CRM_Montzar/apps/api/src/integrations/montify/sync.service.ts

import { BadRequestException, Injectable, Logger, NotFoundException } from '@nestjs/common';
import { Cron } from '@nestjs/schedule';
import {
  Prisma,
  type MontifyConnection,
  type MontifyOrder as MontifyOrderRow,
  type MontifyTransaction as MontifyTransactionRow,
} from '@prisma/client';
import type {
  MontifyConnectionDto,
  MontifyEngagementDto,
  MontifyOrderDto,
  MontifyOrderItemDto,
  MontifyPersonStoreDto,
  MontifySyncResultDto,
  MontifyTransactionDto,
} from '@mento/shared';
import { parseBirthDate } from '../../common/excel';
import { PrismaService } from '../../prisma/prisma.service';
import { normalizeEmail, normalizePhone } from '../../contacts/normalize';
import { carryPreviousSource } from '../../contacts/person-source';
import { ownerWhere, type Actor } from '../../common/record-scope';
import { MontifyConnectionsService } from './connections.service';
import {
  forEachPage,
  MontifyClient,
  MontifyHttpError,
  type MontifyAddress,
  type MontifyCustomer,
  type MontifyEngagement,
  type MontifyOrder,
  type MontifyTransaction,
} from './montify-client';

const CUSTOMER_PAGE_SIZE = 50;
const ENGAGEMENT_KEEP = 50;
/** مسیری که پشت‌سرهم 404 بدهد (پیاده نشده) تا پایان همان دور رد می‌شود */
const SKIP_AFTER_NOT_FOUND = 3;

type EndpointStats = Map<string, { ok: number; notFound: number }>;

/** پروفایل فروشگاهی مشتری (MontifyLink.data) — نام‌ها طبق جدول نگاشت مستند */
type CustomerProfile = {
  fullName: string | null;
  username: string | null;
  avatar: string | null;
  birthday: string | null;
  gender: string | null;
  type: string | null;
  job: string | null;
  storeId: string | null;
  walletBalance: number | null;
  goldWalletBalance: number | null;
  summary: { totalOrders: number | null; totalSpent: number | null };
  addresses: MontifyAddress[];
  engagement: {
    saved: unknown[];
    likes: unknown[];
    comments: unknown[];
  } | null;
};

function num(v: unknown): number | null {
  if (v === null || v === undefined || v === '') return null;
  const n = Number(v);
  return Number.isFinite(n) ? n : null;
}

function dec(v: unknown): Prisma.Decimal | null {
  const n = num(v);
  return n === null ? null : new Prisma.Decimal(n);
}

function decNum(v: Prisma.Decimal | null): number | null {
  return v === null ? null : Number(v);
}

function str(v: unknown): string | null {
  if (v === null || v === undefined) return null;
  const s = String(v).trim();
  return s ? s : null;
}

/** متن نمایشی فروشگاه (مثل sts_txt) اگر باشد، وگرنه مقدار خام */
function label(obj: unknown, key: string): string | null {
  if (!obj || typeof obj !== 'object') return null;
  const o = obj as Record<string, unknown>;
  return str(o[`${key}_txt`]) ?? str(o[key]);
}

function parseDate(v: unknown): Date | null {
  const s = str(v);
  if (!s) return null;
  const d = new Date(s);
  return Number.isNaN(d.getTime()) ? null : d;
}

function arr(v: unknown): unknown[] {
  return Array.isArray(v) ? v : [];
}

function mobileVariants(mobile: string): string[] {
  const digits = mobile.replace(/\D/g, '');
  let core = digits;
  if (core.startsWith('0098')) core = core.slice(4);
  else if (core.startsWith('98') && core.length === 12) core = core.slice(2);
  else if (core.startsWith('0')) core = core.slice(1);
  if (!core) return [mobile];
  return [...new Set([mobile, core, `0${core}`, `98${core}`, `+98${core}`])];
}

function formatAddress(a: MontifyAddress): string | null {
  const parts = [str(a.province), str(a.city), str(a.address)].filter(Boolean);
  if (!parts.length) return null;
  let line = parts.join('، ');
  const postal = str(a.postal_code);
  if (postal) line += ` — کدپستی ${postal}`;
  const receiver = [str(a.receiver_name), str(a.receiver_phone)].filter(Boolean).join(' ');
  if (receiver) line += ` — گیرنده: ${receiver}`;
  return line;
}

function splitName(c: MontifyCustomer): {
  firstName: string;
  lastName: string;
} {
  let firstName = str(c.first_name) ?? '';
  let lastName = str(c.last_name) ?? '';
  if (!firstName && !lastName) {
    const parts = (str(c.name) ?? '').split(/\s+/).filter(Boolean);
    if (parts.length > 1) {
      firstName = parts[0]!;
      lastName = parts.slice(1).join(' ');
    } else {
      lastName = parts[0] ?? '';
    }
  }
  if (!firstName && !lastName) lastName = str(c.username) ?? `مشتری ${c.id}`;
  return { firstName, lastName };
}

function customerLinkKey(connectionId: string, externalId: string) {
  return {
    connectionId_entityType_externalId: {
      connectionId,
      entityType: 'customer',
      externalId,
    },
  };
}

@Injectable()
export class MontifySyncService {
  private readonly logger = new Logger(MontifySyncService.name);
  private readonly running = new Set<string>();

  constructor(
    private readonly prisma: PrismaService,
    private readonly connections: MontifyConnectionsService,
  ) {}

  /* ——— فاز ۱ و ۲: Polling و Incremental Sync ——— */

  async startSync(
    organizationId: string,
    connectionId: string,
    mode: 'incremental' | 'full',
  ): Promise<MontifyConnectionDto> {
    const row = await this.connections.getOrThrow(organizationId, connectionId);
    if (!row.enabled) throw new BadRequestException('این اتصال غیرفعال است');
    if (!this.running.has(connectionId)) {
      await new Promise<void>((started) => {
        void this.runSync(row, mode, started);
      });
    }
    return this.connections.getDto(organizationId, connectionId);
  }

  @Cron('*/10 * * * *')
  async cronSyncAll(): Promise<void> {
    const rows = await this.prisma.montifyConnection.findMany({
      where: { enabled: true },
      take: 50,
    });
    for (const row of rows) {
      if (this.running.has(row.id)) continue;
      await this.runSync(row, 'incremental');
    }
  }

  private async runSync(
    row: MontifyConnection,
    mode: 'incremental' | 'full',
    onStarted?: () => void,
  ): Promise<void> {
    if (this.running.has(row.id)) {
      onStarted?.();
      return;
    }
    this.running.add(row.id);
    const startedAt = new Date();
    const result: MontifySyncResultDto = {
      mode,
      customersFetched: 0,
      customersCreated: 0,
      customersUpdated: 0,
      ordersFetched: 0,
      transactionsFetched: 0,
      errors: [],
      startedAt: startedAt.toISOString(),
      finishedAt: null,
    };
    const saveProgress = () =>
      this.prisma.montifyConnection.update({
        where: { id: row.id },
        data: { lastSyncResult: result as unknown as Prisma.InputJsonValue },
      });

    try {
      await this.prisma.montifyConnection.update({
        where: { id: row.id },
        data: {
          syncStatus: 'running',
          syncStartedAt: startedAt,
          lastSyncResult: result as unknown as Prisma.InputJsonValue,
        },
      });
    } catch (e) {
      this.running.delete(row.id);
      this.logger.warn(`Montify sync ${row.id} start: ${e instanceof Error ? e.message : e}`);
      return;
    } finally {
      onStarted?.();
    }

    const endpoints: EndpointStats = new Map();
    let cursor = row.customersCursor;
    let fatal: string | null = null;
    try {
      const client = this.connections.clientFor(row);
      const updatedAfter =
        mode === 'incremental' && row.customersCursor
          ? row.customersCursor.toISOString()
          : undefined;
      this.logger.log(
        `Montify sync ${row.id} (${row.label}) start ${mode}${updatedAfter ? ` after ${updatedAfter}` : ''}`,
      );
      await forEachPage(
        (page) =>
          client.listCustomers({
            page,
            limit: CUSTOMER_PAGE_SIZE,
            updatedAfter,
          }),
        async (res, page) => {
          this.logger.log(
            `Montify sync ${row.id} page ${page}/${res.meta.last_page || '?'}: ${res.data.length} customers (total ${res.meta.total || '?'})`,
          );
          for (const customer of res.data) {
            result.customersFetched += 1;
            try {
              const outcome = await this.syncCustomerDeep(
                row,
                client,
                customer,
                mode,
                result,
                endpoints,
              );
              if (outcome === 'created') result.customersCreated += 1;
              else result.customersUpdated += 1;
              const updatedAt = parseDate(customer.updated_at);
              if (updatedAt && (!cursor || updatedAt > cursor)) cursor = updatedAt;
            } catch (e) {
              if (e instanceof MontifyHttpError && e.status === 401) throw e;
              const msg = e instanceof Error ? e.message : String(e);
              result.errors.push(`مشتری ${customer.id}: ${msg}`);
              this.logger.warn(`Montify ${row.id} customer ${customer.id}: ${msg}`);
            }
            if (result.customersFetched % 5 === 0) await saveProgress();
          }
          await saveProgress();
        },
      );
    } catch (e) {
      fatal = e instanceof Error ? e.message : String(e);
      result.errors.push(fatal);
      this.logger.warn(`Montify sync ${row.id}: ${fatal}`);
    } finally {
      this.running.delete(row.id);
    }

    const missing = [...endpoints.entries()]
      .filter(([, s]) => s.notFound > 0)
      .map(
        ([label, s]) =>
          `مسیر ${label}: ${s.notFound} بار 404 داد` +
          (s.ok ? '' : ' (احتمالاً در این فروشگاه پیاده نشده)'),
      );
    result.finishedAt = new Date().toISOString();
    result.errors = [...missing, ...result.errors].slice(0, 50);
    this.logger.log(
      `Montify sync ${row.id} done: ${result.customersFetched} customers, ${result.ordersFetched} orders, ` +
        `${result.transactionsFetched} transactions, ${result.errors.length} errors${fatal ? ` — fatal: ${fatal}` : ''}`,
    );
    await this.prisma.montifyConnection.update({
      where: { id: row.id },
      data: {
        syncStatus: fatal ? 'error' : 'ok',
        lastSyncAt: fatal ? undefined : new Date(),
        customersCursor: cursor,
        lastSyncResult: result as unknown as Prisma.InputJsonValue,
        lastHealthAt: new Date(),
        lastHealthOk: !fatal,
        lastError: fatal
          ? fatal.slice(0, 500)
          : result.errors.length
            ? result.errors.slice(0, 3).join(' | ').slice(0, 500)
            : null,
      },
    });
  }

  /**
   * گام ۲ استراتژی مستند: برای هر مشتری، آدرس‌ها، سفارش‌ها، تراکنش‌ها و داده‌های تعاملی
   * جداگانه دریافت و Upsert می‌شوند.
   */
  private async syncCustomerDeep(
    row: MontifyConnection,
    client: MontifyClient,
    customer: MontifyCustomer,
    mode: 'incremental' | 'full',
    result: MontifySyncResultDto | null,
    endpoints: EndpointStats = new Map(),
  ): Promise<'created' | 'updated'> {
    const externalId = String(customer.id);
    const step = async <T>(label: string, fn: () => Promise<T>): Promise<T | null> => {
      const stats = endpoints.get(label) ?? { ok: 0, notFound: 0 };
      endpoints.set(label, stats);
      if (stats.ok === 0 && stats.notFound >= SKIP_AFTER_NOT_FOUND) return null;
      try {
        const value = await fn();
        stats.ok += 1;
        return value;
      } catch (e) {
        if (e instanceof MontifyHttpError && e.status === 401) throw e;
        if (e instanceof MontifyHttpError && e.status === 404) {
          stats.notFound += 1;
          return null;
        }
        const msg = e instanceof Error ? e.message : String(e);
        result?.errors.push(`مشتری ${externalId} (${label}): ${msg}`);
        return null;
      }
    };

    const addresses =
      (await step('آدرس‌ها', () => client.listCustomerAddresses(externalId))) ??
      customer.addresses ??
      [];
    const engagement =
      (await step('تعاملات', () => client.getCustomerEngagement(externalId))) ??
      customer.engagement ??
      null;

    const { personId, outcome, ordersSyncedAt } = await this.upsertCustomer(
      row,
      customer,
      addresses,
      engagement,
    );

    const ordersStartedAt = new Date();
    const ordersOk = await step('سفارش‌ها', async () => {
      const since = mode === 'full' ? null : ordersSyncedAt;
      await forEachPage(
        (page) =>
          client.listCustomerOrders(externalId, {
            page,
            updatedAfter: since ? new Date(since.getTime() - 60_000).toISOString() : undefined,
          }),
        async (res) => {
          if (result) result.ordersFetched += res.data.length;
          for (const order of res.data) await this.upsertOrder(row, order, personId, externalId);
        },
        200,
      );
      return true;
    });
    if (ordersOk) {
      await this.prisma.montifyLink.update({
        where: customerLinkKey(row.id, externalId),
        data: { ordersSyncedAt: ordersStartedAt },
      });
    }

    await step('تراکنش‌ها', async () => {
      const list = await client.listCustomerTransactions(externalId);
      if (result) result.transactionsFetched += list.length;
      for (const t of list) await this.upsertTransaction(row, t, personId, externalId);
    });

    return outcome;
  }

  /* ——— مشتری → شخص ——— */

  private async upsertCustomer(
    row: MontifyConnection,
    c: MontifyCustomer,
    addresses: MontifyAddress[],
    engagement: MontifyEngagement | null,
  ): Promise<{
    personId: string;
    outcome: 'created' | 'updated';
    ordersSyncedAt: Date | null;
  }> {
    const externalId = String(c.id);
    const { firstName, lastName } = splitName(c);
    const mobile = normalizePhone(c.phone ?? null);
    const email = normalizeEmail(c.email ?? null);
    const addressLines = addresses.map(formatAddress).filter((a): a is string => Boolean(a));
    const profile: CustomerProfile = {
      fullName: str(c.name) ?? (`${firstName} ${lastName}`.trim() || null),
      username: str(c.username),
      avatar: str(c.avatar),
      birthday: str(c.birthday),
      gender: label(c, 'gender'),
      type: label(c, 'type'),
      job: str(c.job),
      storeId: str(c.store_id),
      walletBalance: num(c.cash_balance),
      goldWalletBalance: num(c.gold_balance),
      summary: {
        totalOrders: num(c.summary?.total_orders),
        totalSpent: num(c.summary?.total_spent),
      },
      addresses,
      engagement: engagement
        ? {
            saved: arr(engagement.saved).slice(0, ENGAGEMENT_KEEP),
            likes: arr(engagement.likes).slice(0, ENGAGEMENT_KEEP),
            comments: arr(engagement.comments).slice(0, ENGAGEMENT_KEEP),
          }
        : null,
    };

    const existingLink = await this.prisma.montifyLink.findUnique({
      where: customerLinkKey(row.id, externalId),
    });

    let person = existingLink
      ? await this.prisma.person.findFirst({
          where: {
            id: existingLink.entityId,
            organizationId: row.organizationId,
          },
        })
      : null;

    if (!person && (mobile || email)) {
      person = await this.prisma.person.findFirst({
        where: {
          organizationId: row.organizationId,
          OR: [
            ...(mobile ? mobileVariants(mobile).flatMap((m) => [{ mobile: m }, { phone: m }]) : []),
            ...(email ? [{ email }] : []),
          ],
        },
        orderBy: { createdAt: 'asc' },
      });
    }

    let personId: string;
    let outcome: 'created' | 'updated';
    if (person) {
      const ownedByStore = person.importSource === 'montify';
      const current = Array.isArray(person.addresses)
        ? (person.addresses as unknown[]).map((a) => String(a))
        : [];
      const merged = [...current];
      for (const a of addressLines) if (!merged.includes(a)) merged.push(a);
      const tags = person.tags.includes(row.label) ? person.tags : [...person.tags, row.label];
      await this.prisma.person.update({
        where: { id: person.id },
        data: {
          ...(ownedByStore ? { firstName, lastName } : {}),
          ...(mobile && (ownedByStore || !person.mobile) ? { mobile } : {}),
          ...(email && (ownedByStore || !person.email) ? { email } : {}),
          ...(str(c.job) && !person.position ? { position: str(c.job) } : {}),
          ...(!person.birthDate && parseBirthDate(profile.birthday)
            ? { birthDate: parseBirthDate(profile.birthday) }
            : {}),
          addresses: merged as Prisma.InputJsonValue,
          tags,
          ...(!existingLink && !ownedByStore && !person.previousImportSource
            ? carryPreviousSource(person, 'montify')
            : {}),
        },
      });
      personId = person.id;
      outcome = 'updated';
    } else {
      const notes = [str(c.bio), str(c.description)].filter(Boolean).join('\n') || null;
      const created = await this.prisma.person.create({
        data: {
          organizationId: row.organizationId,
          firstName,
          lastName,
          mobile,
          email,
          position: str(c.job),
          notes,
          addresses: addressLines as Prisma.InputJsonValue,
          tags: [row.label],
          importSource: 'montify',
          sourceRef: externalId,
          birthDate: parseBirthDate(profile.birthday),
        },
      });
      personId = created.id;
      outcome = 'created';
    }

    const link = await this.prisma.montifyLink.upsert({
      where: customerLinkKey(row.id, externalId),
      create: {
        organizationId: row.organizationId,
        connectionId: row.id,
        entityType: 'customer',
        externalId,
        entityId: personId,
        externalUpdatedAt: parseDate(c.updated_at),
        data: profile as unknown as Prisma.InputJsonValue,
      },
      update: {
        entityId: personId,
        externalUpdatedAt: parseDate(c.updated_at),
        data: profile as unknown as Prisma.InputJsonValue,
        syncedAt: new Date(),
      },
    });

    if (!existingLink || existingLink.entityId !== personId) {
      await Promise.all([
        this.prisma.montifyOrder.updateMany({
          where: { connectionId: row.id, customerExternalId: externalId },
          data: { personId },
        }),
        this.prisma.montifyTransaction.updateMany({
          where: { connectionId: row.id, customerExternalId: externalId },
          data: { personId },
        }),
      ]);
    }

    return { personId, outcome, ordersSyncedAt: link.ordersSyncedAt };
  }

  /* ——— سفارش و تراکنش ——— */

  private async personForCustomer(connectionId: string, customerExternalId: string | null) {
    if (!customerExternalId) return null;
    const link = await this.prisma.montifyLink.findUnique({
      where: customerLinkKey(connectionId, customerExternalId),
      select: { entityId: true },
    });
    return link?.entityId ?? null;
  }

  private async upsertOrder(
    row: MontifyConnection,
    o: MontifyOrder,
    personIdHint: string | null,
    customerHint: string | null,
  ): Promise<void> {
    if (!o?.id) return;
    const externalId = String(o.id);
    const customerExternalId = str(o.user_id) ?? customerHint;
    const personId = personIdHint ?? (await this.personForCustomer(row.id, customerExternalId));
    const items = (o.order_items ?? []).map((i) => ({
      id: str(i.id),
      productId: str(i.product_id),
      productName: str(i.product_name),
      qty: num(i.qty),
      price: num(i.price),
      weight: num(i.weight),
      totalPrice: num(i.total_price),
    }));
    const data = {
      customerExternalId,
      personId,
      orderReference: str(o.code),
      orderStatus: str(o.sts),
      paymentStatus: str(o.payment_sts),
      paymentType: str(o.payment_type),
      totalPrice: dec(o.total_price),
      discountTotalPrice: dec(o.discount_total_price),
      totalDiscounts: dec(o.total_discounts),
      totalTax: dec(o.total_tax),
      totalQty: dec(o.total_qty),
      profit: dec(o.profit),
      percentProfit: dec(o.percent_profit),
      sumGold: dec(o.sum_gold),
      sumSilver: dec(o.sum_silver),
      address: (o.address ?? Prisma.JsonNull) as Prisma.InputJsonValue,
      note: str(o.note),
      cancelReason: str(o.cancel_reason),
      cancelledAt: parseDate(o.cancelled_at),
      closedAt: parseDate(o.closed_at),
      codeDiscount: str(o.code_discount),
      items: items as unknown as Prisma.InputJsonValue,
      externalCreatedAt: parseDate(o.created_at),
      externalUpdatedAt: parseDate(o.updated_at),
      deletedAt: parseDate(o.deleted_at),
      raw: o as unknown as Prisma.InputJsonValue,
      syncedAt: new Date(),
    };
    await this.prisma.montifyOrder.upsert({
      where: { connectionId_externalId: { connectionId: row.id, externalId } },
      create: {
        organizationId: row.organizationId,
        connectionId: row.id,
        externalId,
        ...data,
      },
      update: data,
    });
  }

  private async upsertTransaction(
    row: MontifyConnection,
    t: MontifyTransaction,
    personId: string,
    customerExternalId: string,
  ): Promise<void> {
    if (!t?.id) return;
    const externalId = String(t.id);
    const data = {
      customerExternalId: str(t.user_id) ?? customerExternalId,
      personId,
      type: str(t.type),
      amount: dec(t.amount),
      currency: str(t.currency),
      status: str(t.status),
      referenceCode: str(t.reference_code),
      externalCreatedAt: parseDate(t.created_at),
      raw: t as unknown as Prisma.InputJsonValue,
      syncedAt: new Date(),
    };
    await this.prisma.montifyTransaction.upsert({
      where: { connectionId_externalId: { connectionId: row.id, externalId } },
      create: {
        organizationId: row.organizationId,
        connectionId: row.id,
        externalId,
        ...data,
      },
      update: data,
    });
  }

  /* ——— فاز ۳: وب‌هوک ——— */

  async processWebhook(
    row: MontifyConnection,
    deliveryRowId: string,
    event: string,
    payload: { data?: Record<string, unknown> } | null,
  ): Promise<void> {
    try {
      const data = payload?.data ?? {};
      const id = str(data.id);
      if (!id) throw new Error('شناسه رکورد در payload نیست');
      const client = this.connections.clientFor(row);
      if (event.startsWith('customer.')) {
        const customer = await client.getCustomer(id);
        await this.syncCustomerDeep(row, client, customer, 'incremental', null);
      } else if (event.startsWith('order.')) {
        let order: MontifyOrder;
        try {
          order = await client.getOrder(id);
        } catch {
          order = data as unknown as MontifyOrder;
        }
        const customerId = str(order.user_id);
        const personId = await this.personForCustomer(row.id, customerId);
        if (!personId && customerId) {
          const customer = await client.getCustomer(customerId);
          await this.syncCustomerDeep(row, client, customer, 'incremental', null);
        }
        await this.upsertOrder(row, order, null, customerId);
      }
      await this.prisma.montifyWebhookDelivery.update({
        where: { id: deliveryRowId },
        data: { status: 'processed' },
      });
    } catch (e) {
      const msg = e instanceof Error ? e.message : String(e);
      this.logger.warn(`Montify webhook ${row.id} ${event}: ${msg}`);
      await this.prisma.montifyWebhookDelivery.update({
        where: { id: deliveryRowId },
        data: { status: 'failed', error: msg.slice(0, 500) },
      });
    }
  }

  /* ——— نمایش ——— */

  async listOrders(organizationId: string, connectionId?: string): Promise<MontifyOrderDto[]> {
    const rows = await this.prisma.montifyOrder.findMany({
      where: { organizationId, ...(connectionId ? { connectionId } : {}) },
      include: { connection: { select: { label: true } } },
      orderBy: [{ externalCreatedAt: 'desc' }, { createdAt: 'desc' }],
      take: 50,
    });
    const personIds = [...new Set(rows.map((r) => r.personId).filter((x): x is string => !!x))];
    const people = personIds.length
      ? await this.prisma.person.findMany({
          where: { id: { in: personIds } },
          select: { id: true, firstName: true, lastName: true },
        })
      : [];
    const nameOf = new Map(people.map((p) => [p.id, `${p.firstName} ${p.lastName}`.trim()]));
    return rows.map((r) => this.orderDto(r, r.connection.label, nameOf));
  }

  async personStores(actor: Actor, personId: string): Promise<MontifyPersonStoreDto[]> {
    const person = await this.prisma.person.findFirst({
      where: {
        id: personId,
        organizationId: actor.organizationId,
        ...ownerWhere(actor),
      },
      select: { id: true, firstName: true, lastName: true },
    });
    if (!person) throw new NotFoundException('شخص پیدا نشد');
    const links = await this.prisma.montifyLink.findMany({
      where: {
        organizationId: actor.organizationId,
        entityType: 'customer',
        entityId: personId,
      },
      include: { connection: { select: { label: true } } },
      orderBy: { syncedAt: 'desc' },
    });
    const nameOf = new Map([[person.id, `${person.firstName} ${person.lastName}`.trim()]]);
    const out: MontifyPersonStoreDto[] = [];
    for (const l of links) {
      const [orders, transactions] = await Promise.all([
        this.prisma.montifyOrder.findMany({
          where: {
            connectionId: l.connectionId,
            customerExternalId: l.externalId,
          },
          orderBy: [{ externalCreatedAt: 'desc' }, { createdAt: 'desc' }],
          take: 20,
        }),
        this.prisma.montifyTransaction.findMany({
          where: {
            connectionId: l.connectionId,
            customerExternalId: l.externalId,
          },
          orderBy: [{ externalCreatedAt: 'desc' }, { createdAt: 'desc' }],
          take: 20,
        }),
      ]);
      const p = (l.data ?? {}) as Partial<CustomerProfile>;
      const engagement: MontifyEngagementDto | null = p.engagement
        ? {
            saved: arr(p.engagement.saved).length,
            likes: arr(p.engagement.likes).length,
            comments: arr(p.engagement.comments).length,
          }
        : null;
      out.push({
        connectionId: l.connectionId,
        connectionLabel: l.connection.label,
        externalCustomerId: l.externalId,
        fullName: p.fullName ?? null,
        username: p.username ?? null,
        customerType: p.type ?? null,
        walletBalance: p.walletBalance ?? null,
        goldWalletBalance: p.goldWalletBalance ?? null,
        totalOrders: p.summary?.totalOrders ?? null,
        totalSpent: p.summary?.totalSpent ?? null,
        engagement,
        orders: orders.map((o) => this.orderDto(o, l.connection.label, nameOf)),
        transactions: transactions.map((t) => this.transactionDto(t)),
        syncedAt: l.syncedAt.toISOString(),
      });
    }
    return out;
  }

  private orderDto(
    r: MontifyOrderRow,
    connectionLabel: string,
    nameOf: Map<string, string>,
  ): MontifyOrderDto {
    const items = (Array.isArray(r.items) ? r.items : []) as unknown as MontifyOrderItemDto[];
    const raw = r.raw;
    return {
      id: r.id,
      connectionId: r.connectionId,
      connectionLabel,
      externalId: r.externalId,
      customerExternalId: r.customerExternalId,
      personId: r.personId,
      personName: r.personId ? (nameOf.get(r.personId) ?? null) : null,
      orderReference: r.orderReference,
      orderStatus: label(raw, 'sts') ?? r.orderStatus,
      paymentStatus: label(raw, 'payment_sts') ?? r.paymentStatus,
      paymentType: label(raw, 'payment_type') ?? r.paymentType,
      totalPrice: decNum(r.totalPrice),
      discountTotalPrice: decNum(r.discountTotalPrice),
      totalDiscounts: decNum(r.totalDiscounts),
      totalQty: decNum(r.totalQty),
      sumGold: decNum(r.sumGold),
      sumSilver: decNum(r.sumSilver),
      note: r.note,
      cancelReason: r.cancelReason,
      cancelledAt: r.cancelledAt?.toISOString() ?? null,
      closedAt: r.closedAt?.toISOString() ?? null,
      items: items.map((i) => ({
        productId: i.productId ?? null,
        productName: i.productName ?? null,
        qty: i.qty ?? null,
        price: i.price ?? null,
        weight: i.weight ?? null,
        totalPrice: i.totalPrice ?? null,
      })),
      createdAt: r.externalCreatedAt?.toISOString() ?? null,
      updatedAt: r.externalUpdatedAt?.toISOString() ?? null,
    };
  }

  private transactionDto(t: MontifyTransactionRow): MontifyTransactionDto {
    return {
      id: t.id,
      externalId: t.externalId,
      type: label(t.raw, 'type') ?? t.type,
      amount: decNum(t.amount),
      currency: label(t.raw, 'currency') ?? t.currency,
      status: label(t.raw, 'status') ?? t.status,
      referenceCode: t.referenceCode,
      createdAt: t.externalCreatedAt?.toISOString() ?? null,
    };
  }
}