Initial Mento CRM: portal OTP, reports, SMS, and deploy for crm.montzar.ir.
Co-authored-by: Cursor <cursoragent@cursor.com>
This commit is contained in:
Cursor
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<script setup lang="ts">
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import { computed, onMounted, ref, watch } from 'vue';
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import { RouterLink, useRoute, useRouter } from 'vue-router';
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import axios from 'axios';
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import { api } from '@/lib/api';
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import type {
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PaginatedResponse,
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TicketDto,
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TicketPriority,
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TicketStatus,
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} from '@mento/shared';
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const route = useRoute();
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const router = useRouter();
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const loading = ref(false);
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const error = ref('');
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const data = ref<PaginatedResponse<TicketDto> | null>(null);
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const q = ref(typeof route.query.q === 'string' ? route.query.q : '');
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const status = ref<TicketStatus | 'all'>(
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typeof route.query.status === 'string' &&
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['open', 'in_progress', 'waiting', 'resolved', 'closed'].includes(
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route.query.status,
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)
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? (route.query.status as TicketStatus)
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: 'all',
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);
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const slaOnly = ref(route.query.sla === 'overdue');
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const statusLabel: Record<TicketStatus, string> = {
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open: 'باز',
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in_progress: 'در حال رسیدگی',
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waiting: 'در انتظار',
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resolved: 'حل‌شده',
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closed: 'بسته',
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};
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const priorityLabel: Record<TicketPriority, string> = {
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low: 'کم',
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normal: 'عادی',
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high: 'بالا',
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urgent: 'فوری',
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};
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const items = computed(() => data.value?.items ?? []);
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function formatSla(iso: string | null) {
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if (!iso) return '';
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try {
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return new Intl.DateTimeFormat('fa-IR', {
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dateStyle: 'short',
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timeStyle: 'short',
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}).format(new Date(iso));
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} catch {
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return iso;
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}
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}
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async function load() {
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loading.value = true;
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error.value = '';
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try {
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const { data: res } = await api.get<PaginatedResponse<TicketDto>>(
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'/tickets',
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{
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params: {
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q: q.value || undefined,
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status: status.value === 'all' ? undefined : status.value,
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sla: slaOnly.value ? 'overdue' : undefined,
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limit: 50,
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},
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},
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);
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data.value = res;
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} catch (e) {
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if (axios.isAxiosError(e) && !e.response) {
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error.value = 'اتصال به API برقرار نشد.';
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} else {
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error.value = 'بارگذاری تیکت‌ها ناموفق بود.';
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}
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} finally {
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loading.value = false;
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}
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}
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function onSearch() {
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router.replace({
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name: 'tickets',
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query: {
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q: q.value.trim() || undefined,
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status: status.value === 'all' ? undefined : status.value,
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sla: slaOnly.value ? 'overdue' : undefined,
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},
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});
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}
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watch(
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() => [route.query.q, route.query.status, route.query.sla],
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() => {
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q.value = typeof route.query.q === 'string' ? route.query.q : '';
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status.value =
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typeof route.query.status === 'string' &&
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['open', 'in_progress', 'waiting', 'resolved', 'closed'].includes(
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route.query.status,
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)
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? (route.query.status as TicketStatus)
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: 'all';
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slaOnly.value = route.query.sla === 'overdue';
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void load();
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},
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);
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onMounted(load);
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</script>
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<template>
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<section class="page">
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<header class="page-head">
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<div>
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<p class="eyebrow">پشتیبانی</p>
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<h1>تیکت‌ها</h1>
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<p class="lead">درخواست‌های پشتیبانی را ثبت و پیگیری کنید.</p>
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</div>
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<RouterLink class="btn" :to="{ name: 'ticket-new' }">تیکت جدید</RouterLink>
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</header>
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<form class="toolbar" @submit.prevent="onSearch">
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<input v-model="q" type="search" placeholder="جستجو در موضوع یا شماره…" />
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<select v-model="status" @change="onSearch">
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<option value="all">همه وضعیت‌ها</option>
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<option v-for="(label, key) in statusLabel" :key="key" :value="key">
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{{ label }}
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</option>
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</select>
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<label class="check">
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<input v-model="slaOnly" type="checkbox" @change="onSearch" />
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فقط تأخیر SLA
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</label>
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<button class="btn btn-ghost" type="submit">جستجو</button>
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</form>
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<p v-if="error" class="error">{{ error }}</p>
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<p v-else-if="loading" class="muted">در حال بارگذاری…</p>
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<div v-else class="list">
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<RouterLink
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v-for="ticket in items"
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:key="ticket.id"
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class="row"
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:class="{ breached: ticket.slaBreached }"
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:to="{ name: 'ticket-detail', params: { id: ticket.id } }"
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>
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<div>
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<strong>{{ ticket.subject }}</strong>
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<p class="muted">
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{{ ticket.number }}
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· {{ statusLabel[ticket.status as TicketStatus] || ticket.status }}
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· {{ priorityLabel[ticket.priority as TicketPriority] || ticket.priority }}
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<span v-if="ticket.person"> · {{ ticket.person.fullName }}</span>
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<span v-if="ticket.assignee"> · {{ ticket.assignee.fullName }}</span>
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</p>
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<p v-if="ticket.slaDueAt" class="sla-line">
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<span v-if="ticket.slaBreached" class="badge-sla bad">تأخیر SLA</span>
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<span v-else-if="ticket.firstRespondedAt" class="badge-sla ok"
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>پاسخ داده شد</span
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>
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<span v-else class="badge-sla">مهلت {{ formatSla(ticket.slaDueAt) }}</span>
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</p>
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</div>
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</RouterLink>
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<p v-if="!items.length" class="empty">هنوز تیکتی نیست.</p>
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</div>
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</section>
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</template>
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<style scoped>
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.page {
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display: grid;
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gap: 1.1rem;
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}
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.page-head {
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display: flex;
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justify-content: space-between;
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gap: 1rem;
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flex-wrap: wrap;
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align-items: flex-start;
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}
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.eyebrow {
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margin: 0;
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color: var(--accent);
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font-weight: 700;
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}
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h1 {
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margin: 0.2rem 0;
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}
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.lead,
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.muted {
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color: var(--muted);
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}
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.toolbar {
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display: flex;
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gap: 0.55rem;
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flex-wrap: wrap;
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align-items: center;
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}
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.toolbar input,
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.toolbar select {
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border: 1px solid var(--line);
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border-radius: 12px;
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padding: 0.7rem 0.85rem;
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font: inherit;
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background: #fff;
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min-width: 0;
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flex: 1;
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}
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.check {
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display: flex;
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align-items: center;
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gap: 0.35rem;
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white-space: nowrap;
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font-size: 0.9rem;
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}
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.list {
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display: grid;
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gap: 0.55rem;
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}
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.row {
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display: block;
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background: var(--surface);
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border: 1px solid var(--line);
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border-radius: var(--radius);
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padding: 0.9rem 1rem;
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text-decoration: none;
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color: inherit;
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}
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.row.breached {
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border-color: color-mix(in srgb, #b42318 35%, var(--line));
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}
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.row p {
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margin: 0.25rem 0 0;
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}
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.sla-line {
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display: flex;
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flex-wrap: wrap;
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gap: 0.35rem;
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}
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.badge-sla {
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font-size: 0.75rem;
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font-weight: 700;
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color: var(--accent);
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}
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.badge-sla.bad {
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color: #b42318;
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}
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.badge-sla.ok {
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color: #027a48;
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}
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.empty,
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.error {
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margin: 0;
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}
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.error {
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color: #b42318;
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}
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.empty {
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padding: 1rem;
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border: 1px dashed var(--line);
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border-radius: var(--radius);
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color: var(--muted);
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}
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</style>
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