Add automatic VoIP call summaries and sync progress checklist.

When a PBX webhook includes recordingUrl or transcript, queue STT and AI to create a call_result note; mark API, bulk SMS, WooCommerce, and VoIP as done and defer online payments.

Co-authored-by: Cursor <cursoragent@cursor.com>

apps/api/src/ai/ai.service.ts

@@ -61,6 +61,44 @@ Rules:
     return this.normalizeExtract(raw);
   }
 
+  async summarizeCallTranscript(input: {
+    transcript: string;
+    personName?: string | null;
+    direction?: string | null;
+  }): Promise<{ summary: string; nextAction: string | null }> {
+    const system = `You summarize phone call transcripts for a Persian CRM.
+Return ONLY valid JSON:
+{
+  "summary": string,
+  "nextAction": string | null
+}
+Rules:
+- summary: 3–8 concise Persian sentences covering purpose, customer needs, outcomes, and commitments.
+- nextAction: one short Persian follow-up if needed; otherwise null.
+- Do not invent facts not in the transcript.
+- Keep names, numbers, and amounts accurate.`;
+
+    const userParts = [
+      input.personName ? `Customer: ${input.personName}` : null,
+      input.direction ? `Direction: ${input.direction}` : null,
+      `Transcript:\n${input.transcript.trim().slice(0, 12000)}`,
+    ].filter(Boolean);
+
+    const raw = await this.completeJson<{
+      summary?: string;
+      nextAction?: string | null;
+    }>(system, userParts.join('\n'));
+
+    const summary = String(raw.summary ?? '').trim().slice(0, 4000);
+    if (!summary) {
+      throw new BadRequestException('خلاصه تماس خالی بود');
+    }
+    const nextAction = raw.nextAction
+      ? String(raw.nextAction).trim().slice(0, 500) || null
+      : null;
+    return { summary, nextAction };
+  }
+
   async completeJson<T>(system: string, user: string): Promise<T> {
     if (!this.isEnabled()) {
       throw new ServiceUnavailableException('هوش مصنوعی فعال نیست');