت؛ secret دوباره برنمی‌گردد */
export interface CreateWebhookEndpointResponse extends WebhookEndpointDto {
  secret: string;
}

export type UpdateWebhookEndpointRequest = Partial<CreateWebhookEndpointRequest>;

export interface WebhookDeliveryDto {
  id: string;
  event: string;
  status: string;
  statusCode: number | null;
  attempts: number;
  lastError: string | null;
  createdAt: string;
  deliveredAt: string | null;
}

/* ——— لاگ پیامک خروجی ——— */

export type OutboundSmsSource = "manual" | "campaign" | "automation";
export type OutboundSmsStatus = "sent" | "failed";

export const OUTBOUND_SMS_SOURCE_LABELS: Record<OutboundSmsSource, string> = {
  manual: "دستی",
  campaign: "کمپین",
  automation: "اتوماسیون",
};

export interface OutboundSmsLogDto {
  id: string;
  body: string;
  mobile: string;
  source: OutboundSmsSource;
  sourceLabel: string;
  status: OutboundSmsStatus;
  createdAt: string;
}

export interface OutboundSmsHistoryResponse {
  items: OutboundSmsLogDto[];
}

/* ——— پیامک گروهی ——— */

export type SmsCampaignStatus =
  | "draft"
  | "queued"
  | "sending"
  | "done"
  | "cancelled";

export interface SmsCampaignDto {
  id: string;
  name: string;
  body: string;
  status: SmsCampaignStatus;
  scheduledAt: string | null;
  totalCount: number;
  sentCount: number;
  failedCount: number;
  skippedCount: number;
  createdAt: string;
  updatedAt: string;
}

/** حداکثر گیرنده در هر درخواست ساخت/افزودن کمپین پیامک */
export const SMS_CAMPAIGN_CHUNK_SIZE = 50;

/** سقف شناسه‌های قابل دریافت از /people/ids و /leads/ids */
export const FILTERED_IDS_MAX = 50_000;

export interface FilteredIdsResponse {
  ids: string[];
  total: number;
}

export interface CreateSmsCampaignRequest {
  name: string;
  body: string;
  /** دقیقاً یکی از personIds یا leadIds */
  personIds?: string[];
  leadIds?: string[];
  scheduledAt?: string | null;
  /** اگر true باشد بلافاصله صف می‌شود (فقط وقتی همه گیرنده‌ها در همین درخواست باشند یا بعد از افزودن تکه‌ها جداگانه queue شود) */
  queueNow?: boolean;
}

export interface AddSmsCampaignRecipientsRequest {
  personIds?: string[];
  leadIds?: string[];
}

export interface SmsCampaignListResponse {
  items: SmsCampaignDto[];
  total: number;
}

export type SmsCampaignContactType = "customer" | "lead";

export interface SmsCampaignClickerDto {
  contactType: SmsCampaignContactType;
  personId: string | null;
  leadId: string | null;
  name: string;
  mobile: string | null;
  firstClickedAt: string | null;
  lastClickedAt: string | null;
  clickCount: number;
}

export interface SmsCampaignReportDto {
  campaign: SmsCampaignDto;
  totalCount: number;
  sentCount: number;
  failedCount: number;
  skippedCount: number;
  uniqueClickers: number;
  totalClicks: number;
  /** درصد یکتا نسبت به ارسال‌شده */
  clickRate: number;
  multiClickers: number;
  clickedUsers: SmsCampaignClickerDto[];
}

/* ——— تیم‌ها و سطح دسترسی به پرونده‌ها ——— */

export type TeamMemberRole = "member" | "manager";

export interface TeamMemberDto {
  userId: string;
  fullName: string;
  role: TeamMemberRole;
  hasAvatar?: boolean;
}

export interface TeamDto {
  id: string;
  name: string;
  description: string;
  memberCount: number;
  members: TeamMemberDto[];
  createdAt: string;
  updatedAt: string;
}

export interface CreateTeamRequest {
  name: string;
  description?: string;
  memberIds?: string[];
  managerIds?: string[];
}

export interface UpdateTeamRequest {
  name?: string;
  description?: string;
}

export interface SetTeamMembersRequest {
  members: Array<{ userId: string; role: TeamMemberRole }>;
}

/* ——— ووکامرس ——— */

export interface WooCommerceConnectionDto {
  id: string;
  label: string;
  storeUrl: string;
  consumerKeyMasked: string;
  webhookSecretSet: boolean;
  enabled: boolean;
  lastSyncAt: string | null;
  lastHealthAt: string | null;
  lastHealthOk: boolean | null;
  lastError: string | null;
  importedOrders: number;
  createdAt: string;
  updatedAt: string;
}

export interface CreateWooCommerceConnectionRequest {
  label: string;
  storeUrl: string;
  consumerKey: string;
  consumerSecret: string;
  webhookSecret?: string;
  enabled?: boolean;
}

export interface UpdateWooCommerceConnectionRequest {
  label?: string;
  storeUrl?: string;
  consumerKey?: string;
  consumerSecret?: string;
  webhookSecret?: string | null;
  enabled?: boolean;
}

export interface WooCommerceSyncResultDto {
  fetched: number;
  created: number;
  updated: number;
  skipped: number;
  errors: string[];
}

export interface WooCommerceOrderLinkDto {
  id: string;
  wooOrderId: string;
  wooOrderNumber: string | null;
  invoiceId: string;
  invoiceNumber: string;
  status: string;
  total: number;
  currency: string;
  syncedAt: string;
}

/* ——— فروشگاه‌های Montify ——— */

export type MontifySyncStatus = "idle" | "running" | "ok" | "error";

export interface MontifySyncResultDto {
  mode: "incremental" | "full";
  customersFetched: number;
  customersCreated: number;
  customersUpdated: number;
  ordersFetched: number;
  transactionsFetched: number;
  errors: string[];
  startedAt: string;
  finishedAt: string | null;
}

export interface MontifyConnectionDto {
  id: string;
  label: string;
  baseUrl: string;
  storeId: string;
  tokenMasked: string;
  enabled: boolean;
  webhookRegistered: boolean;
  webhookUrl: string;
  syncStatus: MontifySyncStatus;
  syncStartedAt: string | null;
  lastSyncAt: string | null;
  lastSyncResult: MontifySyncResultDto | null;
  lastHealthAt: string | null;
  lastHealthOk: boolean | null;
  lastError: string | null;
  lastWebhookAt: string | null;
  linkedCustomers: number;
  orders: number;
  createdAt: string;
  updatedAt: string;
}

export interface CreateMontifyConnectionRequest {
  label: string;
  baseUrl: string;
  token: string;
  storeId?: string;
  enabled?: boolean;
}

export type UpdateMontifyConnectionRequest = Partial<CreateMontifyConnectionRequest>;

export interface MontifyTestResultDto {
  ok: boolean;
  totalCustomers: number | null;
}

export interface MontifyDiagnoseCheckDto {
  name: string;
  path: string;
  status: number;
  ok: boolean;
  info: string;
}

export interface MontifyDiagnoseDto {
  customerId: string | null;
  checks: MontifyDiagnoseCheckDto[];
}

export interface MontifyOrderItemDto {
  productId: string | null;
  productName: string | null;
  qty: number | null;
  price: number | null;
  weight: number | null;
  totalPrice: number | null;
}

/** سفارش فروشگاه — orderReference = code، orderStatus = sts */
export interface MontifyOrderDto {
  id: string;
  connectionId: string;
  connectionLabel: string;
  externalId: string;
  customerExternalId: string | null;
  personId: string | null;
  personName: string | null;
  orderReference: string | null;
  orderStatus: string | null;
  paymentStatus: string | null;
  paymentType: string | null;
  totalPrice: number | null;
  discountTotalPrice: number | null;
  totalDiscounts: number | null;
  totalQty: number | null;
  sumGold: number | null;
  sumSilver: number | null;
  note: string | null;
  cancelReason: string | null;
  cancelledAt: string | null;
  closedAt: string | null;
  items: MontifyOrderItemDto[];
  createdAt: string | null;
  updatedAt: string | null;
}

export interface MontifyTransactionDto {
  id: string;
  externalId: string;
  type: string | null;
  amount: number | null;
  currency: string | null;
  status: string | null;
  referenceCode: string | null;
  createdAt: string | null;
}

export interface MontifyEngagementDto {
  saved: number;
  likes: number;
  comments: number;
}

/** پروفایل فروشگاهی یک شخص (wallet_balance / gold_wallet_balance طبق نگاشت مستند) */
export interface MontifyPersonStoreDto {
  connectionId: string;
  connectionLabel: string;
  externalCustomerId: string;
  fullName: string | null;
  username: string | null;
  customerType: string | null;
  walletBalance: number | null;
  goldWalletBalance: number | null;
  totalOrders: number | null;
  totalSpent: number | null;
  engagement: MontifyEngagementDto | null;
  orders: MontifyOrderDto[];
  transactions: MontifyTransactionDto[];
  syncedAt: string;
}

/* ——— تلفن سازمانی / VoIP ——— */

export type VoipCallDirection = "inbound" | "outbound";

export type VoipCallStatus =
  | "ringing"
  | "answered"
  | "missed"
  | "completed"
  | "failed";

export interface VoipConnectionDto {
  id: string;
  label: string;
  enabled: boolean;
  webhookSecretSet: boolean;
  /** قالب URL برای شروع تماس؛ {number} جایگزین می‌شود */
  clickToCallUrl: string | null;
  lastEventAt: string | null;
  lastError: string | null;
  callCount: number;
  createdAt: string;
  updatedAt: string;
}

export interface CreateVoipConnectionRequest {
  label: string;
  webhookSecret?: string;
  clickToCallUrl?: string | null;
  enabled?: boolean;
}

export interface UpdateVoipConnectionRequest {
  label?: string;
  webhookSecret?: string | null;
  clickToCallUrl?: string | null;
  enabled?: boolean;
}

export type VoipSummaryStatus =
  | "none"
  | "pending"
  | "processing"
  | "done"
  | "failed"
  | "skipped";

export interface VoipCallLogDto {
  id: string;
  direction: VoipCallDirection;
  status: VoipCallStatus | string;
  fromNumber: string | null;
  toNumber: string | null;
  personId: string | null;
  personName: string | null;
  activityId: string | null;
  durationSec: number | null;
  startedAt: string;
  syncedAt: string;
  recordingUrl: string | null;
  transcript: string | null;
  summary: string | null;
  summaryStatus: VoipSummaryStatus | string;
  summaryNoteId: string | null;
  summaryError: string | null;
}

export interface VoipClickToCallRequest {
  number: string;
  personId?: string;
}

export interface VoipWebhookEvent {
  /** شناسه یکتای تماس در سانترال */
  callId: string;
  direction: VoipCallDirection;
  status: VoipCallStatus | string;
  from?: string;
  to?: string;
  startedAt?: string;
  endedAt?: string;
  durationSec?: number;
  /** لینک فایل ضبط (برای خلاصه خودکار) */
  recordingUrl?: string;
  /** متن آمادهٔ تماس؛ اگر باشد STT رد می‌شود */
  transcript?: string;
  /** برای سازگاری با فیلدهای رایج دیگر */
  caller?: string;
  callee?: string;
}

/* ——— رزرو و نوبت‌دهی ——— */

export type ReservationStatus =
  | "pending"
  | "confirmed"
  | "canceled"
  | "done";

export const RESERVATION_STATUSES: ReservationStatus[] = [
  "pending",
  "confirmed",
  "canceled",
  "done",
];

export const RESERVATION_STATUS_LABELS: Record<ReservationStatus, string> = {
  pending: "در انتظار",
  confirmed: "تأیید شده",
  canceled: "لغو شده",
  done: "انجام شده",
};

export interface ReservationServiceDto {
  id: string;
  name: string;
  description: string;
  durationMinutes: number;
  /** روزهای هفته ۰=یکشنبه … ۶=شنبه (JS getDay) */
  workDays: number[];
  dayStartHour: number;
  dayEndHour: number;
  isActive: boolean;
  createdAt: string;
  updatedAt: string;
}

export interface CreateReservationServiceRequest {
  name: string;
  description?: string;
  durationMinutes: number;
  workDays?: number[];
  dayStartHour?: number;
  dayEndHour?: number;
  isActive?: boolean;
}

export type UpdateReservationServiceRequest =
  Partial<CreateReservationServiceRequest>;

export interface ReservationAppointmentDto {
  id: string;
  serviceId: string;
  serviceName: string;
  personId: string;
  personName: string;
  assigneeId: string | null;
  assigneeName: string | null;
  startsAt: string;
  endsAt: string;
  status: ReservationStatus;
  notes: string | null;
  createdAt: string;
  updatedAt: string;
}

export interface CreateReservationAppointmentRequest {
  serviceId: string;
  personId: string;
  assigneeId?: string | null;
  startsAt: string;
  status?: ReservationStatus;
  notes?: string | null;
}

export interface UpdateReservationAppointmentRequest {
  serviceId?: string;
  personId?: string;
  assigneeId?: string | null;
  startsAt?: string;
  status?: ReservationStatus;
  notes?: string | null;
}

export interface ReservationSlotDto {
  startsAt: string;
  endsAt: string;
}

export interface ReservationListResponse {
  items: ReservationAppointmentDto[];
  total: number;
}



/* ——— مدیریت لیدها ——— */

export type LeadAssignRule = "round_robin" | "equal_split";

export interface LeadStageDto {
  id: string;
  name: string;
  position: number;
  color: string;
  showOnBoard: boolean;
  isConverted: boolean;
  isLost: boolean;
  isUnqualified: boolean;
  leadCount?: number;
}

export interface CreateLeadStageRequest {
  name: string;
  color?: string;
  showOnBoard?: boolean;
  isConverted?: boolean;
  isLost?: boolean;
  isUnqualified?: boolean;
}

export interface UpdateLeadStageRequest {
  name?: string;
  color?: string;
  showOnBoard?: boolean;
  isConverted?: boolean;
  isLost?: boolean;
  isUnqualified?: boolean;
  position?: number;
}

export interface LeadDto {
  id: string;
  title: string;
  contactName: string | null;
  gender: PersonGender;
  showGenderInName: boolean;
  mobile: string;
  phone: string | null;
  city: string | null;
  region: string | null;
  instagram: string | null;
  birthDate: string | null;
  addresses: string[];
  trade: string | null;
  source: string | null;
  notes: string | null;
  estimatedValue: number | null;
  stageId: string;
  stageName: string;
  position: number;
  assigneeId: string | null;
  assigneeName: string | null;
  lastContactAt: string | null;
  nextFollowUpAt: string | null;
  convertedPersonId: string | null;
  convertedAt: string | null;
  archivedAt: string | null;
  daysInStage: number;
  hasLogo: boolean;
  createdAt: string;
  updatedAt: string;
}

export interface LeadEventDto {
  id: string;
  type: string;
  title: string;
  body: string | null;
  actorId: string | null;
  createdAt: string;
}

export interface CreateLeadRequest {
  title: string;
  mobile: string;
  contactName?: string | null;
  gender?: PersonGender;
  showGenderInName?: boolean;
  phone?: string | null;
  city?: string | null;
  region?: string | null;
  instagram?: string | null;
  birthDate?: string | null;
  addresses?: string[];
  trade?: string | null;
  source?: string | null;
  notes?: string | null;
  estimatedValue?: number | null;
  stageId?: string;
  assigneeId?: string | null;
  nextFollowUpAt?: string | null;
  /** فقط برای ایمپورت اکسل — تاریخ ثبت مبدأ */
  registeredAt?: string | null;
}

export interface UpdateLeadRequest {
  title?: string;
  mobile?: string;
  contactName?: string | null;
  gender?: PersonGender;
  showGenderInName?: boolean;
  phone?: string | null;
  city?: string | null;
  region?: string | null;
  instagram?: string | null;
  birthDate?: string | null;
  addresses?: string[];
  trade?: string | null;
  source?: string | null;
  notes?: string | null;
  estimatedValue?: number | null;
  stageId?: string;
  assigneeId?: string | null;
  nextFollowUpAt?: string | null;
  lastContactAt?: string | null;
}

export interface MoveLeadRequest {
  stageId: string;
  position?: number;
}

export interface AssignLeadsRequest {
  leadIds: string[];
  assigneeId: string;
}

export interface BulkLeadStageRequest {
  leadIds: string[];
  stageId: string;
}

export interface AutoAssignLeadsRequest {
  rule?: LeadAssignRule;
  leadIds?: string[];
  assigneeIds?: string[];
  onlyUnassigned?: boolean;
}

export interface LeadCallLogRequest {
  outcome?: string;
  body?: string;
  nextFollowUpAt?: string | null;
  stageId?: string;
}

export interface LeadNoteRequest {
  body: string;
}

export interface LeadFollowUpRequest {
  nextFollowUpAt: string;
  body?: string;
}

export interface ConvertLeadRequest {
  firstName?: string;
  lastName?: string;
  createIfMissing?: boolean;
}

export interface ConvertLeadResult {
  lead: LeadDto;
  personId: string;
  createdPerson: boolean;
}

export interface LeadDuplicateCheckResult {
  exists: boolean;
  kind: "lead" | "person" | null;
  id: string | null;
  title: string | null;
}

export interface LeadImportJobDto {
  id: string;
  fileName: string | null;
  status: string;
  totalCount: number;
  processedCount: number;
  successCount: number;
  duplicateCount: number;
  errorCount: number;
  errorSamples: string[];
  startedAt: string | null;
  finishedAt: string | null;
  createdAt: string;
}

export interface LeadImportRow {
  title?: string;
  contactName?: string;
  mobile?: string;
  phone?: string;
  city?: string;
  region?: string;
  address?: string;
  instagram?: string;
  registeredAt?: string;
  trade?: string;
  source?: string;
  notes?: string;
}

export interface LeadStatsDto {
  total: number;
  newCount: number;
  unassigned: number;
  byAssignee: Array<{ userId: string; fullName: string; count: number }>;
  callsLogged: number;
  withFollowUp: number;
  interested: number;
  converted: number;
  lost: number;
  conversionRate: number;
}

export interface LeadBoardColumnDto {
  stage: LeadStageDto;
  /** تعداد واقعی لیدهای این مرحله، حتی اگر همهٔ کارت‌ها برنگردد */
  total: number;
  leads: LeadDto[];
}

export interface ConversationSettingsDto {
  chatHost: string;
  uploadUrl: string;
  downloadUrl: string;
  apiKeySet: boolean;
  updatedAt: string;
}

export interface UpdateConversationSettingsRequest {
  chatHost: string;
  apiKey?: string;
  uploadUrl?: string;
  downloadUrl?: string;
}

export interface ConversationAccessDto {
  canUse: boolean;
  canCreateGroup: boolean;
  /** ساخت کانال — فعلاً همان مجوز ساخت گروه */
  canCreateChannel: boolean;
}

export interface ConversationSessionDto {
  chatUserId: string;
  wsUrl: string;
  messagesBaseUrl: string;
  uploadUrl: string;
  downloadUrl: string;
}

export interface ConversationPeerDto {
  id: string;
  fullName: string;
  hasAvatar: boolean;
  chatUserId: string;
}

export interface ConversationRoomDto {
  id: string;
  externalRoomId: string;
  kind: "dm" | "group" | "channel";
  name: string;
  unreadCount: number;
  lastMessagePreview: string | null;
  lastMessageAt: string | null;
  peerUserId: string | null;
  /** سنجاق در لیست گفتگو — فقط برای کاربر جاری */
  pinned?: boolean;
  /** بی‌صدا برای کاربر جاری */
  muted?: boolean;
  /** در حالت mute، منشن همچنان اعلان می‌دهد */
  muteAllowMentions?: boolean;
  /** در کانال: آیا کاربر جاری می‌تواند پیام بفرستد */
  canPost?: boolean;
  /** آیا کاربر جاری می‌تواند اعضا را مدیریت کند */
  canManageMembers?: boolean;
}

export interface ConversationRoomMemberDto {
  userId: string;
  fullName: string;
  role: "admin" | "member";
  hasAvatar: boolean;
  isMe?: boolean;
}

export interface ConversationPinnedMessageDto {
  messageId: string;
  preview: string;
  pinnedByUserId: string;
  createdAt: string;
}

export interface ConversationMessageReactionDto {
  messageId: string;
  emoji: string;
  count: number;
  me: boolean;
}

export interface CreateConversationDmRequest {
  peerUserId: string;
}

export interface CreateConversationGroupRequest {
  name: string;
  memberUserIds: string[];
}

export interface PlatformConversationStatsDto {
  organizationsWithChat: number;
  totalConfiguredOrgs: number;
  totalRoomsTracked: number;
}

/* ───────────── کارهای روتین ───────────── */

export type RoutineTaskStatus =
  | "todo"
  | "in_progress"
  | "completed"
  | "overdue"
  | "skipped"
  | "cancelled";

export const ROUTINE_TASK_STATUSES: RoutineTaskStatus[] = [
  "todo",
  "in_progress",
  "completed",
  "overdue",
  "skipped",
  "cancelled",
];

export const ROUTINE_TASK_STATUS_LABELS: Record<RoutineTaskStatus, string> = {
  todo: "در انتظار",
  in_progress: "در حال انجام",
  completed: "انجام شد",
  overdue: "عقب‌افتاده",
  skipped: "رد شده",
  cancelled: "لغو شده",
};

export type RoutineRecurrence =
  | "daily"
  | "weekdays"
  | "weekly"
  | "biweekly"
  | "monthly"
  | "every_n_days"
  | "specific_dates";

export const ROUTINE_RECURRENCES: RoutineRecurrence[] = [
  "daily",
  "weekdays",
  "weekly",
  "biweekly",
  "monthly",
  "every_n_days",
  "specific_dates",
];

export const ROUTINE_RECURRENCE_LABELS: Record<RoutineRecurrence, string> = {
  daily: "هر روز",
  weekdays: "روزهای مشخص هفته",
  weekly: "هر هفته",
  biweekly: "هر دو هفته",
  monthly: "هر ماه",
  every_n_days: "هر چند روز یک‌بار",
  specific_dates: "تاریخ‌های مشخص",
};

/** ۰ = شنبه … ۶ = جمعه */
export const ROUTINE_WEEKDAY_LABELS = [
  "شنبه",
  "یکشنبه",
  "دوشنبه",
  "سه‌شنبه",
  "چهارشنبه",
  "پنجشنبه",
  "جمعه",
];

export type RoutineTaskSource =
  | "routine"
  | "manual"
  | "follow_up"
  | "lead"
  | "customer"
  | "deal";

export const ROUTINE_TASK_SOURCE_LABELS: Record<RoutineTaskSource, string> = {
  routine: "روتین",
  manual: "دستی",
  follow_up: "پیگیری",
  lead: "لید",
  customer: "مشتری",
  deal: "معامله",
};

/** اتصال Task به پرونده: none = ندارد | optional = اختیاری | lead/customer = الزامی */
export type RoutineEntityLink = "none" | "optional" | "lead" | "customer";

export const ROUTINE_ENTITY_LINK_LABELS: Record<RoutineEntityLink, string> = {
  none: "بدون اتصال",
  optional: "اختیاری",
  lead: "الزامی به لید",
  customer: "الزامی به مشتری",
};

/** وضعیت یک روز: کامل | ناقص | از دست رفته | بدون Task */
export type RoutineDayState = "complete" | "partial" | "missed" | "empty";

export interface RoutineCategoryDto {
  id: string;
  name: string;
  color: string;
  sortOrder: number;
}

export interface SaveRoutineCategoryRequest {
  name: string;
  color?: string;
  sortOrder?: number;
}

export type RoutineEntityType =
  | "lead"
  | "person"
  | "company"
  | "deal"
  | "invoice"
  | "activity";

export interface RoutineEntityRefDto {
  type: RoutineEntityType;
  id: string;
  label: string;
}

export interface RoutineTaskRulesDto {
  allowSkip: boolean;
  skipReasonRequired: boolean;
  reportRequired: boolean;
  allowAfterDeadline: boolean;
  entityLink: RoutineEntityLink;
}

export interface RoutineTaskDto {
  id: string;
  routineId: string | null;
  title: string;
  description: string | null;
  status: RoutineTaskStatus;
  priority: ActivityPriority;
  category: RoutineCategoryDto | null;
  /** روز برنامه (YYYY-MM-DD به وقت تهران) */
  scheduledFor: string;
  dueAt: string | null;
  startedAt: string | null;
  completedAt: string | null;
  resultNote: string | null;
  skipReason: string | null;
  source: RoutineTaskSource;
  isMandatory: boolean;
  rules: RoutineTaskRulesDto;
  assignee: UserSummaryDto | null;
  createdBy: UserSummaryDto | null;
  entities: RoutineEntityRefDto[];
  createdAt: string;
  updatedAt: string;
}

export interface RoutineTaskEventDto {
  id: string;
  type: "created" | "status_changed" | "rescheduled" | "note" | "reassigned" | "updated";
  fromStatus: RoutineTaskStatus | null;
  toStatus: RoutineTaskStatus | null;
  note: string | null;
  actor: UserSummaryDto | null;
  createdAt: string;
}

export interface RoutineTaskDetailDto extends RoutineTaskDto {
  events: RoutineTaskEventDto[];
}

export interface RoutineDayStatsDto {
  total: number;
  completed: number;
  remaining: number;
  overdue: number;
  /** null وقتی Task ندارد */
  percent: number | null;
}

export interface RoutineScoreDto {
  today: number | null;
  yesterday: number | null;
  week: number | null;
  month: number | null;
  /** روزهای متوالی با انجام همه Taskهای اجباری */
  streak: number;
}

export interface RoutineTodayDto {
  date: string;
  tasks: RoutineTaskDto[];
  overdue: RoutineTaskDto[];
  stats: RoutineDayStatsDto;
  score: RoutineScoreDto;
}

export interface CreateRoutineTaskRequest {
  title: string;
  description?: string | null;
  /** ISO؛ اگر خالی باشد scheduledFor یا امروز */
  dueAt?: string | null;
  scheduledFor?: string | null;
  priority?: ActivityPriority;
  categoryId?: string | null;
  assigneeId?: string | null;
  isMandatory?: boolean;
  source?: RoutineTaskSource;
  leadId?: string | null;
  personId?: string | null;
  companyId?: string | null;
  dealId?: string | null;
  invoiceId?: string | null;
  activityId?: string | null;
}

export type UpdateRoutineTaskRequest = Partial<
  Omit<CreateRoutineTaskRequest, "source" | "activityId">
>;

export interface CompleteRoutineTaskRequest {
  note?: string | null;
}

export interface SkipRoutineTaskRequest {
  reason?: string | null;
}

export interface RescheduleRoutineTaskRequest {
  dueAt: string;
}

export interface RoutineDto {
  id: string;
  title: string;
  description: string | null;
  assignee: UserSummaryDto | null;
  team: { id: string; name: string } | null;
  category: RoutineCategoryDto | null;
  priority: ActivityPriority;
  /** HH:mm */
  timeOfDay: string;
  durationMinutes: number | null;
  startDate: string;
  endDate: string | null;
  recurrence: RoutineRecurrence;
  weekdays: number[];
  intervalDays: number | null;
  monthDay: number | null;
  specificDates: string[];
  isMandatory: boolean;
  allowSkip: boolean;
  skipReasonRequired: boolean;
  reportRequired: boolean;
  allowAfterDeadline: boolean;
  carryOverOverdue: boolean;
  entityLink: RoutineEntityLink;
  reminderMinutesBefore: number | null;
  isActive: boolean;
  recurrenceLabel: string;
  /** درصد اجرا در ۳۰ روز اخیر */
  executionRate: number | null;
  executionTotal: number;
  executionDone: number;
  createdAt: string;
  updatedAt: string;
}

export interface SaveRoutineRequest {
  title: string;
  description?: string | null;
  assigneeId?: string | null;
  teamId?: string | null;
  categoryId?: string | null;
  priority?: ActivityPriority;
  timeOfDay: string;
  durationMinutes?: number | null;
  startDate: string;
  endDate?: string | null;
  recurrence: RoutineRecurrence;
  weekdays?: number[];
  intervalDays?: number | null;
  monthDay?: number | null;
  specificDates?: string[];
  isMandatory?: boolean;
  allowSkip?: boolean;
  skipReasonRequired?: boolean;
  reportRequired?: boolean;
  allowAfterDeadline?: boolean;
  carryOverOverdue?: boolean;
  entityLink?: RoutineEntityLink;
  reminderMinutesBefore?: number | null;
  isActive?: boolean;
}

export interface RoutineContextDto {
  isManager: boolean;
  users: UserSummaryDto[];
  teams: Array<{ id: string; name: string }>;
  categories: RoutineCategoryDto[];
}

export interface RoutineCalendarDayDto {
  date: string;
  total: number;
  completed: number;
  overdue: number;
  percent: number | null;
  state: RoutineDayState;
}

export interface RoutineCalendarDto {
  days: RoutineCalendarDayDto[];
  tasks: RoutineTaskDto[];
}

export interface RoutineTrendPointDto {
  date: string;
  total: number;
  completed: number;
  percent: number | null;
}

export interface RoutineCategoryStatDto {
  categoryId: string | null;
  name: string;
  color: string;
  total: number;
  completed: number;
  percent: number | null;
}

export interface RoutineStatusBreakdownDto {
  completed: number;
  notDone: number;
  overdue: number;
  skipped: number;
  cancelled: number;
}

export interface RoutinePerformanceDto {
  from: string;
  to: string;
  total: number;
  completed: number;
  notDone: number;
  overdue: number;
  percent: number | null;
  avgCompletionMinutes: number | null;
  completeDays: number;
  partialDays: number;
  missedDays: number;
  streak: number;
  status: RoutineStatusBreakdownDto;
  trend: RoutineTrendPointDto[];
  byCategory: RoutineCategoryStatDto[];
}

export interface RoutineMemberStatDto {
  user: UserSummaryDto;
  total: number;
  completed: number;
  overdue: number;
  skipped: number;
  percent: number | null;
  streak: number;
  avgCompletionMinutes: number | null;
}

export interface RoutineTeamPerformanceDto {
  from: string;
  to: string;
  total: number;
  completed: number;
  overdue: number;
  percent: number | null;
  status: RoutineStatusBreakdownDto;
  trend: RoutineTrendPointDto[];
  byCategory: RoutineCategoryStatDto[];
  members: RoutineMemberStatDto[];
}

export interface RoutinePeriodTotalsDto {
  total: number;
  completed: number;
  notDone: number;
  overdue: number;
  percent: number | null;
  completeDays: number;
  partialDays: number;
  missedDays: number;
  avgPercent: number | null;
}

export interface RoutineWeeklyReportDto {
  from: string;
  to: string;
  days: RoutineCalendarDayDto[];
  totals: RoutinePeriodTotalsDto;
  previous: RoutinePeriodTotalsDto;
}

export interface RoutineMonthlyReportDto {
  from: string;
  to: string;
  totals: RoutinePeriodTotalsDto;
  previous: RoutinePeriodTotalsDto;
  status: RoutineStatusBreakdownDto;
  days: RoutineCalendarDayDto[];
  byUser: RoutineMemberStatDto[];
}

export interface RoutineExecutionRowDto {
  routineId: string;
  title: string;
  assigneeLabel: string;
  recurrenceLabel: string;
  occurrences: number;
  completed: number;
  notDone: number;
  skipped: number;
  percent: number | null;
}

export interface RoutineHistoryDayDto {
  date: string;
  total: number;
  completed: number;
  overdue: number;
  skipped: number;
  cancelled: number;
  percent: number | null;
  state: RoutineDayState;
}

export interface RoutineStatsQuery {
  from?: string;
  to?: string;
  userId?: string;
  teamId?: string;
  categoryId?: string;
  source?: RoutineTaskSource;
  status?: RoutineTaskStatus;
}

export interface RoutineUserSettingsDto {
  /** چند دقیقه قبل از Deadline یادآوری شود؛ null = خاموش */
  remindBeforeMinutes: number | null;
  endOfDaySummary: boolean;
  overdueAlert: boolean;
  /** ساعت ارسال خلاصه پایان روز (۰ تا ۲۳) */
  summaryHour: number;
}

/* ───────── دفتر مالی داخلی ───────── */

export type FinancialAccountType = "bank" | "cash" | "petty";
export type FinancialDocKind = "income" | "expense";
export type FinancialDocStatus = "open" | "partial" | "settled" | "void";
export type FinancialPayMethod = "cash" | "card_to_card" | "pos" | "transfer" | "other";

export interface FinancialAccountDto {
  id: string;
  name: string;
  type: FinancialAccountType;
  bankName: string | null;
  accountRef: string | null;
  responsibleName: string | null;
  openingBalance: string;
  openingDate: string;
  notes: string | null;
  isActive: boolean;
  currency: string;
  balance: string;
  periodIn: string;
  periodOut: string;
  lastMovementAt: string | null;
}

export interface FinancialCategoryDto {
  id: string;
  name: string;
  kind: FinancialDocKind;
  isActive: boolean;
}

export interface FinancialDocumentDto {
  id: string;
  kind: FinancialDocKind;
  title: string;
  amount: string;
  settledAmount: string;
  remaining: string;
  bookedAt: string;
  dueAt: string | null;
  categoryId: string | null;
  categoryName: string | null;
  personId: string | null;
  partyName: string | null;
  accountId: string | null;
  accountName: string | null;
  method: string | null;
  status: FinancialDocStatus;
  reference: string | null;
  notes: string | null;
  createdAt: string;
  attachments?: Array<{ id: string; fileName: string }>;
}

export interface FinancialMovementDto {
  id: string;
  accountId: string;
  direction: "in" | "out";
  amount: string;
  kind: string;
  kindLabel: string;
  transferGroupId: string | null;
  documentId: string | null;
  occurredAt: string;
  memo: string | null;
  reference: string | null;
  balanceAfter: string | null;
}

export type FinancialInstallmentStatus = "open" | "partial" | "settled" | "overdue";

export interface FinancialInstallmentDto {
  id: string;
  position: number;
  dueDate: string;
  amount: string;
  paidAmount: string;
  remaining: string;
  status: FinancialInstallmentStatus;
}

export interface FinancialReceivableDto {
  id: string;
  title: string;
  personId: string | null;
  partyName: string | null;
  totalAmount: string;
  paidAmount: string;
  remaining: string;
  status: "open" | "settled" | "void";
  notes: string | null;
  installments: FinancialInstallmentDto[];
  createdAt: string;
}

export interface TreasuryDashboardDto {
  bookedIncome: string;
  actualReceipts: string;
  bookedExpense: string;
  actualPayments: string;
  operatingProfit: string;
  receivables: string;
  payables: string;
  totalBalance: string;
  recent: FinancialDocumentDto[];
  upcomingInstallments: FinancialInstallmentDto[];
  upcomingPayables: FinancialDocumentDto[];
}

/* ───────── کیف‌پول پیامک (صورتحساب محیط) ───────── */

export type SmsBalanceLevel = "healthy" | "warning" | "critical" | "unknown";
export type SmsPanelMode = "platform" | "own";

export interface SmsWalletSummaryDto {
  billingEnabled: boolean;
  balanceRials: number;
  pricePerPartRials: number;
  isBlocked: boolean;
  autoBlocked: boolean;
  balanceLevel: SmsBalanceLevel;
  panelMode: SmsPanelMode | string;
  chargeInfo: SmsChargeInfoDto | null;
}

export interface SmsChargeInfoDto {
  card: string;
  iban: string;
  accountHolder: string;
  instruction: string;
}

export interface PlatformSmsTenantRowDto {
  id: string;
  name: string;
  slug: string;
  isActive: boolean;
  isBlocked: boolean;
  panelMode: string;
  sms: {
    balanceRials: number;
    pricePerPartRials: number;
    autoBlockBelowRials: number | null;
    balanceLevel: SmsBalanceLevel;
    billingEnabled: boolean;
  };
}

export interface PlatformSmsOverviewDto {
  organization: {
    id: string;
    name: string;
    slug: string;
    isActive: boolean;
  };
  account: {
    id: string;
    organizationId: string;
    balanceRials: number;
    pricePerPartRials: number;
    isBlocked: boolean;
    autoBlockBelowRials: number | null;
    alertCriticalRials: number;
    alertWarningRials: number;
    panelMode: SmsPanelMode;
    ownPanelType: string;
    ownPanelUsername: string | null;
    ownPanelFrom: string | null;
    hasOwnPanelPassword: boolean;
    balanceLevel: SmsBalanceLevel;
    billingEnabled: boolean;
  };
  chargeInfo: SmsChargeInfoDto;
  today: { messages: number; parts: number; amountRials: number };
  month: { messages: number; parts: number; amountRials: number };
  ledgers: Array<{
    id: string;
    type: string;
    amountRials: number;
    balanceAfterRials: number;
    parts: number | null;
    note: string | null;
    createdAt: string;
  }>;
  sendLogs: Array<{
    id: string;
    receiver: string;
    body: string;
    parts: number;
    totalAmountRials: number;
    provider: string | null;
    source: string | null;
    isAlert: boolean;
    createdAt: string;
  }>;
}

/* ───────── باشگاه امتیازات (گیمیفیکیشن کارکنان) ───────── */

export * from "./gamification";
export * from "./behavior";